Secure and Trusted Payment Service Provider
November 29, 2022

Secure and Trusted Payment Service Provider

Abhishek Dubey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Adyen

One of my B2B clients is using an online channel and accepting orders worldwide. During covid time business needs to collect fund while ordering keeping in mind specific payment options and security. Also, businesses want a list of specific payment options which should be available in Europe, China, and the US region. For these regions, businesses that want the list of payment options should be configurable so that options can be available based on the region the customers belong to. Also, businesses are looking for a solution that is already PCI DSS Compliant so that businesses do not have to worry about it. So Adyen fulfills all of these requirements and it is widely used in Europe as well.

Pros

  • PCI DSS Compliant Solution
  • Provided options to configure a specific list of payments, like Alipay, ACH, PayPal, etc.
  • Good support and quick solution for the technical help
  • Well described documentation on technical integrations
  • Drop in framework to display the payment options

Cons

  • Payment APIs and frameworks are getting upgraded but using updated features requires changes on the implementation side.
  • Sometimes error messages are not self-explanatory and we need to connect to support.
  • Adyen portal should support more languages.
  • Payment type configuration
  • Different payment options based on region
  • Easy integration with application using different way
  • Easy to use and implement API integrations
  • Reports and details for business
  • Drop in framework integration in easy steps
  • After implementing payment integration, payment of B2B orders is instant which really helps business financial planning.
  • Using Adyen payment integration, businesses are also able to provide payment options based on their geography.
  • It provides multi-currency support.
  • It also provides key and secret-based security for sites and origin.
Adyen makes easy integrations, like API and drop-in frameworks that can be implemented using easy documentation in different technology. Also, Adyen is a well-suited payment provider for the Europe region and Adyen has good business in Europe as well.

Do you think Adyen delivers good value for the price?

Yes

Are you happy with Adyen's feature set?

Yes

Did Adyen live up to sales and marketing promises?

Yes

Did implementation of Adyen go as expected?

Yes

Would you buy Adyen again?

Yes

We have integrated our eCommerce application with Adyen and the following are the scenarios: Drop-in framework is well-suited and fits very well in our case. Also, it has a secured integration layer with front-end technology. We do not worry about PCI DSS Compliance and audit as API integration works well independently. Also, all of the payment information of customers is encrypted and secured which increases trust in privacy. Different Payment types integration like 2-step verification, account login verification, etc. Runtime configuration to display or restrict payment type.

Adyen Feature Ratings

Fraud Detection
8
API or SDK
9
Recurring Payment Support
8
Billing and Invoicing Support
7
Global Support
9
Payment Form Acceptance
9

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