40 Ratings
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Score 8.4 out of 100
11 Ratings
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Score 8 out of 100

Likelihood to Recommend

Alchemer, formerly SurveyGizmo

SurveyGizmo works extremely well as a platform for receiving survey responses. As a survey/business analytics tool, the platform offers extensive options for customization and deployment of professional questionnaires. Our team has found SurveyGizmo to be extremely well suited for the modern administrative employee. Surveys are relatively easy to create, deploy, and manage responses in real time. Furthermore, monitoring / managing the results enables businesses to provide any necessary follow-up based on key results. Our team spends quite a bit of time testing out survey tools and have found SurveyGizmo to be a solid option for the needs of our team. Furthermore, we have recommended the platform to other departments within our organization that have uniquely different skillsets from our own. Overall, we see SurveyGizmo as a tool that can be used across most organizational teams if implemented with the specific user-experience in mind.
Joshua Melder | TrustRadius Reviewer

FluidSurveys (Discontinued)

For surveys, and for centralized info-gathering, FluidSurveys provides an excellent solution. There are other programs out there which provide a wider range of solutions (i.e., they can be used for surveying AND comprehensive online engagement, rather than just a data-gathering type of consultation); however, for programming and implementing surveys, FluidSurveys has an effective variety of strengths and options that make it optimal for users who are focused specifically on surveys.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Survey Format & Appearance

Alchemer, formerly SurveyGizmo
6.7
FluidSurveys (Discontinued)
Survey templates
Alchemer, formerly SurveyGizmo
7.2
FluidSurveys (Discontinued)
Themes
Alchemer, formerly SurveyGizmo
5.7
FluidSurveys (Discontinued)
Custom logo/branding
Alchemer, formerly SurveyGizmo
7.3
FluidSurveys (Discontinued)

Survey Content

Alchemer, formerly SurveyGizmo
8.2
FluidSurveys (Discontinued)
Changes to live survey
Alchemer, formerly SurveyGizmo
7.1
FluidSurveys (Discontinued)
Question design help
Alchemer, formerly SurveyGizmo
9.3
FluidSurveys (Discontinued)
Multiple question types
Alchemer, formerly SurveyGizmo
8.2
FluidSurveys (Discontinued)

Survey Logic

Alchemer, formerly SurveyGizmo
7.1
FluidSurveys (Discontinued)
Survey logic flexibility
Alchemer, formerly SurveyGizmo
7.1
FluidSurveys (Discontinued)

Survey Reporting & Analytics

Alchemer, formerly SurveyGizmo
9.3
FluidSurveys (Discontinued)
Response tracking
Alchemer, formerly SurveyGizmo
9.8
FluidSurveys (Discontinued)
Data export
Alchemer, formerly SurveyGizmo
9.8
FluidSurveys (Discontinued)
Standard reports
Alchemer, formerly SurveyGizmo
9.0
FluidSurveys (Discontinued)
Custom reports
Alchemer, formerly SurveyGizmo
8.1
FluidSurveys (Discontinued)
Analytics
Alchemer, formerly SurveyGizmo
9.6
FluidSurveys (Discontinued)

Survey Administration & Security

Alchemer, formerly SurveyGizmo
9.0
FluidSurveys (Discontinued)
Access controls
Alchemer, formerly SurveyGizmo
8.2
FluidSurveys (Discontinued)
Compliance
Alchemer, formerly SurveyGizmo
9.7
FluidSurveys (Discontinued)

Survey Distribution

Alchemer, formerly SurveyGizmo
7.5
FluidSurveys (Discontinued)
Vendor-offered crowdsourcing
Alchemer, formerly SurveyGizmo
7.1
FluidSurveys (Discontinued)
Respondent restrictions
Alchemer, formerly SurveyGizmo
7.9
FluidSurveys (Discontinued)

Pros

Alchemer, formerly SurveyGizmo

  • Attaching images! Survey Gizmo makes attaching images from surveys a breeze. I've tried other popular survey tools and it can be difficult for users to submit images as part of their survey (e.g. some only allow 1 picture per question, whereas Survey Gizmo allows a range for you to select from)
  • Easy and intuitive survey building.
  • Pretty good out-of-the-box survey analysis.
Anonymous | TrustRadius Reviewer

FluidSurveys (Discontinued)

  • User-friendly. For the majority of the general and basic tools you can use with FluidSurveys to build surveys are simple to use and intuitive. When certain issues come up, the service is quick (chat room) and effective.
  • Anonymity: the software has the reputation of being safer in terms of safeguarding private information the respondents share by answering surveys (this is mainly due to the fact that the servers are in Canada). Thus, indirectly, they increase response rates.
  • Extensive possibilities: FluidSurveys offers a plethora of possibilities and options that really renders the experience interesting in terms of micro-managing each details of the surveys you are sending out there. When the invitation leaves by email, it is exactly how you want it.
Anonymous | TrustRadius Reviewer

Cons

Alchemer, formerly SurveyGizmo

  • Duplicate protection needs improvement. Anyone who would like to start a survey and finish at a later time is unable to which limits total survey responses.
  • Password protection option can be a challenge when uploading spreadsheets with pre-populated data.
  • Logic and piping options for questions can be difficult when designing more complicated and in-depth surveys, which requires a lot of testing.
  • Follow-up surveys do not provide an option for survey takers to review their previous survey responses, which may provide less accurate data when comparing individuals across multiple surveys.
  • Would like the option to link surveys together in order to more easily track data from individuals across multiple surveys and save previous survey data.
Anonymous | TrustRadius Reviewer

FluidSurveys (Discontinued)

  • There should be more flexibility and customizability with regard to survey design (e.g. background, fonts...)
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Alchemer, formerly SurveyGizmo

No score
No answers yet
No answers on this topic

FluidSurveys (Discontinued)

FluidSurveys (Discontinued) 9.0
Based on 3 answers
Note: I am responding to this question as a user of the system and not a representative of my organization.

On a personal level/as a user only, I would definitely continue to use FluidSurveys.On a personal level/as a user only, I would definitely continue to use FluidSurveys.
Anonymous | TrustRadius Reviewer

Usability

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 8.0
Based on 1 answer
It fulfills our needs.
Anonymous | TrustRadius Reviewer

FluidSurveys (Discontinued)

FluidSurveys (Discontinued) 9.0
Based on 1 answer
I think the average person can very quickly pick up on the basics of the system: they would have no problems programming and launching a basic survey. Organizations may benefit from having people of different backgrounds getting their hands dirty in the system: at a minimum, both web programmers and opinion research advisors should be solicited for input or help.
Anonymous | TrustRadius Reviewer

Support Rating

Alchemer, formerly SurveyGizmo

Alchemer, formerly SurveyGizmo 6.0
Based on 1 answer
The current customer channels need to be broadened.
Anonymous | TrustRadius Reviewer

FluidSurveys (Discontinued)

No score
No answers yet
No answers on this topic

Alternatives Considered

Alchemer, formerly SurveyGizmo

Best alternative and value for the cost EASILY. AND it performs similar or more functions than that of Qualtrics. Survey Monkey is just terrible.
Anonymous | TrustRadius Reviewer

FluidSurveys (Discontinued)

Although I do not have much experience with Survey Monkey, the only two reasons why I choose FluidSurveys is that clients demand it (privacy and anonymity) and because managing multiple surveys at a time is easier.As for ODK Collect, I think it is a valuable alternative to FluidSurveys if you have time to learn the coding (not very complicated). ODK is a little less user friendly and you cannot address small details as you can with FluidSurveys (e.g.: formatting).
Anonymous | TrustRadius Reviewer

Return on Investment

Alchemer, formerly SurveyGizmo

  • SG has allowed us to provide a real-time and convenient tool for our partners to send data to us.
  • SG has a lot of powerful features that, to us, are more than a survey tool. We found it helpful in many scenarios, providing interesting quizzes, screening job applicants or screening if people are eligible for our programs. It actually provides some automation in those processes.
  • You can use the URL variable to track our outreach results and help determine which outreach method works better so we can make adjustment accordingly.
Emily Sullivan | TrustRadius Reviewer

FluidSurveys (Discontinued)

  • Confidentiality of data is a big concern for our company, and we feel more secure working with a Canadian company. Our clients feel more secure, too.
Anonymous | TrustRadius Reviewer

Pricing Details

Alchemer, formerly SurveyGizmo

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Alchemer, formerly SurveyGizmo Editions & Modules

Edition
Collaborator$491
Professional$1491
Full Access$2491
Enterprise and BusinessContact for quote
  1. per month
Additional Pricing Details

FluidSurveys (Discontinued)

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FluidSurveys (Discontinued) Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Alchemer, formerly SurveyGizmo
8.0
FluidSurveys (Discontinued)
8.7

Likelihood to Renew

Alchemer, formerly SurveyGizmo
FluidSurveys (Discontinued)
9.0

Usability

Alchemer, formerly SurveyGizmo
8.0
FluidSurveys (Discontinued)
9.0

Support Rating

Alchemer, formerly SurveyGizmo
6.0
FluidSurveys (Discontinued)

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