What users are saying about

FortiAP

3 Ratings

Aerohive Wireless

8 Ratings
Score 8.2 out of 101

FortiAP

3 Ratings
Score 8.4 out of 101

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Likelihood to Recommend

Aerohive Wireless

A large segment of the Aerohive client base is the education market, which is very different in terms of agility and immediate support needs of financial institutions. They seem to focus more effort on their wireless AP solutions, which I have only rarely tested. When it comes to remote access, the solution is still relatively expensive due to the upfront hardware purchase, though recurring costs are fairly low.
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FortiAP

Any rollout is well suited for a FortiAP - from small office networks, to large warehouse deployments. Adding additional APs to your network is simple and easy. Monitoring is simple with Forticloud monitoring. Configuring the devices can be as complex or as simple as you need. Adding additional Fortinet devices (I have switches and firewalls) makes the network even more secure and easy to manage - all devices working in tandem make monitoring much easier
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Pros

  • Ease of deployment - Setting up an AP is easy as powering it on, the controller finds it. Apply a policy, and move forward with your day.
  • Ease of management - Policy updates and firmware updates are point and click
  • Amazing Radios - Signal strength is unparalelled for enterprise wireless environments.
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  • Excellent coverage - we use the smaller models - FP321 and 221, but I have never had an issue with coverage for my users.
  • Easy to install - configuration and deploy is super simply - our network isn't super complex, but I had no issues rolling these out.
  • FortiCloud allows me to monitor my AP network easily and quickly - gives me alerts, updates and status on a single pane of glass.
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Cons

  • They do no support 2-factor authentication or IP whitelisting to log onto their cloud-based management portal. Organization learned the importance of 2FA over a decade ago, yet Aerohive hasn't caught on.
  • Tier 1 technical support is generally terrible. I am almost guaranteed to get the run-around when a tier 1 picks up the support case, and they are incentivised to hold on to the case as long as possible. If you don't get a good answer right away, immediate request an escalation!
  • Lack of useful logging during normal usage and stability of the software seem to be a constant issue in their BR (branch router) platform, though it has gotten better in the last year or so.
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  • Deploying your first AP is a little confusing - you need to register it with Fortinet, and then deploy it. I am a master now, but this took me call to support to understand how to roll these out.
  • Adding them in to the correct folders on Forticloud took a little bit of figuring out, but again, once I had it it was simple.
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Likelihood to Renew

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FortiAP10.0
Based on 1 answer
This is an excellent product for an SMB - cost isn't outrageous and deploy is simple. I can monitor my network without breaking the bank.
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Support

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FortiAP10.0
Based on 1 answer
I've never had an issue they could not resolve. They are diligent and thorough and also explain what is wrong and how to fix it. I don't like not understanding a product I deploy, and least on some level. Their support helps me to understand issues and how it can be resolved
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Alternatives Considered

Aerohive is an amazing product. Cisco wasn't able to stack up when it comes to controller redundancy, backup, etc. No need to have special software to just have a secondary controller... which drives down the cost.
Larry Chisholm profile photo
I think all Fortinet clients are definitely business level products. Easy to use. Hardens your network against attack. Gives you more visibility into your network at all times. Helps you get a handle on your users and environment. Definitely worth the cost.
Nathan Venno profile photo

Return on Investment

  • Less downtime to our business units that use Aerohive
  • Radios are very compatible with most wireless devices out today
  • I spend less time managing Aerohive than any other wireless product
Larry Chisholm profile photo
  • Increased overall coverage of wireless for my users - no more calls about dropped wireless (our cell service is very spotty).
  • Easy to roll out - no issues here.
  • Expensive - you are paying for a business, not a home use devices - sticker shock might happen initially.
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Pricing Details

Aerohive Wireless

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

FortiAP

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details