Agari Phishing Defense vs. Webroot Email Security Powered by Zix

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Agari Phishing Defense
Score 7.5 out of 10
N/A
Agari Phishing Defense is an email security solution designed to eliminate 99.9% of all advanced email attacks that bypass existing defenses. Agari was acquired by HelpSystems in May 2021, and is now a HelpSystems brand.N/A
Webroot Email Security Powered by Zix
Score 7.1 out of 10
N/A
Webroot Email Security Powered by Zix (formerly Zix Email Threat Protection) solution provides a suite of productivity, email security, and compliance tools built on a secure, easy-to-manage platform designed to help users meet these challenges. It combines Microsoft 365 services, advanced email security, email encryption, large secure file sharing, and unified information archiving. The solution boasts users among more than 80,000 organizations, including institutions in healthcare, finance,…N/A
Pricing
Agari Phishing DefenseWebroot Email Security Powered by Zix
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Agari Phishing DefenseWebroot Email Security Powered by Zix
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Agari Phishing DefenseWebroot Email Security Powered by Zix
Features
Agari Phishing DefenseWebroot Email Security Powered by Zix
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Agari Phishing Defense
9.6
2 Ratings
14% above category average
Webroot Email Security Powered by Zix
8.0
2 Ratings
4% below category average
Anti-malware10.02 Ratings10.01 Ratings
Customizability9.02 Ratings5.82 Ratings
Data Loss Protection9.02 Ratings9.01 Ratings
Threat Detection10.02 Ratings7.82 Ratings
Sandboxing10.02 Ratings7.01 Ratings
End-to-End Encryption9.02 Ratings10.02 Ratings
Management Tools10.02 Ratings6.42 Ratings
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Agari Phishing DefenseWebroot Email Security Powered by Zix
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User Ratings
Agari Phishing DefenseWebroot Email Security Powered by Zix
Likelihood to Recommend
9.0
(2 ratings)
7.1
(29 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
7.0
(28 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
User Testimonials
Agari Phishing DefenseWebroot Email Security Powered by Zix
Likelihood to Recommend
Fortra
I've experienced clicking some of the phishing and spam emails, but Agari Phishing Defense identified those actions I've done and sent me the details of each and every part of the email where the attack is. Very often Agari Phishing Defense misses a few emails to report the malicious emails. But, it also has a solution to report the email and responds immediately with the answer.
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Webroot, an OpenText company
I think that Webroot Email Security is good for small-medium sized businesses who are on a budget for email security. They actually have a great encryption system for outbound email, and so if you bundle those together then it puts everything in the same pane of glass and that is nice. Over the last few years this company was purchased by OpenText, and I have seen some improvements because of that, but this product is not innovating like other emails solutions based on new threats that are emerging. I would say if you have a relatively low volume of inbound email, then this solution would suffice.
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Pros
Fortra
  • It has the ability to separate the good emails from the bad, thanks to the fact that it is based on predictive AI.
  • It is capable of detecting the level of threat that comes from emails, which means it can stop it in the most appropriate way and thus suppress its spread.
  • It integrates easily with email applications.
  • An easy-to-use tool based on the cloud, which increases the ability to respond quickly to phishing attacks.
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Webroot, an OpenText company
  • Makes it easy for those receiving emails to create an account and retrieve the email.
  • Peace of mind knowing emails are secure, and can be tracked.
  • Monitoring inbound email threats is easy.
  • Support has been very quick resolving or explaining support tickets I've created.
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Cons
Fortra
  • A vital business tool, but at a somewhat high cost for small businesses.
  • Some new functions are not quite responsive, so adding them after they have been completed would be ideal.
  • Simplifying your registration would be a great help in saving time.
  • Having adequate knowledge to handle the software makes it easier to use it and allows it to function properly.
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Webroot, an OpenText company
  • The admin interface seems a bit shabby. It's time for a refresher course.
  • Being able to modify our own security word without having to contact Zix.
  • Users may not enjoy needing to log in to access messages through the secure site.
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Likelihood to Renew
Fortra
No answers on this topic
Webroot, an OpenText company
It did delivers exactly what is needed, what was promised, is cost effective, and is incredibly easy to use and manage.
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Usability
Fortra
No answers on this topic
Webroot, an OpenText company
It is much simpler to configure and operate in comparison to other anti-spam applications. Zix's customer usage is comparable to that of other spam filters on the market; but, in terms of convenience of use, Zix comes out on top. Daily delivery of logs is provided, and the user is not required to sign in order for an email to be sent.
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Support Rating
Fortra
No answers on this topic
Webroot, an OpenText company
Zix is very good about response times and information. They even proactively e-mail us about known issues. I have never had an issue go unresolved, and the support team tends to answer quickly unless it's a strange, complicated request. The only time that happened was doing a search through logs, and that was entirely on me and my unfamiliarity with their flavor of Linux.
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Alternatives Considered
Fortra
Trustifi-Email Security is an excellent solution to keep data, customers, and employees protected against email threats, in addition to having great ease of use and cost savings for being cloud-based. Comparatively, Agari Phishing Defense not only offers us cloud-based software with artificial intelligence but also helps us quickly stop any threat that could harm both our employees and our brand. It performs continuous inbox scans to find any abnormal behavior and thus prevent spread throughout the business environment. This is why we chose Agari Phishing Defense.
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Webroot, an OpenText company
Cost is competitive, but factoring in Office licensing really made sense for my organization. Cost is lower for more features - I was able to move to Zix and get the top of the line package, moving from a mid-tier product at a competitor. Workflows and process have improved, and the filter is more accurate than our previous filter
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Return on Investment
Fortra
  • It is a tool that has been vital to our company since it does not allow threats to reach our email inbox, because it carries out a scan of each email.
  • Its integration with different email gateways allows us to keep our environments protected.
  • It enables us to keep our employees and our brand protected from phishing and BEC threats.
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Webroot, an OpenText company
  • Protecting patient information
  • Users have to complete an account setup in order to view the encrypted email in a portal. Other platforms just let you open the email without having to setup an account.
  • Pretty easy to use if you don't make many customizations to it.
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ScreenShots