ALTO Exchange vs. FreshBooks

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
ALTO Exchange
Score 10.0 out of 10
Enterprise companies (1,001+ employees)
ALTO Exchange is an invoicing solution that aims to reduce invoice processing costs by allowing your vendors to submit their invoices directly into your electronic invoicing system. According to the vendor, key benefits include: - Keep track of project costs with electronic invoicing. - Leverage dynamic discounting. - Allow suppliers to manage invoice disputes, convert POs to invoices, view real-time status of their invoice, at no charge to…N/A
FreshBooks
Score 6.3 out of 10
Small Businesses (1-50 employees)
FreshBooks is an accounting service for small businesses. The solution enables users to send and manage invoices, track billable time and collect online payments. The vendor’s value proposition this that their solution provides a straightforward service that simplifies the billing process.
$15
per month
Pricing
ALTO ExchangeFreshBooks
Editions & Modules
No answers on this topic
Lite
$15
per month
Plus
$30
per month
Premium
$55
per month
Select
Custom Pricing
Offerings
Pricing Offerings
ALTO ExchangeFreshBooks
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeRequiredNo setup fee
Additional Details
More Pricing Information
Features
ALTO ExchangeFreshBooks
Customization
Comparison of Customization features of Product A and Product B
ALTO Exchange
-
Ratings
FreshBooks
1.1
32 Ratings
145% below category average
API for custom integration00 Ratings1.127 Ratings
Plug-ins00 Ratings1.123 Ratings
Security
Comparison of Security features of Product A and Product B
ALTO Exchange
-
Ratings
FreshBooks
6.1
38 Ratings
26% below category average
Single sign-on capability00 Ratings10.01 Ratings
Role-based user permissions00 Ratings2.238 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
ALTO Exchange
-
Ratings
FreshBooks
4.5
52 Ratings
50% below category average
Dashboards00 Ratings4.552 Ratings
Standard reports00 Ratings4.250 Ratings
Custom reports00 Ratings4.82 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
ALTO Exchange
-
Ratings
FreshBooks
4.4
51 Ratings
49% below category average
Accounts payable00 Ratings1.136 Ratings
Accounts receivable00 Ratings2.050 Ratings
Cash management00 Ratings7.03 Ratings
Bank reconciliation00 Ratings7.02 Ratings
Expense management00 Ratings2.446 Ratings
Time tracking00 Ratings2.839 Ratings
Multi-currency support00 Ratings7.01 Ratings
Regulations compliance00 Ratings1.118 Ratings
Self-service portal00 Ratings9.13 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
ALTO Exchange
-
Ratings
FreshBooks
3.8
44 Ratings
62% below category average
Pricing00 Ratings1.934 Ratings
Order entry00 Ratings1.134 Ratings
Credit card processing00 Ratings2.136 Ratings
Cost of goods sold00 Ratings10.01 Ratings
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ALTO ExchangeFreshBooks
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Score 9.5 out of 10
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User Ratings
ALTO ExchangeFreshBooks
Likelihood to Recommend
8.2
(1 ratings)
1.4
(70 ratings)
Likelihood to Renew
-
(0 ratings)
7.6
(18 ratings)
Usability
-
(0 ratings)
4.8
(15 ratings)
Availability
-
(0 ratings)
10.0
(2 ratings)
Performance
-
(0 ratings)
8.0
(1 ratings)
Support Rating
-
(0 ratings)
4.5
(11 ratings)
Implementation Rating
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
ALTO ExchangeFreshBooks
Likelihood to Recommend
Innovation Centric Group
This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
Read full review
FreshBooks
FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills. It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
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Pros
Innovation Centric Group
  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
Read full review
FreshBooks
  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Read full review
Cons
Innovation Centric Group
  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
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FreshBooks
  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
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Likelihood to Renew
Innovation Centric Group
No answers on this topic
FreshBooks
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
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Usability
Innovation Centric Group
No answers on this topic
FreshBooks
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
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Reliability and Availability
Innovation Centric Group
No answers on this topic
FreshBooks
FreshBooks is easy to use and always works!
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Support Rating
Innovation Centric Group
No answers on this topic
FreshBooks
I think the support level for FreshBooks is on par with a 6 because the folks behind this application do a fairly good job at providing support for their customer base. I still don't think they are at an elite level when it comes to supporting but are getting there although too slow in my opinion.
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Implementation Rating
Innovation Centric Group
No answers on this topic
FreshBooks
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
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Alternatives Considered
Innovation Centric Group
N/A this was setup by my customer for us to use
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FreshBooks
We do not consider other options since our client wants the implementation of this platform in order to use it in the two countries where it has operations.

At the moment, full integration was not possible and we still share the information with a Mexican system to complete everything necessary.
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Return on Investment
Innovation Centric Group
  • Too early to tell just started using it
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FreshBooks
  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Read full review
ScreenShots

ALTO Exchange Screenshots

Screenshot of DashboardScreenshot of Add new invoiceScreenshot of TemplatesScreenshot of Select approved POs and convert them to invoicesScreenshot of To-do's list

FreshBooks Screenshots

Screenshot of DashboardScreenshot of Invoice OverviewScreenshot of Beautiful, Customizable InvoicesScreenshot of Invoice seamlessly across devicesScreenshot of ExpensesScreenshot of Time Tracking