Likelihood to Recommend Airship (formerly Urban Airship)
For Vodafone, the major advantage is to use customized push notifications for different user groups, and this enables us to use segment and use target based notifications for a given sample of users. We believe we have not fully explored or used the potential of Airship for other use cases yet
Read full review Beneficial for creating a quarterly report of top-quality campaign data sources for the company's marketing department, integrated with networks and publications. It is a marketing solution that is being used to manage and analyze data from mobile application campaigns. You're also helping employees accomplish difficult tasks while keeping company data protected.
Read full review Pros Airship (formerly Urban Airship)
Simple setup of push messages + automations Most important push + reporting features available Friendly and individual customer support Regular launch + optimization of features High customer engagement over Airship Read full review Kochava is a full attribution tracking system that includes the ability to track mobile apps and browser versions. It has a well-organized dashboard that provides us with useful information. Read full review Cons Airship (formerly Urban Airship)
Make it easier to manager an account with multiple apps Data in PA tool often loads very slowly Streamline journey steps Read full review Hard to pull reporting often tracking issues, and advertisers seem to have a hard time integrating lack of visibility on many events, and poor fraud detection Read full review Usability Airship (formerly Urban Airship)
The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.
Read full review Not user friendly, poor reporting.
Read full review Support Rating Airship (formerly Urban Airship)
I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.
Read full review They have been a bit slow in responding, that's the only reason for the low rating. Otherwise, they are smart and helpful.
Read full review Alternatives Considered Airship (formerly Urban Airship)
Airship is superb in customer support against all others. Even though I feel
CleverTap may be a better choice but probably will not be as easy as Airship when setting them up and operating it. As for
MoEngage , the last experience I had was simply not good enough, but that was more than two years ago in my region.
Read full review It is a wonderful option with favorable virtues to be applied in the company's marketing process, it allows us to obtain information through consultation and analysis, they are attentive and friendly when offering their service and support, it also includes functions such as a fraud tool for the management of push consent, very useful for additional reports in analysis teams, is also competitive because it is providing adequate payment alternatives.
Read full review Return on Investment Airship (formerly Urban Airship)
It's had a positive impact on engagement. It helps lend credibility to our product given that major sites like CNN, AP, ESPN, etc. have push notifications. I have not come across any negative impacts. Read full review Kochava is important because it helps us to study and track smart connections useful for evaluating the success of the marketing process. Kochava provides us with several benefits, including the ability to collect all campaign performance data, as well as the ability to measure how much money we spend on our campaigns. We can also use Kochava's app links and QR codes to boost our conversion. Kochava's BI and third-party solutions provide real-time analytics and excellent reporting. Read full review ScreenShots