Airhouse vs. Blue Yonder Luminate Logistics

Companies that do not want gift packaging options.

Incentivized

The size and scope of the operation is the main question. In a smaller environment, or one that does not require a complex Warehouse Management Solution (WMS), RedPrairie may not be a good fit.

Incentivized

• Quick Shipping: Airhouse can prepare most orders that are placed by noon PST and have them shipped the same day.
• Inspection Team: When we request to have items inspected the team clearly communicates any errors/defective products.

Incentivized

• Cycle counting--great feature for inventory accuracy.
• System directed put-away--system directs driver where to store and put materials away, keeps a warehouse in tip-top shape.
• CNZ-Count near Zero, actually set at count at zero, when a bayrow emtys out, prompts fork driver to verify that the bayrow is actually empty by doing a cycle count....great for inventory accuracy!

Incentivized

• Material Management: The current platform does not allow for the team to see how many of our packaging materials are in stock.
• Team Communication: The team that I email is not the team at the warehouse so there is oftentimes a delay in communication.
• Packaging Standard: When I have the team mail materials to our team for wholesale, etc. needs, the team does not always pack these materials appropriate for the type of product we sell.

Incentivized

• Their implementation team was unable to provide examples where they successfully executed large scale multi site global deployments. May require strong client team or 3rd party implementation firm to ensure successful deployment and results.
• As of 3 years ago, their parcel shipping module was very new and unproven in marketplace.
• As of 3 years ago, Red Prairie had limited offering in modules that complement the WMS such as trading partner management and distributed order management. If you truly just need warehouse management capabilities this might not matter. For us, this meant we would need to involve more solution providers or internal development to address supply chain initiatives.

Incentivized

Again, the product was good. Customer service was OK at best. For any new installations or upgrades, I would seek a third party servicer/installer who would be more flexible in contract negotiations and provide service guarantees beyond what could expected with RedPrairie itself. If you choose to deal with RedPrairie directly, prepare for a lengthy negotiation process.

Incentivized

I found RedPraire to be the best system I have used of the years.

Incentivized

The process was more personal and we were able to work with a team to get started. ShipBob was deeply confusing as it was just us using the computer to upload and handle materials.

Incentivized

RedPrarie seems to have been better than Aloha. I will say that I used Aloha a very long time ago and it is probably light years ahead now. Aloha seemed to be a little more flexible in what you could do. The major downfall was you had a system that needed to be connected to the POS network directly on site that would be used only for reporting. This would require you to have another PC for computing needs. Like I said before, this is probably something that has changed in the newer world of Aloha.

Incentivized

• Consistent Branding: Many fulfillment centers do not allow custom packaging to align with the luxury experience our brand gives our customers.
• Gift Customization: We were unable to offer gift notes to customers for our holidays which was a loss in our luxury gifting experience.

Incentivized

• Warehousing errors were reduced by almost 12% with Blue Yonder Luminate Logistics.
• Order processing was done at more than 7% of the average TAT with the use of this service.
• End-user & ops team had higher productivity by almost 15% after integrating the service in day-to-day activities.

Incentivized