What users are saying about
14 Ratings
4 Ratings
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Score 6.9 out of 100
14 Ratings
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Score 8.7 out of 100

Likelihood to Recommend

AllProWebTools

It works very well for my cooking business.
Trisha Thiel | TrustRadius Reviewer

Veeva CRM

Good for larger teams with a lot of activities and therefore a good justification for the investment. Great for 'as above' + the companies looking to integrate Veeva CRM with other Veeva offerings, such as Align, Inslight, Zinc/PromoMats etc. Not so great for smaller organisations or those with more slightly more restricting budgets.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

AllProWebTools
9.1
Veeva CRM
7.6
Customer data management / contact management
AllProWebTools
9.1
Veeva CRM
8.0
Workflow management
AllProWebTools
9.1
Veeva CRM
8.1
Quote & order management
AllProWebTools
9.1
Veeva CRM
6.1
Territory management
AllProWebTools
Veeva CRM
7.1
Opportunity management
AllProWebTools
Veeva CRM
8.0
Integration with email client (e.g., Outlook or Gmail)
AllProWebTools
Veeva CRM
7.6
Contract management
AllProWebTools
Veeva CRM
7.1
Interaction tracking
AllProWebTools
Veeva CRM
8.3
Channel / partner relationship management
AllProWebTools
Veeva CRM
8.0

Marketing Automation

AllProWebTools
9.1
Veeva CRM
7.1
Lead management
AllProWebTools
9.1
Veeva CRM
7.0
Email marketing
AllProWebTools
9.1
Veeva CRM
7.1

CRM Project Management

AllProWebTools
9.1
Veeva CRM
7.5
Task management
AllProWebTools
9.1
Veeva CRM
8.0
Billing and invoicing management
AllProWebTools
9.1
Veeva CRM
7.6
Reporting
AllProWebTools
Veeva CRM
6.9

Customization

AllProWebTools
9.1
Veeva CRM
7.4
Custom fields
AllProWebTools
9.1
Veeva CRM
7.2
Custom objects
AllProWebTools
Veeva CRM
7.2
Scripting environment
AllProWebTools
Veeva CRM
7.3
API for custom integration
AllProWebTools
Veeva CRM
7.9

Platform

AllProWebTools
4.5
Veeva CRM
9.2
Mobile access
AllProWebTools
4.5
Veeva CRM
9.2

Customer Service & Support

AllProWebTools
Veeva CRM
8.0
Case management
AllProWebTools
Veeva CRM
8.0
Call center management
AllProWebTools
Veeva CRM
8.0
Help desk management
AllProWebTools
Veeva CRM
8.0

CRM Reporting & Analytics

AllProWebTools
Veeva CRM
6.4
Forecasting
AllProWebTools
Veeva CRM
6.1
Pipeline visualization
AllProWebTools
Veeva CRM
7.7
Customizable reports
AllProWebTools
Veeva CRM
5.5

Security

AllProWebTools
Veeva CRM
9.0
Single sign-on capability
AllProWebTools
Veeva CRM
9.0
Role-based user permissions
AllProWebTools
Veeva CRM
9.0

Social CRM

AllProWebTools
Veeva CRM
8.5
Social data
AllProWebTools
Veeva CRM
8.0
Social engagement
AllProWebTools
Veeva CRM
9.0

Integrations with 3rd-party Software

AllProWebTools
Veeva CRM
9.0
Marketing automation
AllProWebTools
Veeva CRM
9.0

Pros

AllProWebTools

  • The CRM holds all of my contacts and it is already integrated with all of my other tools.
  • The Email Management system is already integrated with all of my other tools. This means that I do not have to download CSVs and upload them to a separate email program everytime I want to send out an email blast.
  • I can take payments in the same system that has my email marketing and CRM. This means that I can create tags and send different email campaigns depending on if I have received payment or not.
  • The website hosting means that I can use the same software to update my blog and gallery of food pictures.
  • I can sell tickets to my cooking classes from the same software that manages everything else that I do in my business.
  • I use the task manager that is built in to remind me of things I need to do. I really like that it is tied into my CRM so I can tag tasks to specific clients.
  • The built in timecard system allows me to "clock in" to whatever client that I am working on so that my time and hourly rate are automatically calculated for me. My invoices are sent automatically on the first of each month.
Trisha Thiel | TrustRadius Reviewer

Veeva CRM

  • Easily accessible with any devices such as ipads, iphones and desktop
  • Data mining - system provides insightful information to users which are targeted for each customer
  • Increases productivity of field staffs
Anonymous | TrustRadius Reviewer

Cons

AllProWebTools

  • QuickBooks Integration
  • More email templates
  • They do not have an app
Trisha Thiel | TrustRadius Reviewer

Veeva CRM

  • Configuration flexibility specific to Medical continues to be a challenge to differentiate from Commercial
  • Standardization of permissions and customization across teams
  • Pricing
Anonymous | TrustRadius Reviewer

Alternatives Considered

AllProWebTools

I used to use Microsoft Excel to organize my business - but it got pretty crazy pretty fast.
Trisha Thiel | TrustRadius Reviewer

Veeva CRM

As Veeva CRM is built on Salesforce' platform, both solutions have rather similar look, feel and offered set of functionalities. Veeva CRM is geared up specifically for the pharmaceutical industry - to my understanding, there is an agreement between the companies, preventing Salesforce.com from stepping into the pharma market. So if you are familiar with the Salesforce.com experience - from the solution to their implementation, training and support approaches - you can expect similar from Veeva (CRM).
Anonymous | TrustRadius Reviewer

Return on Investment

AllProWebTools

  • It just makes it easier for me to track what is going on in my business.
  • I like having everything in one place, instead of a bunch of different programs.
Trisha Thiel | TrustRadius Reviewer

Veeva CRM

  • The system has allowed our field staff to be more efficient
  • Target marketing based on the data analytics
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

AllProWebTools

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required
$195*

* per installation

AllProWebTools Editions & Modules

Edition
Base + Website Hosting$101
  1. per installation
Additional Pricing Details
Starting price of $10/month for unlimited user accounts. Provides website hosting, task manager, blogging, password manager, office chat, and the WorkFlow Timeline. Setup fee covers up to 10 hours of personal training and data import from other software programs.

Veeva CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Veeva CRM Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

AllProWebTools
9.1
Veeva CRM
8.1

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