Airship vs. Pusher

For Vodafone, the major advantage is to use customized push notifications for different user groups, and this enables us to use segment and use target based notifications for a given sample of users. We believe we have not fully explored or used the potential of Airship for other use cases yet

Incentivized

As I told you earlier, if you just want to send regular push notifications to the app users, then Pusher shall not be your first choice. However, if you wish to make the app a little more interactive by making live changes in the app using Pusher and sending your user's real-time notifications, then you should definitely try it.

• Simple setup of push messages + automations
• Most important push + reporting features available
• Friendly and individual customer support
• Regular launch + optimization of features
• High customer engagement over Airship

Incentivized

• Pusher allows live changes in the UI using push requests. We can also integrate it with the PHP source code.
• They offer 99.99% uptime, so we can trust on their services.
• Pusher works well along with the Flutter codebase, so we do not have to modify it much to work on cross-platforms.

Incentivized

• Make it easier to manager an account with multiple apps
• Data in PA tool often loads very slowly
• Streamline journey steps

Incentivized

• Not a good support system.
• Poor documentation.
• Date transmission encryption issues.

Incentivized

The interface takes a bit getting used to in order to know how to take advantage of everything. Some of the analytics that are available are particularly hard to find, so it's important to pay attention when customer support reviews everything, but everything I'd want and need in terms of Push and In-App messaging is all there.

I have not had to interact much with customer support as I have been able to find the vast majority of the answers I'm looking for within their documentation, which I very much appreciate because it saves me a lot of time. Customer support has been responsive and helpful for the most part during the couple of interactions I've had.

Airship is superb in customer support against all others. Even though I feel CleverTap may be a better choice but probably will not be as easy as Airship when setting them up and operating it. As for MoEngage, the last experience I had was simply not good enough, but that was more than two years ago in my region.

Incentivized

• It's had a positive impact on engagement.
• It helps lend credibility to our product given that major sites like CNN, AP, ESPN, etc. have push notifications.
• I have not come across any negative impacts.

Incentivized

• We had over ten thousand customer orders go through over the course of a year with no problems with this API
• There was very minimal support for this API which allowed us to focus on other priorities.

Incentivized