What users are saying about
4 Ratings
154 Ratings
4 Ratings
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Score 9 out of 100
154 Ratings
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Score 8 out of 100

Likelihood to Recommend

ALTO Exchange

This is a good portal for accounting and even sales personel to use in their jobs if they are needing to access purchase orders from our customers
Anonymous | TrustRadius Reviewer

FreshBooks

FreshBooks is the perfect tool for businesses who have hundreds of clients and customers whom they invoice regularly. It removes the need to manually send invoices to clients and customers, by streamlining inputted information to create an automated invoicing system which keeps clients and customers up to date with their bills.It is also a great tool for managing expenses, especially for companies with different teams working on varying projects, ensuring these teams do not exceed the budget ceiling.
Sandra Ikegwuonu | TrustRadius Reviewer

Feature Rating Comparison

Customization

ALTO Exchange
FreshBooks
7.9
API for custom integration
ALTO Exchange
FreshBooks
7.4
Plug-ins
ALTO Exchange
FreshBooks
8.3

Security

ALTO Exchange
FreshBooks
9.1
Single sign-on capability
ALTO Exchange
FreshBooks
10.0
Role-based user permissions
ALTO Exchange
FreshBooks
8.1

Reporting & Analytics

ALTO Exchange
FreshBooks
6.5
Dashboards
ALTO Exchange
FreshBooks
7.4
Standard reports
ALTO Exchange
FreshBooks
7.4
Custom reports
ALTO Exchange
FreshBooks
4.8

General Ledger and Configurable Accounting

ALTO Exchange
FreshBooks
7.7
Accounts payable
ALTO Exchange
FreshBooks
8.6
Accounts receivable
ALTO Exchange
FreshBooks
8.2
Cash management
ALTO Exchange
FreshBooks
7.0
Bank reconciliation
ALTO Exchange
FreshBooks
7.0
Expense management
ALTO Exchange
FreshBooks
7.5
Time tracking
ALTO Exchange
FreshBooks
7.5
Multi-currency support
ALTO Exchange
FreshBooks
7.0
Regulations compliance
ALTO Exchange
FreshBooks
7.1
Self-service portal
ALTO Exchange
FreshBooks
9.1

Order Management

ALTO Exchange
FreshBooks
8.1
Pricing
ALTO Exchange
FreshBooks
7.5
Order entry
ALTO Exchange
FreshBooks
6.8
Credit card processing
ALTO Exchange
FreshBooks
8.2
Cost of goods sold
ALTO Exchange
FreshBooks
10.0

Pros

ALTO Exchange

  • Clean easy to navigate interface
  • Excellent and accurate customer service
  • Easy to get activated for both customer and vendor relations
Anonymous | TrustRadius Reviewer

FreshBooks

  • FreshBooks is pretty intuitive to use. I did have some questions when I first started using the system, but it wasn't a long learning curve.
  • FreshBooks provides more capability than other billing applications such as PaySimple or BlinkSale. FreshBooks does provide an easy invoicing function. It's easy to create invoices that can be sent via email or snail mail to one or more individuals (for example, the decision-maker and the accounting dept). Clients can pay online or send a check and then I note that the payment has been received. If paid by credit card, the system automatically marks the invoice paid. Your business accounts such as bank accounts can be linked to FreshBooks. Then, the system can automatically draw in expenses and will create simple P&L reports, overdue invoices, client history, etc. If you don't have inventory and complex payroll, etc. FreshBooks provides just the right level of capability to make financial tracking simple.
  • FreshBooks integrates with a number of credit card companies. I use Stripe, which has fees similar to Paypal, but much more reliable processing. I can accept all credit cards, including American Express, for a reasonable fee.
Kathleen Allardyce | TrustRadius Reviewer

Cons

ALTO Exchange

  • When submitting an invoice and error is generated the error is not too clear on how to fix the issue
  • Ability to scan or upload PDF invoice to customer
  • Email confirmation that invoice has been successfully submitted
Anonymous | TrustRadius Reviewer

FreshBooks

  • I can brand invoices with my business logo, but I might like to change colours of the invoices themselves to match the rest of my business documents. That isn't a major point at all, but it's something that I'd like to see.
  • Freshbooks doesn't remember the categories that similar expenses were previously assigned to. It would be nice if Freshbooks would suggest a category for an already saved vendor, to ensure the consistency of expense reporting.
  • The home page of a Freshbooks account has a great graph display of expenses and income, but it only shows the last 6 months. This is still very useful, but I'd like to be able to see this kind of graph for different periods of time.
Raylene Wall | TrustRadius Reviewer

Likelihood to Renew

ALTO Exchange

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 7.6
Based on 18 answers
At the current needs of our business, FreshBooks suits us perfectly - it allows online access by our accountant to the system for GST purposes, easy input of expenses and tracking of Profit and Loss statements. FreshBooks customer service is great as well - very understanding and accommodating.
Stan Zaslavsky ★ 3D Visuals for Projects | TrustRadius Reviewer

Usability

ALTO Exchange

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 7.6
Based on 9 answers
FreshBooks is very easy to use even for novices. If you're looking for an online accounting software that is full of features, has great aesthetics and is user-friendly, then this is definitely the software for you. I've been using it for several years now and despite being tempted to switch by other vendors, I like the feel of FreshBooks and it's mobile features.
LaToya M. Davidson-Perez | TrustRadius Reviewer

Reliability and Availability

ALTO Exchange

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 4 answers
FreshBooks is easy to use and always works!
Matt Franko | TrustRadius Reviewer

Support Rating

ALTO Exchange

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 9.0
Based on 9 answers
FreshBooks has great support team that helped during migration process. Post migration to FreshBooks, we never had to speak to the customer support team over the phone but they are always available via email with a quick turnaround time. I had a situation where the application was crashing when there was a huge amount of data and the support team helped resolve the issue in around four hours via email.
Anonymous | TrustRadius Reviewer

Implementation Rating

ALTO Exchange

No score
No answers yet
No answers on this topic

FreshBooks

FreshBooks 10.0
Based on 2 answers
I haven't changed my mind since my first evaluation. Freshbooks is still meeting my needs, easy to use, etc.
Kathleen Allardyce | TrustRadius Reviewer

Alternatives Considered

ALTO Exchange

N/A this was setup by my customer for us to use
Anonymous | TrustRadius Reviewer

FreshBooks

I looked at QuickBooks but they only had desktop products and I was interested in a hosted solution. Freshbooks has always been ahead of their competition in this area of mobile, on the go use cases where a modern platform can be used to stay up to date and accessible from anywhere. Today there are many more competitors but I have not bothered looked since Freshbooks seems to continue to invest in making their platform awesome and current as time passes.
Lou Gallo | TrustRadius Reviewer

Return on Investment

ALTO Exchange

  • Too early to tell just started using it
Anonymous | TrustRadius Reviewer

FreshBooks

  • Freshbooks saves me time compared to when I managed to invoice without an app.
  • Freshbooks make keeping my invoices organized which saves me time.
  • Freshbooks helps me to know who is late on payments. When I was doing this by hand, some invoices would get lost in the clutter and I would not find out I haven't been paid until much later.
Mike Calabro | TrustRadius Reviewer

Screenshots

Pricing Details

ALTO Exchange

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

ALTO Exchange Editions & Modules

Additional Pricing Details

FreshBooks

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FreshBooks Editions & Modules

Edition
Lite$4.501
Plus$7.501
Premium$151
SelectCustom Pricing
  1. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

ALTO Exchange
8.2
FreshBooks
7.4

Likelihood to Renew

ALTO Exchange
FreshBooks
7.6

Usability

ALTO Exchange
FreshBooks
7.6

Reliability and Availability

ALTO Exchange
FreshBooks
10.0

Performance

ALTO Exchange
FreshBooks
8.0

Support Rating

ALTO Exchange
FreshBooks
9.0

Implementation Rating

ALTO Exchange
FreshBooks
10.0

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