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Airhouse

Airhouse

Overview

What is Airhouse?

Airhouse is an ecommerce operations software solution, from the company of the same name in San Francisco. Airhouse connects to the user's ecommerce store and syncs orders and inventory. After receiving inventory data and setting preferences, Airhouse handles orders coming…

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Learn from top reviewers

Luxury Candle Brand, Luxury Experience

Rating: 8 out of 10
May 31, 2022
IncentivizedVetted ReviewVerified User
For the launch of the brand, we self-fulfilled and as a remote team, this was too much for one person. Airhouse not only became the answer to help us fulfill and outsource thi...
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Erin Johnson
Director - Product Management
Director of US Operations and Customer Service
Aiya Candle Co.
Airhouse1 year of experience
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Pricing

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Airhouse

Airhouse

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What is Airhouse?

Airhouse is an ecommerce operations software solution, from the company of the same name in San Francisco. Airhouse connects to the user's ecommerce store and syncs orders and inventory. After receiving inventory data and setting preferences, Airhouse handles orders coming in and shipping out, with…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Product Details

What is Airhouse?

Airhouse is an ecommerce operations software solution, from the company of the same name in San Francisco. Airhouse connects to the user's ecommerce store and syncs orders and inventory. After receiving inventory data and setting preferences, Airhouse handles orders coming in and shipping out, with less work from the user. The user can set up and automate fulfillment for different sales channels. Ship standard orders, promos for partners and influencers and cartons or pallets to large retailers in one platform.

Beyond this, Airhouse supports:

  • Sorting inventory - Keep track of inventory and relocate units across multiple Airhouse warehouses, digitally hold stock, and see outbound units.
  • Map shipping to cart - Set different shipping speeds in cart for free, standard, expedited and overnight shipping. Automate domestic and international shipping with customs support.
  • Center a unique brand - Airhouse is designed with common direct-to-consumer branding needs in mind, from adding inserts to using custom packaging setups and more, it's all included.

Users can offload fulfillment-related customer support and leverage Airhouse’s in-house operations team to field and resolve customer order inquiries faster. Whether over email, phone, or Slack, Airhouse offers a dedicated Account Manager to troubleshoot issues and offer expert advice, night and day.



Airhouse Competitors

Airhouse Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(2)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Airhouse is a comprehensive storage and shipping service that simplifies order fulfillment for businesses. Users appreciate the hand-holding support provided by Airhouse, including personalized guidance through the process. This approach sets them apart from other services that rely on videos or PDFs. Airhouse caters to various types of orders, such as dropshipping and large retail partnerships, making it a versatile solution for different business needs. One standout aspect of Airhouse is its convenience for shipping to the USA, eliminating the hassle of shipping from other countries like Pakistan. Customers value the quality of packing and appreciate the quick fulfillment times provided by Airhouse. With affordable monthly pricing for receiving and storing goods, as well as speedy shipping services, Airhouse prioritizes affordability and efficiency. Integration with popular e-commerce platforms like Shopify further streamlines the shipping process for users. By outsourcing their fulfillment operations to Airhouse, businesses can focus on other aspects of operations, increasing overall efficiency. The service also offers specialized assistance with oversize products, specific packaging requirements, eCommerce platform integration, and product warehousing placement. Acting as a distribution partner, Airhouse provides account support and expertise in the fulfillment space. Through improved supply chain logistics and reduced costs, Airhouse proves invaluable in optimizing shipping processes for businesses. Small teams benefit greatly from entrusting their shipping and logistics to Airhouse while saving time and effort. Startups appreciate Airhouse's willingness to prioritize their accounts without requiring a specific number of orders per month. The service enables businesses to focus on product development while handling crucial fulfillment tasks and even special projects like kitting. Users find confidence in Airhouse's reliable warehouse and shipping services, thanks in part to its founder's firsthand experience in e-commerce. Additionally, Airhouse eliminates complexities associated with cross-border shipping between Canada and the US, providing an efficient and seamless process. With its ability to fulfill online orders, manage inventory, pack and ship products, handle returns, and act as a distribution partner, Airhouse proves to be an all-in-one solution for businesses.

Users have made several recommendations based on their experiences with Airhouse.

Users highly praise Airhouse for its seamless onboarding process and great customer service. They mention that the onboarding process is smooth, making it easy to get started with the platform. Additionally, users appreciate the level of customer service provided by Airhouse, finding it helpful and reliable.

Many users recommend Airhouse for small businesses. They believe that the platform is well-suited for small businesses' needs and can effectively support their shipping requirements.

Before using Airhouse's services, users suggest understanding the platform's capabilities and shipping process. This recommendation highlights the importance of being familiar with how Airhouse operates to ensure smooth operations and avoid any potential issues.

Overall, users have had wonderful experiences with Airhouse. They find the platform extremely reliable, helpful, and efficient in meeting their shipping needs. Some users also mention that Airhouse offers competitive pricing without any hidden fees, making it an attractive option.

Reviews

(1-1 of 1)
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Luxury Candle Brand, Luxury Experience

Rating: 8 out of 10
Incentivized
May 31, 2022
EJ
Erin Johnson
Director of US Operations and Customer Service
Aiya Candle Co. (Consumer Goods, 1-10 employees)
Vetted Review
Verified User
Airhouse
1 year of experience
View profile
Use Cases and Deployment Scope
For the launch of the brand, we self-fulfilled and as a remote team, this was too much for one person. Airhouse not only became the answer to help us fulfill and outsource this but they were also able to honor all of the custom packagings that we use for the brand.
Pros and Cons
  • Quick Shipping: Airhouse can prepare most orders that are placed by noon PST and have them shipped the same day.
  • Inspection Team: When we request to have items inspected the team clearly communicates any errors/defective products.
Likelihood to Recommend
Companies that do not want gift packaging options.
Most Important Features
  • Custom Packaging Accommodation
  • Order Confirmation System
  • Personal Account Manager
Return on Investment
  • Consistent Branding: Many fulfillment centers do not allow custom packaging to align with the luxury experience our brand gives our customers.
  • Gift Customization: We were unable to offer gift notes to customers for our holidays which was a loss in our luxury gifting experience.
Alternatives Considered
The process was more personal and we were able to work with a team to get started. ShipBob was deeply confusing as it was just us using the computer to upload and handle materials.
Other Software Used
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