Intertek Alchemy vs. DigitalChalk, by Sciolytix vs. eFront Learning

It makes safety training so much easier for our employees and keeps them involved with the questions throughout the training.

Incentivized

Digital Chalk is perfect for organizations who are looking for an easy to use Learning Management System and don't need all the bells, whistles, and bulk of the LMS giants, like Cornerstone or SuccessFactors. Digital Chalk doesn't require an administrative specialist to learn a whole new language and environment with endless options and settings. It's very easy to use for both learners and administrators, and yet at the same time provides the exact functions you need.

Incentivized

You must have an IT staff with knowledge of PHP in order to install and maintain the system. This is not a plug and play solution by any means. If you have that staff, this is the greatest thing since sliced bread. It's a very robust system. Once we solved initial bugs caused by our own errors during installation, the support desk requests have dropped to almost zero, with nearly 2,000 users online every day. That's a good, solid program.

Incentivized

• Easy to create custom content
• Great library of content
• Supervisor sign off on competencies

Incentivized

• While I used the platform, it improved its integrations with PowerPoint, making it easy to convert slides to the DigitalChalk format.
• The editing layers for audio underneath the slides is very user-friendly and easy to use.
• While we didn't use the quiz randomization, I liked how there was a structure built to it so that those who had more robust usage situations than ours would be able to improve engagement and assess learning at a higher level.

Incentivized

• courses management
• quizes management
• variety of addons

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• Easier way to create your own trainings.

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• The administration of Digital Chalk is very easy. The function I think may be missing is an easy way to add revisions and assign them to the students who need them. For example, when you update a piece of a course it would have an indication that it is version xxx and would ask who would like to assign it to - everyone who has taken it before or just new students.
• It would nice to have the system recognize when a student has already completed an element of a course that may be used in another course. For example, if video A is part of courses 1 and 2, and the student already watched it in course 1, it would ask the administrator if they should get automated credit for it in course 2, as well.

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• Merging this software may be difficult and cumbersome at times
• Reporting features can be worked on for better and easier usability
• Not very easy to organize files/folders in the system

Incentivized

I'm not sure what else is out there that has the ability to do what our organization needs. We've come across things we didn't like about it, but due to costs of switching and possibly lack of other options, we'd probably renew with eFront. Also, we've invested a lot of time in the software and it seems to be satisfactory at this point.

Incentivized

For most situations, it is extremely easy to learn and use. There are ergonomic issues that seem a bit tedious, but overall, we are seeing a very high success rate with new registrants. They are learning the material and earning their certificates at a rapid pace. This is a good program once it is properly installed by a knowledgeable systems architect.

Incentivized

As I mentioned previously, Digital Chalk's customer support is excellent. I also got a reply back within an hour, and it was usually the same person. So, they were familiar with our needs and how we were using the system. Honestly, most of the time we had to contact their support, it was an issue on the user's side, not in the software. Yet, they still helped identify the issue and consulted on how to fix it.

Incentivized

Two disadvantages: 1. Many staffers who respond don't know how to solve the problem using the User Interface - they want to work from the back end, to which I have no access. 2. The support staff are in Europe and I am in California, so there is an overnight delay in getting a response.

Incentivized

I'm not the most technical person, so some of the training didn't make sense to me. It wasn't a complete training - it was more topical. The people working at EFront were happy to answer my questions later when I resorted to learning it by doing. This was very valuable to me.

Incentivized

It's important to have a robust course catalog before launching. Courses should be QC'ed to be sure there are no errors or other problems. Don't let engineers write quiz questions! Remember that well-formed quiz questions are not designed to trick or fool the user - they are used to reinforce learning through repetition of important concepts. The "grade" isn't as important as the assurance the information has stuck.

Incentivized

DigitalChalk gave the organization the hands-on ownership of content creation and delivery while meeting our usage case of hands-off course management on a daily basis and extending the reach of the course content and certificate to as many people as possible. It's easy to use, very cost-effective to implement, and the overall experience means that the course participants get what they need out of the course without a lot of effort on their part.

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Unfortunately I have not had the chance to try other products, however I would think eFront would stack up fairly well against competitors and it provides all the necessary tools to stay compliant and excel at having efficient KICs.

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• All trainings for the company are in one place.
• We can have managers sign off on completion of skills.

Incentivized

• DigtialChalk's ROI is positive - the cost model of low up-front costs to get started, then paying a small amount per course participant means that organizations implementing DigitalChalk as their platform get more than their money's worth from it. It returns profit quickly and on a consistent basis.
• The asynchronous nature of the platform, combined with the targeted usage situation of hands-off course delivery and management, means that resources to create, deliver, and maintain courses can be held with either one person (like an instructional designer) or even an outside contractor. This means that there's little impact to the fixed operating costs involved with hiring someone else to manage it.

Incentivized

• We decided not to continue the trial because it will be either very expensive or impossible to modify the system to our requirements

Incentivized