Alterian Real-Time CX Platform vs. Piano Analytics
Alterian Real-Time CX Platform vs. Piano Analytics
Product | Rating | Most Used By | Product Summary | Starting Price |
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Alterian Real-Time CX Platform | N/A | Alterian Real-Time CX Platform (launched as "Chameleon" in 2017) is a customer journey orchestration management solution, oriented towards global audiences. Alterian tracks individual journey performance in real time and, with metrics, evaluates the success of KPI/goal performances from multiple journeys. SDL divested itself of the platform in late 2016, and the Alterian division re-emerged as a result of this as an independent company. | N/A | |
Piano Analytics | Mid-Size Companies (51-1,000 employees) | Piano Analytics, formerly AT Internet, provides digital analytics to help customers measure their audience, optimise their digital performance and create value. From data collection to exploration, activation, and the sharing of actionable insights, the Piano Analytics Suite is designed to provide reliable high-quality data to enhance decision-making company-wide. Adapted to e-commerce, media, finance/banking, and corporate websites & mobile apps, the vendor promises an easy-to-use solution… | $430 per server calls consumption |
Alterian Real-Time CX Platform | Piano Analytics | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | $430 per server calls consumption | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Alterian Real-Time CX Platform | Piano Analytics | |
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Top Pros | No answers on this topic |
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Top Cons | No answers on this topic |
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Alterian Real-Time CX Platform | Piano Analytics | |
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Small Businesses | Ortto Score 8.8 out of 10 | StatCounter Score 9.0 out of 10 |
Medium-sized Companies | Quadient Inspire Score 9.4 out of 10 | Siteimprove Score 8.8 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quantum Metric Score 8.5 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Alterian Real-Time CX Platform | Piano Analytics | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (120 ratings) |
Likelihood to Renew | - (0 ratings) | 8.0 (18 ratings) |
Usability | - (0 ratings) | 8.3 (8 ratings) |
Availability | - (0 ratings) | 9.5 (8 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.9 (98 ratings) |
In-Person Training | - (0 ratings) | 5.0 (1 ratings) |
Implementation Rating | - (0 ratings) | 8.0 (1 ratings) |
Configurability | - (0 ratings) | 9.0 (1 ratings) |
Product Scalability | - (0 ratings) | 8.0 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.0 (1 ratings) |
Vendor pre-sale | - (0 ratings) | 8.0 (1 ratings) |
Alterian Real-Time CX Platform | Piano Analytics | |
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Likelihood to Recommend | Alterian No answers on this topic | Piano Software |
Pros | Alterian No answers on this topic | Piano Software |
Cons | Alterian No answers on this topic | Piano Software |
Likelihood to Renew | Alterian No answers on this topic | Piano Software |
Usability | Alterian No answers on this topic | Piano Software |
Reliability and Availability | Alterian No answers on this topic | Piano Software |
Performance | Alterian No answers on this topic | Piano Software |
Support Rating | Alterian No answers on this topic | Piano Software |
In-Person Training | Alterian No answers on this topic | Piano Software |
Online Training | Alterian No answers on this topic | Piano Software |
Implementation Rating | Alterian No answers on this topic | Piano Software |
Alternatives Considered | Alterian No answers on this topic | Piano Software |
Scalability | Alterian No answers on this topic | Piano Software |
Return on Investment | Alterian No answers on this topic | Piano Software |
ScreenShots | Piano Analytics Screenshots |