Likelihood to Recommend It is great for those travelers looking for longer-term accommodations, such as greater than a week or a few weeks. For those staying for only a day or two, it can still be useful, but a hotel may be more appropriate for these kinds of stays. Moreover, many of our travelers like the ability to have a full apartment due to the nature of their stay or the length, and thus using this allows us this added flexibility in finding accommodations with this.
Read full review The Emburse Chrome River is well suited for tracking expenses and reimbursement. The compliance part of the software makes the task very easy to ensure all the reports that are being used within the company are updated and easy to verify. The Automating invoice processing makes some redundant task easy to execute.
Read full review Pros Offer new ways to travel and connect Find homes and boutique hotels known for great hospitality and 5-star ratings from other business travelers. It has work ready places to stay It also brings teams together with experiences Read full review [Emburse] Chrome River listens to its customer's needs and does its best to match current products to those needs, or collaborate internally to determine if an enhancement can be made available that will not only benefit that customer, but will be a good use case for all Chrome River customers. The [Emburse] Chrome River customer service team is great. Unlike most companies, you can speak to a liver person! [Emburse] Chrome River's training offerings are relevant and pertinent to the day to day operations of the software. Read full review Cons video support for virtual team experiences could be improved Perhaps a questionnaire or search feature to narrow down options for those unsure of what experience/trip they are thinking to go with Read full review Would be great to have pre-saved templates available to apply to line items at the expense report header level rather than having to go into each line. Would be nice to have a mass upload functionality for things like cost codes, allocations, and credit card users. Read full review Likelihood to Renew Chrome River is easy to use. We needed little training for our users and instead pointed them to Chrome River's Help Guides which are clearly written and easy to understand. With tools SNAP and the ability to email receipts means we can be completely remote when submitting reports.
Read full review Usability The user interface is very user friendly. It makes it easy to filter through the different options it has to offer based on price, location, and the scenery you as the customer would most prefer. This is an extremely helpful feature when there are so many choices to choose from
Read full review I would rate Chrome River Expense a 10 because, as I mentioned before, it is very simple and easy to use. This is important from an administrative point-of-view as well as for the field employee. Being a general contractor, it makes it all the better for our employees to use a program that is easy to understand and requires little time and effort. It has made tracking expenses very simple and has been well received by the entire company.
Read full review Reliability and Availability The software is always running effectively. I use many Cloud based systems and never had issues with Chrome River
Read full review Performance System runs normal pretty much all the time. Does not slow any other systems down.
Read full review Support Rating This has been easy for me because we have a rep that contacts the supporters for this product to correct any issues we may have with the software or changes needed to help out employees use Chrome River easier. This from my understanding has been a hit or miss kind of interaction with our rep and Chrome River.
Read full review Online Training The software is very user friendly, so the online training was easy to pickup for everyone.
Read full review Implementation Rating Before implementation begins, make sure you have a plan on how you would like your workflow and platform setup for a system like Chrome River. It will speed the process and eliminate the need to make changes when you go live.
Read full review Alternatives Considered Airbnb for Work is very useful for any city. Our practicality of staying where we want is excellent, it really helps us a lot and I'm sure it has already "saved" several people who made last minute reservations, just like me hahaha. We have other platforms that can also help us, but we have a certain preference for Airbnb.
Read full review It's the [industry-leading] software for Enterprise level organizations with [large-scale] teams and financial responsibilities. The software has the most robust set of tools and pays for itself with the amount of time it saves. Many newer alternatives have sprouted up but I don't know that we would ever trust another software to do our Expense Tracking and Management.
Jose Romero Area Director of Marketing and Business Development
Read full review Scalability It's very easy software to design to your needs.
Read full review Return on Investment It has helped our organization to save costs since one place can accommodate many co-workers rather than booking rooms for only two people where the team travels in a group. Better deals are available if you are regular customer Upgrade options are available which help save money rather than buying a premium suite Read full review We have seen a return on approver time of nearly 60% meaning our approvers have tripled their output. We have had feedback from our users that time spent creating expenses has gone from an average of 2 hours to perhaps 20 minutes, tops. We have seen in our dashboards that the Emburse Certify Suite of tools has returned an average savings of over $500K a year. Read full review ScreenShots Emburse Chrome River Screenshots