What users are saying about

Airtable

212 Ratings

Socialtext

4 Ratings

Airtable

212 Ratings
Score 9.1 out of 101

Socialtext

4 Ratings
Score 10 out of 101

Add comparison

Likelihood to Recommend

Airtable

Any sort of database--keeping records of all of our volunteers, recipients, organizations, etc
Juliet Sternberg profile photo

Socialtext

We use Social Text as a platform to air our issues with different departments. We voice our concerns and suggestions so we can help find a solution to the problems we incur on a daily basis. We need to have social text as an app so we can communicate in real time not only during work hours.
No photo available

Feature Rating Comparison

Project Management

Airtable
7.8
Socialtext
7.6
Task Management
Airtable
8.0
Socialtext
8.0
Resource Management
Airtable
8.2
Socialtext
Gantt Charts
Airtable
7.5
Socialtext
7.0
Scheduling
Airtable
7.5
Socialtext
9.0
Workflow Automation
Airtable
7.7
Socialtext
8.0
Team Collaboration
Airtable
8.7
Socialtext
Support for Agile Methodology
Airtable
7.9
Socialtext
Support for Waterfall Methodology
Airtable
7.7
Socialtext
Document Management
Airtable
7.8
Socialtext
Email integration
Airtable
7.2
Socialtext
Mobile Access
Airtable
7.5
Socialtext
4.0
Timesheet Tracking
Airtable
7.9
Socialtext
Change request and Case Management
Airtable
8.0
Socialtext
Budget and Expense Management
Airtable
8.1
Socialtext
Search
Airtable
Socialtext
9.0
Visual planning tools
Airtable
Socialtext
8.0

Communication

Airtable
Socialtext
7.2
Chat
Airtable
Socialtext
7.0
Notifications
Airtable
Socialtext
6.0
Discussions
Airtable
Socialtext
9.0
Surveys
Airtable
Socialtext
4.0
Internal knowledgebase
Airtable
Socialtext
10.0

Pros

  • The ease of the relational database capabilities are key for keeping tracking of how our contacts, partners, donors, and event attendees are all related.
  • The map block feature is great for when we're on the road visiting partners.
  • The custom views are extremely helpful for viewing the most important information quickly.
  • As a nonprofit, the reduced prices are also greatly appreciated so we can put more funds towards the youth we serve rather than into infrastructure.
  • Of HUGE importance is the care and feeding I've received from customer support. I ask a question and get a response within 24 hours and the response is personalized and makes sense. The conversation with a single representative is such a relief and makes it so much easier for me to be productive.
  • I suspect that the technology integrations with other apps, using Zapier or otherwise, will become more and more important to us - we're working on getting PayPal payment completions to populate our event attendee lists right now!
Dana Luco profile photo
  • Ease of the use of application
  • Application does not freeze while attaching data files or pictures
  • Unlimited data storage
No photo available

Cons

  • I can see where being able to connect several bases together within one workspace would be beneficial. Currently, we've created a lot of tables within one CRM base, and in doing so has made it a bit overwhelming (visually) for some of our users. Limits flexibility a bit.
  • The app for the iPhone is solid. The Android app needs some work/an update.
  • The formula functionality between cells is a bit limited (not the depth of say, MSExcel) and not intuitive for all of our user base.
  • The ability to create charts through the "Blocks" options is a great idea, but very limited in it's initial debut. Looking for more features (pie charts, series labels, dual axes, etc.) to be able to create more dynamic charts in the future.
  • I've gotten a browser warning or two about Airtable being "resource heavy." Time will tell if that becomes an issue.
Sherry Raeder profile photo
  • Search needs a ton of improvements. It was very slow a year ago
  • Search result quality was also not that good
  • I know they have improved their UI recently but when i used it last year it did not really have any design elements which could be used to make the articles look more presentable. It was important for us as we used it for external communication as well.
No photo available

Likelihood to Renew

Airtable9.1
Based on 1 answer
compared to other products it is just fabulous.
Andrej Vrsansky profile photo
Socialtext6.0
Based on 1 answer
We have a lot of info in Socialtext already. It would be hard to get all that info out and port it to a different system
No photo available

Usability

Airtable9.0
Based on 5 answers
Just so easy to learn/use. Very intuitive in its application logic.
Sherry Raeder profile photo
No score
No answers yet
No answers on this topic

Support

Airtable7.3
Based on 1 answer
Sometimes, I have to wait a bit longer but I'm on a low priced option so I understand why. Generally, they're able to provide me solutions to my problems as long as I'm not in a rush.
Malcolm Colman-Shearer profile photo
No score
No answers yet
No answers on this topic

Alternatives Considered

I don't currently have experience with other platforms that are related to AirTable, other than, perhaps, Excel. AirTable has, by far, much more adaptability and the ability to customize "smart" spreadsheets for our needs.
Max Stevenson profile photo
I frankly like Confluence better than socialtext because of the speed and the quality of search. They also have better design elements which can help make the articles pleasant to the eyes.
No photo available

Return on Investment

  • Increased, improved communication among staff. Therefore, the staff spends less time in the dark and less time dedicated to communicating effectively.
  • Increased efficiency for workflow, which leads to higher productivity.
  • A better final product for the audiences we serve, and better accessibility to the information that they need.
Liza Ray profile photo
  • We get solutions to concerns much faster
  • We promote interactions with the other depts
  • We listen and have discussions
No photo available

Screenshots

Pricing Details

Airtable

General
Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Socialtext

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details