Akita vs. Custify
Akita vs. Custify
Product | Rating | Most Used By | Product Summary | Starting Price |
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Akita | Mid-Size Companies (51-1,000 employees) | Akita is a Customer Success Management Platform designed to help you nurture, retain, and grow your customer base. The platform connects to over 100 of the leading Software-as-a-Service tools–from ActiveCampaign to Zuora–providing Customer Success Managers with one unified view of their customer data. According to the vendor, Akita has a powerful segmentation tool at its core, enabling you to group… | $100 per user | |
Custify | Small Businesses (1-50 employees) | Custify is a customer success platform designed for B2B SaaS businesses. It helps users better meet customers' needs, reduce churn and increase lifetime value. The user can see in-product usage insights as well as data from CRM, support, billing, and other systems in one place. Relevant customer success KPIs and client interactions are displayed in its dashboard. Custify also identifies clients that get stuck during onboarding, those whose trial is about to expire, and those whose usage has… | N/A |
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | 2 user minimum. | — | ||||||||||||||
More Pricing Information |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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Akita | Custify | |
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Small Businesses | Intercom Score 8.7 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Akita | Custify | |
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Likelihood to Recommend | - (0 ratings) | 9.0 (11 ratings) |
Usability | - (0 ratings) | 9.0 (2 ratings) |
Support Rating | - (0 ratings) | 9.0 (2 ratings) |
Akita | Custify | |
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Likelihood to Recommend | Akita No answers on this topic | Custify |
Pros | Akita No answers on this topic | Custify |
Cons | Akita No answers on this topic | Custify |
Usability | Akita No answers on this topic | Custify |
Support Rating | Akita No answers on this topic | Custify |
Alternatives Considered | Akita No answers on this topic | Custify |
Return on Investment | Akita No answers on this topic | Custify |
ScreenShots | Akita Screenshots | Custify Screenshots |