TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Alight Worklife

    Score9 out of 10
    N/AAlight Global Payroll (formerly NGA Global Payroll) is a payroll management software solution. It is built specifically to help multinational companies maintain globally compliant payrolls.N/A

    Gusto

    Score8.9 out of 10
    N/AGusto offers payroll, benefits and compliance capabilities. Gusto is scaled for small to mid-sized businesses, and emphasizes an easy to use interface.

    $49

    per month

    SurePayroll By Paychex

    Score2.1 out of 10
    N/ASurePayroll offers an online payroll service that lets small business owners run payroll anywhere, anytime. The vendor automatically pays and files federal, state and local payroll taxes.

    $29

    per month

    Pricing
    Alight WorklifeGustoSurePayroll By Paychex
    Editions & Modules
    No answers on this topic
    Simple: A streamlined set of automatic payroll features and benefits integrations
    $49/month + $6/mo per person
    per month
    Plus: Comprehensive payroll, benefits, and HR tools for employers building a great place to work
    $80/month + $12/mo per person
    per month
    Premium: Scalable payroll and benefits, expert HR, and dedicated support for the complex needs of growing teams
    $180/month + $22/mo per person
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Alight WorklifeGustoSurePayroll By Paychex
    Free Trial
    NoYesYes
    Free/Freemium Version
    NoNoNo
    Premium Consulting/Integration Services
    NoYesNo
    Entry-level Setup FeeNo setup feeNo setup feeNo setup fee
    Additional DetailsGusto offers three pricing plans for payroll, benefits, and HR.
    More Pricing Information
    Community Pulse
    Alight WorklifeGustoSurePayroll By Paychex
    Considered Multiple Products
    Alight Solutions LLC
    No answer on this topic
    Gusto
    Chose Gusto
    It’s the easiest to use, visually.
    Incentivized
    Paychex Inc.
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    92%
    Would buy again
    563 Answers
    38%
    Would buy again
    6 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    464 Answers
    44%
    Delivers good value for the price
    7 Answers
    Happy with the feature set
    No answers on this topic
    95%
    Happy with the feature set
    576 Answers
    44%
    Happy with the feature set
    7 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    91%
    Lived up to sales and marketing promises
    316 Answers
    38%
    Lived up to sales and marketing promises
    6 Answers
    Implementation went as expected
    No answers on this topic
    94%
    Implementation went as expected
    376 Answers
    56%
    Implementation went as expected
    9 Answers
    Features
    Alight WorklifeGustoSurePayroll By Paychex
    Payroll Management
    Comparison of Payroll Management features of Alight Worklife and Gusto and SurePayroll By Paychex
    Feature
    Alight Worklife
    -
    Ratings
    Gusto
    9.1
    611 Ratings
    10% above category average
    SurePayroll By Paychex
    1.4
    16 Ratings
    142% below category average
    Pay calculation00 Ratings9.5587 Ratings2.516 Ratings
    Support for external payroll vendors00 Ratings8.58 Ratings1.012 Ratings
    Benefit plan administration00 Ratings8.7417 Ratings1.27 Ratings
    Direct deposit files00 Ratings9.7592 Ratings1.213 Ratings
    Salary revision and increment management00 Ratings9.0462 Ratings1.212 Ratings
    Reimbursement management00 Ratings9.0196 Ratings1.210 Ratings
    Off-cycle/On-Demand payment00 Ratings00 Ratings1.09 Ratings
    Best Alternatives
    Alight WorklifeGustoSurePayroll By Paychex
    Small Businesses
    Ease
    Score9.9 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Patriot Payroll
    Score8.6 out of 10
    Medium-sized Companies
    Employee Navigator
    Score8.7 out of 10
    APS
    Score5.7 out of 10
    APS
    Score5.7 out of 10
    Enterprises
    ADP Mobile Solutions
    Score8.4 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    ADP Streamline Payroll
    Score6.1 out of 10
    All AlternativesView all alternativesView all alternativesView all alternatives
    User Ratings
    Alight WorklifeGustoSurePayroll By Paychex
    Likelihood to Recommend
    9.0
    (1 ratings)
    9.1
    (633 ratings)
    1.0
    (27 ratings)
    Likelihood to Renew
    -
    (0 ratings)
    10.0
    (14 ratings)
    9.0
    (1 ratings)
    Usability
    -
    (0 ratings)
    9.4
    (457 ratings)
    1.0
    (3 ratings)
    Support Rating
    -
    (0 ratings)
    4.2
    (27 ratings)
    9.2
    (5 ratings)
    Implementation Rating
    -
    (0 ratings)
    9.1
    (3 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    -
    (0 ratings)
    -
    (0 ratings)
    10.0
    (1 ratings)
    Professional Services
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    -
    (0 ratings)
    9.0
    (1 ratings)
    User Testimonials
    Alight WorklifeGustoSurePayroll By Paychex
    Likelihood to Recommend
    Alight Solutions LLC
    I can recommend this platform to any of my colleagues and any organization due to its great performance from my experience. It has ensured that revenue management in our company takes place effectively. The platform ensures that each employee is awarded for excellent performance in their roles. Each employee is paid following the international set standards which increase motivation among our team members and increase production.
    Incentivized
    Read full review
    Gusto
    I think Gusto is well-suited for any business, big or small, to use for accounting purposes. It makes it easy to keep track of many things, such as pay stubs, benefits, paid time off, and much more. Where I could see it being less useful is maybe for enterprise businesses with way more employees.
    Incentivized
    Read full review
    Paychex Inc.
    We use SurePayroll to make monthly payrolls in our company, as well as to close the month and year with all the income and expenses and most importantly to make tax payments. The application is perfect for making payrolls when the personnel adapted for it is not in the head office, SurePayroll has an application for mobiles that allows to make these operations remotely. The application is perfect when you want to make immediate payments, at the time of loading the payroll to the system, it proceeds to automatically perform transactions for each employee entered without any error.
    Incentivized
    Read full review
    Pros
    Alight Solutions LLC
    • Harmonizing salary for all employees.
    • Awarding team members according to their roles.
    Incentivized
    Read full review
    Gusto
    • New employee/contractor onboarding - all the documents are stored and easily accessible (the same goes for off-boarding).
    • A one-click option for syncing hours worked with payroll.
    • The option to run payroll on auto-pilot.
    • Ensuring I'm tax compliant with the states we have employees in.
    • Always having digital records of payroll runs.
    Incentivized
    Read full review
    Paychex Inc.
    • Super easy interface - honestly running payroll couldn't be easier on their site.
    • Incredible customer service - VERY knowledgeable, professional and friendly. They will walk you through anything you need to do on the site and understand payroll, tax and benefit issues.
    • Tax filing and payments and year-end paperwork for 1099 contractors and W-2s. They make it so easy.
    Incentivized
    Read full review
    Cons
    Alight Solutions LLC
    • I have not identified any area that requires improvement in this tool.
    • All the features in this platform functions effectively.
    Incentivized
    Read full review
    Gusto
    • Digital compliance tools for remote teams
    • Gusto upsold us labor law posters, but I later found them available for free online. Since we’re a fully remote team, I had to manually download and distribute them digitally. It would be much more efficient if Gusto offered free, auto-distributed digital posters tailored to remote compliance.
    • Benefits setup is unintuitive for startups
    • While our rep was helpful, navigating the benefits system felt complex and not tailored to early-stage companies. More guided flows or simplified options for small, remote startups would be a big help.
    • Limited dashboard customization for remote workflows
    • As a fully online company, we’d benefit from dashboard options that highlight relevant tools for remote operations—like compliance tracking, digital communications, or onboarding checklists.
    Incentivized
    Read full review
    Paychex Inc.
    • My chief complaint is the software sometimes requires me to have a code sent to my phone before I can continue with some process. That in itself is fine. The problem is the check box that lets SurePayroll remember the computer doesn't actually do that. I select that check box every time, but the software doesn't remember me or my computer.
    • Fees have creeped higher every year over the last two or three years. I feel like I'm nitpicking here, though. What I spend for the service is reasonably priced for the amount of headaches it prevents.
    • I have a case where an employee is sometimes salaried and sometimes contract. There's not a way to handle that without terminating him when he needs to switch.
    Incentivized
    Read full review
    Likelihood to Renew
    Alight Solutions LLC
    No answers on this topic
    Gusto
    Unless they break it, I'm never leaving. It's just too easy. Gusto is also really affordable, and for what I pay, it's worth having the historical record within the system. I like that I can go back and pull up W2's for year's past. This sort of easy access reporting, has been helpful especially when getting reports for PPP loans.
    Read full review
    Paychex Inc.
    Very likely, easy to use, support system in place.
    Incentivized
    Read full review
    Usability
    Alight Solutions LLC
    No answers on this topic
    Gusto
    Gusto is pretty user-friendly, and the website is easy to navigate overall. They also offer good, responsive customer support and have helpful articles available when needed. So far, I have not had any major issues with the platform and am overall very happy with it.
    Incentivized
    Read full review
    Paychex Inc.
    It's a poor user interface. It feels like the interface is twenty years old. If you make a mistake with payroll in their terrible UI, and try to correct it 15 seconds later, they want to charge you $39 to correct your mistake. Overall, a very poor experience in terms of user interface.
    Read full review
    Support Rating
    Alight Solutions LLC
    No answers on this topic
    Gusto
    Gusto's customer service has really deteriorated lately and they seem to have really changed their focus. It used to be when you called you were routed to an individual who knew about payroll, benefits, reporting, etc. but now you get someone who seems to have not received the correct training. My last call about a dismissal payroll took me over an hour of my time and the person still could not help me and finally transferred me to someone else.
    Incentivized
    Read full review
    Paychex Inc.
    SurePayroll was great when we had questions or needed support, ie. if we messed up with a payroll, needed to submit tax documents or get documents. The ease of communication between us and the organization was great and they made it easy for users to call in with support requests.
    Incentivized
    Read full review
    Online Training
    Alight Solutions LLC
    No answers on this topic
    Gusto
    No answers on this topic
    Paychex Inc.
    They were awesome. They knew the system very well and could help me very much.
    Incentivized
    Read full review
    Implementation Rating
    Alight Solutions LLC
    No answers on this topic
    Gusto
    Reach out to support immediately if you are having trouble setting up Gusto. Rather than being confused and trying to figure it out yourself, it's much better to talk to someone who knows what they are doing. Save yourself time and frustration and reach out to support
    Incentivized
    Read full review
    Paychex Inc.
    No, I can't think of any.
    Incentivized
    Read full review
    Alternatives Considered
    Alight Solutions LLC
    Alight Global Payroll has great and powerful features that enable excellent calculation of salary for each employee with transparency. Sharing files across our team members and across departments is very fast and reliable with this product. It ensures that there is no late payment to our employees and pay slips are processed on time. Our investment in Alight Global Payroll has contributed to great achievements and created a conducive environment for teamwork.
    Incentivized
    Read full review
    Gusto
    While I never actually got to the point of trying out ADP, I had several conversations with an ADP representative, and it seemed that they would be able to provide the same (if not less) level of service for a significantly higher price
    Incentivized
    Read full review
    Paychex Inc.
    SurePayroll offers a comparable service at a better rate. They are better designed for small companies who need to save money any way they can. Their fees are more appropriate than ADP but the service offerings are just as good.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Alight Solutions LLC
    No answers on this topic
    Gusto
    No answers on this topic
    Paychex Inc.
    In retrospect, I wouldn't change anything.
    Incentivized
    Read full review
    Professional Services
    Alight Solutions LLC
    No answers on this topic
    Gusto
    No answers on this topic
    Paychex Inc.
    We were able to calculate different hourly numbers when we completed Certified Payroll for professional services.
    Incentivized
    Read full review
    Return on Investment
    Alight Solutions LLC
    • It has lead to positive ROI due to increased production from employees.
    • We have achieved our set goals on salary management across the entire organization.
    Incentivized
    Read full review
    Gusto
    • Time tracking + payroll calculations me 30-60 minutes every time I run payroll.
    • Integrated workers' comp, so I didn't have to find an outside carrier and get quotes—it's all taken care of in the same platform.
    • Improved employee experience with onboarding.
    Incentivized
    Read full review
    Paychex Inc.
    • SurePayroll helps us process payroll quickly and effortlessly 97% of the time.
    • On the rare occasion when there is an issue SurePayroll needs to address, it can take hours and hours of time over many months to get that issue resolved. Through the process, SurePayroll employees have always been professional and courteous in their communication.
    Incentivized
    Read full review
    ScreenShots

    Gusto Screenshots

    Screenshot of Gusto's automated payrollScreenshot of the time-off tracking interfaceScreenshot of the source of truth for HR data