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Affinity CRM vs. InsideSales.com / XANT Predictive Pipeline (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Affinity CRM

    Score9.2 out of 10
    N/AAffinity is a relationship intelligence platform enabling teams to leverage their network to close deals. Affinity manages relationships by auto-populating a connected CRM pipeline and unlocking introductions to decision makers.

    $2,000

    per year per user

    InsideSales.com / XANT Predictive Pipeline (discontinued)

    Score8.4 out of 10
    N/APredictive Pipeline kept track of every change in the sales pipeline and predicts quota attainment boasting 80% accuracy, with Neuralytics, the XANT predictive engine. The product was based on C9 Predictive Sales, owned and supported by XANT (formerly InsideSales.com) since May 2015, and no longer available for sale.N/A
    Pricing
    Affinity CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
    Editions & Modules
    Essential
    $2000
    per year per user
    Scale
    $2300
    per year per user
    Advanced
    $2700
    per year per user
    Enterprise
    Contact
    No answers on this topic
    Offerings
    Pricing Offerings
    Affinity CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional Details——
    More Pricing Information
    Best Alternatives
    Affinity CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
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    Hunter
    Score7.8 out of 10
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    Medium-sized Companies
    Podium
    Score7 out of 10
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    Enterprises
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    All AlternativesView all alternativesView all alternatives
    User Ratings
    Affinity CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
    Likelihood to Recommend
    9.1
    (4 ratings)
    10.0
    (8 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    7.4
    (6 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (4 ratings)
    Availability
    -
    (0 ratings)
    6.8
    (3 ratings)
    Performance
    -
    (0 ratings)
    5.8
    (3 ratings)
    Support Rating
    10.0
    (1 ratings)
    9.0
    (6 ratings)
    In-Person Training
    -
    (0 ratings)
    5.8
    (2 ratings)
    Online Training
    -
    (0 ratings)
    7.0
    (2 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.8
    (3 ratings)
    User Testimonials
    Affinity CRMInsideSales.com / XANT Predictive Pipeline (discontinued)
    Likelihood to Recommend
    Affinity Project Affinity Inc.
    Nudge.ai is well suited for individual contributors without enough time or resource to do proper research on clients/prospects. It may work as well for larger teams, but I don't have experience using Nudge.ai in that environment. Nudge.ai is easy to use, so the onboarding and ramp-up time is quick.
    Incentivized
    Read full review
    Discontinued Products
    C9 is a good and economical solution for what it does. If evaluating them today, I would want to clearly understand their product roadmap and their ability to execute against it.
    Read full review
    Pros
    Affinity Project Affinity Inc.
    • Organization
    • Data Housing
    • Exporting Data
    Incentivized
    Read full review
    Discontinued Products
    • It gives you the ability to see where your pipeline was in the past and compare to how it is now. You can set queries that will allow you to show at risk deals, committed deals, etc.
    • This gives much better visibility for management to coach.
    Read full review
    Cons
    Affinity Project Affinity Inc.
    • More prompts to update and sort new connections
    • More visual appeal on each listing on a list
    • An Outlook desktop app plugin
    Incentivized
    Read full review
    Discontinued Products
    • We had uptime issues, weird error messages, sluggish performance, and bad data. I hope that some of this can be attributed to growing pains as the company was relatively new when we signed our initial contract.
    • It was not dependable enough to trust the data and to count on accessing the app when we needed it.
    • It actually was unavailable at EOQ one time.
    • I also did not care for the lack of real-time pipeline information. If someone was doing a pipeline review, there was no instant gratification i.e. to see changes in pipeline occur as an AE made a change to an opportunity.
    • You couldn’t do any configuration at all. Even if you just wanted to change a field or add a filter, you had to go through their services team. It was a recognized challenge and I saw roadmap addressing it.
    • The query tool is a little hard to use and we have found that queries are very slow and lock up.
    Read full review
    Likelihood to Renew
    Affinity Project Affinity Inc.
    We will definitely be renewing. The value for the price we are paying is solid, and we are interested in growing our use to see if we can expand on the value we are getting from Nudge.ai.
    Incentivized
    Read full review
    Discontinued Products
    C9 is now part of the sales management culture here at IPC. There is no longer any guesswork about the funnel or the forecast. C9 does something that SFDC does not...it increases significantly the value of the information in SFDC by unlocking the meta data that we all need to run the business
    Read full review
    Usability
    Affinity Project Affinity Inc.
    No answers on this topic
    Discontinued Products
    From a sales manager’s perspective it was fairly easy to use the base
    functionality (just viewing current pipeline) and much harder to look at
    analytics (pipeline changes over time). C9 made this easier by allowing sales ops to publish views to sales managers. The query tool was harder to use than it had to be. For example, there were no out of the box relationships set up between Salesforce.com tables (e.g. accounts to opportunities), so I had to create those relationships myself.
    Read full review
    Reliability and Availability
    Affinity Project Affinity Inc.
    No answers on this topic
    Discontinued Products
    In 2 years we have only had 1 uptime issue for around 45 min.
    Read full review
    Performance
    Affinity Project Affinity Inc.
    No answers on this topic
    Discontinued Products
    We have experienced sluggish performance.

    We have found that queries are very slow and lock up.
    Read full review
    Support Rating
    Affinity Project Affinity Inc.
    Nudge.ai is fairly intuitive, so the need for support is minimal. I have only had to reach out to the support team a couple of times for minor issue. The response has been quick and issues resolved to my satisfaction in a reasonable time frame. I have no issues with Nudge support at this time.
    Incentivized
    Read full review
    Discontinued Products
    C9 cares about their customers and responds quickly. However, the ticketing system could be better and there is no easy way to track the status of your requests.
    Read full review
    In-Person Training
    Affinity Project Affinity Inc.
    No answers on this topic
    Discontinued Products
    Good assistance on set up and detailed training
    Read full review
    Online Training
    Affinity Project Affinity Inc.
    No answers on this topic
    Discontinued Products
    Online information and training was done reasonably well compared to other vendors, but would benefit from being more polished and rounded out.
    Read full review
    Implementation Rating
    Affinity Project Affinity Inc.
    No answers on this topic
    Discontinued Products
    Very simple implementation. They basically set up the imports and then they configure the tool per customer requests.

    I wish there had been more consultation during the implementation, but it wasn’t bad given the effort expended. We ended up re-implementing after about a year and a half.
    Read full review
    Alternatives Considered
    Affinity Project Affinity Inc.
    Affinity is the bridge that links our communication through our software workflow.
    Incentivized
    Read full review
    Discontinued Products
    Zoho CRM is less up to speed and much more out of date. The support at InsideSales.com Predictive Pipeline have been very helpful during the initial roll out face. Overall I was very happy!
    Incentivized
    Read full review
    Return on Investment
    Affinity Project Affinity Inc.
    • Hard to quantify - I know my job would be exponentially more difficult if I didn't have it.
    • Affinity frees someone in business development or sales of the endless spreadsheets needed to track pipeline progress.
    Incentivized
    Read full review
    Discontinued Products
    • The product provides a single source for pipeline and forecast data and has scaled well with our organization. We have grown from 10 sales reps to 100 reps and we really needed a tool to to manage data and do roll-ups etc.
    • It's also important to provide senior management visibility into the pipeline, and the tool works well for this.
    Read full review
    ScreenShots

    InsideSales.com / XANT Predictive Pipeline (discontinued) Screenshots

    Product screenshot