Likelihood to Recommend While there's some things I'd love to see and maybe they will one day, I think this platform is an EXCELLENT choice for someone looking to automate forms. I love not having to manually update a spreadsheet daily, this is more of a set up and forget process although there are times that the automation fails and has to be done manually
Read full review Best suited for: 1. Processing complex, bulk and multiple source of data 2. working with SQL Database 3. Automating any web browser based activities Not appropriate: 1. Automation of mMacro based excel utilities
Read full review Pros The bots are fantastic, so many to use to really increase functionality User friendly for those who are first time users, and the system just gets easier and easier to use with experience The email notifications for bot failures are very much appreciated, we know right away if something is not functioning The customer technical support to assist with flow issues, they are quick to respond and assist until the problem is solved or the flow is functioning as envisioned Regular updates to the platform for improve functionality Read full review Datamatics RPA TruBot's intelligent component helps business owners to make smart decisions. It is integrated with cognitive capabilities and application programming interface. Datamatics RPA TruBot automates a high volume of rule-based tasks in a short span of time and accuracy, which allows employees to perform high value tasks. Datamatics RPA TruBot gives analytics, which help in timely reporting, which leads to streamlining the processes. Read full review Cons On occasion, bots need to be reset/removed in order to work. I wish there was a way to add a quick document before sending something out similar to DocuSign envelopes. Versioning is very helpful but I do wish there was a way to prepare a form for sending, add in a quickly customized document and a field or two, and send it to just that person. Being able to assign fields while in the field editor would be helpful! Read full review The tool is not very compatible [with the] cloud. They heavily rely on on-premises deployment. [It would be nice to have more] cloud adoption. The license model needs to be modified. Licenses should not be tied to a machine or a user, instead, they should be with the number of active instances. Read full review Likelihood to Renew I give this rating because I am hopeful the functions I would like will be added in the near future.
Read full review Usability It seems airSlate designers spent a significant amount of time ensuring the product is easy to use and appealing. They were able to accomplish this without sacrificing functionality and quality. The interface isn't cluttered and allows end-user to get going with minimal training. Designing workflows is a snap with the drag and drop "bots" (functions).
Read full review It's really a good platform and they always create a unique way to solve the issue.
Read full review Support Rating I have reached out to airSlate support a number of times during setup and after. The platform includes a built-in support chat that is very convenient and fast. I'm able to get the answers I need is less time than it takes with any other software I use. And I don't need to pick up a phone or write an email and wait for a response. They support staff is very knowledgeable and accommodating
Read full review Datamatics is ready to do the process studies and give you solutions from their side.
Read full review Alternatives Considered We had been unable to get much attention from
DocuSign support/sales when we decided we wanted to connect forms to
Salesforce . I stumbled across airSlate on the appExchange, and their sales team was responsive and helpful. I haven't worked in
DocuSign myself, but my users tell me that airSlate forms are much cleaner.
Read full review The [Datamatics] RPA TruBot is more simple and easy to understand for a nontechnical person as compared to the Microsoft
Azur Systems . Also, [Datamatics] RPA TruBot is more cost-effective and provides better support as compared to the Microsoft
Azur Systems . [Datamatics] RPA TruBot provides free training sessions, where else [
Azur Systems ] provides paid certifications.
Read full review Return on Investment Time saved on downloading documents, they are automatically added to our Google Drive. Capability to edit each document without creating a whole new template saves a lot of time. Cuts down on volunteers needed to do intake paperwork with a patient. Read full review [It] reduced the number of working hours required. [It] increased [the] employee and customer satisfaction rate. [It] increased efficiency by three-fold. Read full review ScreenShots