Experience of TargetProcess on a Number of Projects
June 30, 2020

Experience of TargetProcess on a Number of Projects

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with TargetProcess

TargetProcess is the tool we use to organize and track our work. We work in a highly Agile environment and TargetProcess supports our workflow very well. Particular strengths of TargetProcess are:

  • that it is highly customizable so individuals can build views that give them the information that they want,
  • the rapid development of new features by the team,
  • the responsiveness of the support team.
However, the ability to customize views does come with a learning curve and it helps to have someone providing some standard views so that the team can always use these to have a shared understanding of the project's work.
  • Level of customization of views.
  • Well supported with new releases.
  • Responsive support team.
  • The customization of views can mean that different people are viewing data differently but setting up standard views helps.
  • Organization of backlogs.
  • Specification of workflows.
  • Tracking of work.
TargetProcess feels like a more fully featured project management tool which matches our workflow better than its competitors.

An example is that TargetProcess doesn't limit assignment of people to entities so if multiple people need to be assigned to say a story they can be and there's no need for conventions to deal with the limitation that some tools have that only a single person can be assigned to an entity.
TargetProcess' support is one of its strengths. The support team is very responsive and helpful when there is a problem but they're also proactive in providing good release notes and engaging with the community through a voting scheme to influence the priority of new features.

The team also releases new versions frequently with new features but with no knock-ons to currently working features.

Do you think Apptio Targetprocess delivers good value for the price?


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Did Apptio Targetprocess live up to sales and marketing promises?


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TargetProcess is well suited to Agile development teams from small to large teams. It is perhaps less well suited to work that is more rigid such as art production for a video game.