Agile Hive vs. IBM Targetprocess

Agile Hive is used for our value train
within a SAFe setup. Every quarter we organize a so-called Product Increment
(PI) Planning, where we plan all Features and Enablers in Agile Hive.
Based on the priority of the Product Manager all teams plan their Features and
Enablers accordingly to the sprints that are determined by the Release Train
Engineer and set up in Agile Hive. The teams then create User Stories and
estimate them and based on their sprint velocity (defined in Agile Hive)
Product Owners can see how many Features and Enablers are realistic in one
quarter (Product Increment). Further, dependencies across teams can be defined
and made visible in Agile Hive, so that the plan is feasible. Without Agile
Hive it would be hard or impossible to plan across several teams within a value
train and to manage all dependencies. Additionally, with Agile Hive the plan is
more realistic, so what can be achieved within one quarter in product
development.

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Apptio Targetprocess is well suited to track work and progress of that work. In addition it is easy to tie that work to OKRs. Cost and hours rollup across the work hierarchy works well. Our users like the flexibility of Targetprocess and the ability to develop their own views and reports Scenarios where it is less appropriate is to do executive level reporting and develop reports that can pull in all of our time data since there is a 300k record limit

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• Roadmapping in terms of defining epics and planning them across a timeline and across teams.
• Showing dependencies within teams and across teams and over time horizon.
• Create transparency throughout the product organization and teams about what is planned.

• Extremely flexible: We are able to setup work for different groups in ways that work best for them.
• Fantastic support group: They are extremely knowledgeable and helpful. I enjoy working with them.
• Automation: Their automation capabilities have saved us a lot of time.
• Customizing screens: We can go into code for the different entities, move fields around or hide them, add tabs or additional sections as needed to make for a streamlined user experience.
• Reporting: Their reporting is flexible and phenomenal. There are so many different ways to pull data and the interface is easy to use.
• Their user guide is well built and extremely helpful.

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• I believe the training and support could be more hands on and easier.
• The Agile Hive - SAFe in Jira product can be a bit robust to understand.
• Having Knowledge transfer videos can help more than documentations.

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Independently Invited by TrustRadius

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• The UI is bit complex for new users who never used it. i think this can be sorted out by providing the steps to access?
• dashboards with large datasets can cause performance lags or timeouts
• Introduce more flexible, template-based RBAC configurations.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Targetprocess is the most flexible application for tracking work among teams that we have found. This power comes from near limitless ability to customize your views on the work tracked in the system, and from the myriad reporting options to draw metrics and stats out of the data there. Custom fields, processes, and mashups all add to this flexibility and appeal.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

It has in general a good usability, but there are some downsides, the big picture view of the entire product increment is too static, so there is no zoom in or zoom out. Mostly throughout planning it is necessary to zoom in to a sprint level and manage the user stories there. Also, the pig picture view has some limitations, because you cannot read the entire user story name (boxes are too small).

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Independently Invited by TrustRadius

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Overall Targetprocess's usability is good. the tool is easy to use and has features which most BUs and organizations can use. Additional features like AI integration would help the tool and its overall usability. providing additional dashboards for specific roles and executives within the tool would benefit Targetprocess with its scale

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Some minor outages are experienced, though these tend to pass within an hour usually and work can continue

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Reports are fast loading, considering they can refresh in a second or less and we have 7 years of work tracked in over 40k entities. Pages can load slowly when the views are very busy, but not frustratingly. I am a console user most of my career and generally prefer it over webUI interfaces, but Targetprocess won me over from the beginning and I spend half my day using it now.

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

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Independently Invited by TrustRadius

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You should take some time to get everyone to agree how the system should be setup before work starts being tracked in Targetprocess, this avoids difficult and disruptive changes to processes or plugins later when everyone relies on it daily.

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

With Jira Software alone it is also possible to plan a SAFe product increment planning, but it would be nearly impossible to see the overall big picture of all product teams involved in a release train. So, the planning on sprint level for one team would be more efficient, but the planning for a whole quarter with all dependencies across teams would be not feasible to present. Therefore, Agile SAFe enables value trains an efficient way to plan a product increment.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I would say TargetProcess is an incredibly wonderful tool. As compare to JIRA Software, it is a fully featured product. It fulfills all my business needs. Tracking efficiency of this application is quite favorable
in order to track all the details from a certain project in just a few minutes.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

We use the hosted version of Targetprocess and have never run into limitations or degraded performance due to scalability. Excellent performance over 7 years!

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Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• More transparency.
• Better product decisions.
• Saving time and resources.
• Less critical dependencies.

• No direct positive business ROI has caused executive leadership to play down use of the tool
• We are hoping to use this to track progress of OKRs and business strategy, but don't have but in from executives on the value of this yet.

Incentivized

Invited by the Vendor

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info