Alida CXM vs. Knexus Platform
Alida CXM vs. Knexus Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alida CXM | N/A | Alida CXM (formerly Vision Critical) is designed to enable users to listen to direct & indirect sources of customer feedback, perform automated actions on collected feedback and have complete visibility into key customer experience metrics so users can create exemplary customer experiences day after day. Alida CXM offers a holistic customer experience platform that brings in both operational and experiential data, integrates this data with the tools to collect, understand and action customer… | N/A | |
Knexus Platform | Enterprise companies (1,001+ employees) | Knexus is an AI decision making engine that delivers hyper-relevant content experiences to customers in owned digital channels plus colleagues in sales & account management, at scale & speed. It matches content (marketing, social & product) with customer data, delivering best content in real time to help customers make decisions. According to the vendor, Knexus increases conversion, loyalty and sales. Knexus works together with brands like AXA, BlackRock, BNY Mellon, GSK, Hilton Hotels, Office… | N/A |
Alida CXM | Knexus Platform | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alida CXM | Knexus Platform | |
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Top Pros | No answers on this topic | |
Top Cons |
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Alida CXM | Knexus Platform | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alida CXM | Knexus Platform | |
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Likelihood to Recommend | 5.0 (7 ratings) | - (0 ratings) |
Likelihood to Renew | 7.5 (6 ratings) | - (0 ratings) |
Usability | 3.0 (1 ratings) | - (0 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
Alida CXM | Knexus Platform | |
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Likelihood to Recommend | Alida | Knexus Group Limited No answers on this topic |
Pros | Alida | Knexus Group Limited No answers on this topic |
Cons | Alida | Knexus Group Limited No answers on this topic |
Likelihood to Renew | Alida | Knexus Group Limited No answers on this topic |
Usability | Alida | Knexus Group Limited No answers on this topic |
Support Rating | Alida | Knexus Group Limited No answers on this topic |
Alternatives Considered | Alida | Knexus Group Limited No answers on this topic |
Return on Investment | Alida | Knexus Group Limited No answers on this topic |
ScreenShots | Knexus Platform Screenshots |