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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Adyen

    Score8.9 out of 10
    N/AAdyen is a payment gateway software solution offered by Adyen.N/A

    PhonePe

    Score6 out of 10
    N/APhonePe is a mobile payments app that allows you to transfer money instantly to anyone, by using just their mobile number.N/A
    Pricing
    AdyenPhonePe
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    AdyenPhonePe
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Phone app is free. Transaction fees will vary according to businesses.
    More Pricing Information
    Community Pulse
    AdyenPhonePe
    Considered Both Products
    Adyen
    No answer on this topic
    PhonePe
    No answer on this topic
    Key User Insights
    Would buy again
    93%
    Would buy again
    14 Answers
    No answers on this topic
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    No answers on this topic
    Happy with the feature set
    87%
    Happy with the feature set
    13 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    AdyenPhonePe
    Payment Gateways
    Comparison of Payment Gateways features of Adyen and PhonePe
    Feature
    Adyen
    9.6
    9 Ratings
    26% above category average
    PhonePe
    5.2
    2 Ratings
    35% below category average
    Fraud Detection9.69 Ratings3.02 Ratings
    API or SDK9.79 Ratings3.01 Ratings
    Recurring Payment Support9.59 Ratings7.52 Ratings
    Billing and Invoicing Support9.69 Ratings7.52 Ratings
    Global Support9.69 Ratings6.52 Ratings
    Payment Form Acceptance9.89 Ratings4.01 Ratings
    Best Alternatives
    AdyenPhonePe
    Small Businesses
    Apple Pay
    Score9.1 out of 10
    Apple Pay
    Score9.1 out of 10
    Medium-sized Companies
    Payoneer
    Score8 out of 10
    Payoneer
    Score8 out of 10
    Enterprises
    Checkout.com
    Score10 out of 10
    Checkout.com
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    AdyenPhonePe
    Likelihood to Recommend
    9.0
    (16 ratings)
    6.0
    (2 ratings)
    Likelihood to Renew
    9.0
    (3 ratings)
    -
    (0 ratings)
    Availability
    9.0
    (7 ratings)
    -
    (0 ratings)
    User Testimonials
    AdyenPhonePe
    Likelihood to Recommend
    Adyen
    Ayden has been a great resource for us with international transactions. We know that they can be a trusted gateway when it comes to dealing with our client's money. Thankful to have that confidence in this system. It also has a user-friendly interface, which allows for a concise process with clients as well.
    Incentivized
    Read full review
    PhonePe
    Primary benefit is hassle-free payment to the merchant. You can purchase both online and offline without using cash to make the payment. Simply scan the QR code using the Phonepe app on your smartphone to make a payment into the merchant's account. And as said, its rewarding, you surely get a scratch card on every transaction that may either offer you cashback or a discount code for some vendor site shopping.
    Incentivized
    Read full review
    Pros
    Adyen
    • PCI DSS Compliant Solution
    • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
    • Good support and quick solution for the technical help
    • Well described documentation on technical integrations
    • Drop in framework to display the payment options
    Read full review
    PhonePe
    • Payment status confirmation
    • User details before the payment start
    • Bills and Payment
    • Reminders of the bills
    Incentivized
    Read full review
    Cons
    Adyen
    • I would like to be able to create my own reports, like a combination between "Received payment details" and "Interactive payment accounting".
    • Maybe you can have a better integration with PayPal. The disputes are reflected all wrong in Adyen, for example if we accept a chargeback in PayPal, in Adyen we see a "chargeback reversed" status first, then we see a "refund" status. This is very confusing for us, we have accepted that chargeback, which means we have lost the case, what are a Chargeback Reversed and a Refund statuses doing here? I think PayPal is trying to unblock the transaction that received the chargeback, but this is a very confusing way of handling the chargebacks. If I look at the "Dispute transaction details" reports, all the PayPal chargebacks are "won" because of that "Chargeback reversed" status, which is obviously wrong, we lose some cases and we win others.
    • Amex chargebacks could be integrated. We don't see them in Adyen at all.
    Incentivized
    Read full review
    PhonePe
    • Like GPay, you dont have the option for secure login using PIN or password.
    • Sometimes your transaction gets stuck in between for long duration, so that's a technical bug with this app.
    • if you are booking your travel tickets with PhonePe and in case you cancelled it. Then you wont get any refunds for that.
    Incentivized
    Read full review
    Likelihood to Renew
    Adyen
    Well, Ayden is a very easy system to manage, it allow the user a nice visibility and many details about the clients. It integrated very easily to our system and allow us to increase our activity. In addition, Ayden have a very good help center that available all the time and very helpful.
    Incentivized
    Read full review
    PhonePe
    No answers on this topic
    Reliability and Availability
    Adyen
    Response time are as expected, and Adyen team is always knowledgeable and are clear subject matter experts. Quite often I am assigned an engineer who is not in our time zone and sometimes 8-12 hours different from me. This causes delays in resolution due. It would be great to have a support agent who is located in the US.
    Incentivized
    Read full review
    PhonePe
    No answers on this topic
    Alternatives Considered
    Adyen
    Adyen has better handling of Disputes, provides much more detailed forecasts and withdrawal reports. Adyen has a specific page to clear doubts much more complete. Adyen have not fees for processing refunds, have not fess for chargeback received, and have not fees for retry process payments. And your processing fees are very attractive.
    Incentivized
    Read full review
    PhonePe
    In case of payment failed we check the payment on the our app its showing on our app then it will definitely come other wise it will be refund to the customer, Its a unique feature. None of the other app has this feature. Its very simple to use as compare to the other compititive apps.
    Incentivized
    Read full review
    Return on Investment
    Adyen
    • I cannot see any negative impact.
    • It is good to synchronize the payment details that come from Adyem in our CRM and this allows us, now, to manage refunds and subscriptions in there and get any action done in real time and recorded in all the platforms.
    • Quick and reliable it is a good tool to be used for managing and checking credit card transactions details.
    Incentivized
    Read full review
    PhonePe
    • PhonePe instantly fetches the complete bank information based on your verified number.
    • You can even buy gold and invest in mutual funds via same app.
    • There are lots of fake accounts on PhonePe so the company should allow legitimate account users only.
    Incentivized
    Read full review
    ScreenShots