Likelihood to Recommend It's well-suited to small companies without a dedicated sales force. It helps collect, organize and analyze leads. Perhaps, it adds value to larger teams too, but it has certainly been a valuable addition to us early on in the business when build lead lists and client lists were more challenging. I'm not sure what the current pricing structure is, but it was good value for us at the time of purchase 2 years; pricing has not increased for us since then. So, again, for smaller teams or teams with a limited reach out budget, this may be a suitable option.
Read full review B2B website optimization is where Mutiny shines. However, you would need a certain level of traffic to justify the investment. Mutiny currently does not support outside the web like in-app and it's also not made for B2C. There are other experimentation tools out there that are a better fit for those areas.
Read full review Pros Track companies IP's who are visiting. Provides analytics about where they came from and what they did on your site. You can find contact info such as name, number and email. Unintuitive UI/UX. Read full review B2B Personalization. Many out-of-the-box audience segmentation options as well as integration options with tools like 6sense, Clearbit, Salesforce, Marketo, HubSpot, and Segment. No need for engineering resources. Their simple, yet powerful visual experience editor as well as out-of-the-box functionalities like banners, side pops, survey modals and exit-intent modals let you create experiences without engineering. Segment analyzer. They automatically suggest to you which segments have a high potential for improvement and recommend you a playbook from another Mutiny client to execute on successful use cases. Read full review Cons It would be nice to have a direct link on the page that visitors have viewed, so I could quickly check out the site myself. It is hard to copy-paste the link on the viewed pages report to actually see which page has been viewed. A little complicated to use the whole software when you get started, no clear explanation of concepts. Read full review The reporting functionalities are limited and it's hard to do a deep dive. Occasional bugs but nothing too major. Their support team is great to help resolve issues quickly. Read full review Support Rating They are in Sweden so getting a response back from them is slow and I think their team isn't that big.
Read full review Alternatives Considered More or less, Albacross is similar to their competitors but they have a great support, better data accuracy (subjective), and easy setup.
Read full review Mutiny makes it much simpler to execute personalization activities and A/B tests compared to big names out there like Optimizely and
Adobe Target . The Mutiny team specifically tackled that hurdle that many marketers face when using these kinds of tools. They honed in on executing the "without the need for engineering" pieces. Note that Optimizely and Target both have WYSIWIG functionalities as well, it's just that Mutiny makes it easier to make changes, even with some AI-suggested copy recommendations. That being said, Optimizely and
Adobe Target have more advanced features for A/B testing and AI/ML decision-making.
Read full review Return on Investment Positive ROI through one closed deal identified from Albatross. Still uncertain on ROI from account-based marketing campaign developed from Albacross data. Read full review Leads for our biggest target segment has more than doubled on the homepage. We were able to add 100+ leads per month through their out of box banner feature. Read full review ScreenShots