Amadeus Central Reservation System vs. Cvent Event Diagramming

Amadeus Reservation System is a travel resource used by travel agents and industry organizations worldwide to book flights, rental cars, cruises, hotels, and other travel experiences. It is user-friendly and provides accurate travel inventory data. Agents benefit from its free training and certification program, and the travel industry likes its efficiency, professional support, and broad offerings. Amadeus is a great travel resource, but its conventional approaches are outdated and burdensome to master.

It's the best software I've used. It allowed me to collaborate on a huge event with multiple stakeholders to ensure the main planner understood the venue and capacity issues. It's also allowed me to realize the scope of venue needs and abilities. Very helpful in visualizing a space

Incentivized

• Very easy to sell B2B through Amadeus Central Reservation System platform and you can reach Thousands of TA
• You are able to connect with a Travel agent easily without hassle thinking for the commission
• You are able to run your inventory and prices by connecting to the third-party provider Channel Manager
• Support team very effective and cooperative

• User-friendly. It's easy for us to train other team members/staff/volunteers to use the front-end system for registration and event check-in.
• Social Tables is great for creating custom room layouts and diagrams.
• Social tables is customizable. We're able to capture specific information for attendees, and can "tag" them when additional info is needed.

Incentivized

• Expensive subscriptions.
• It takes some effort to book a hotel or car.
• It loads slowly, and updates are rare.

• A development that would be useful would be the ability to reorder the diagrams to a custom order in one event so that when exported as one document, they are in an order that can be customized to flow well for the meeting planner.

Incentivized

The support was exceptional, and they remained an arm's reach away for when we ran into any questions after we began using the tool. Overall, we experienced phenomenal customer service. We also had more than one web-based call where their team would walk us through examples and answer any questions we had.

Amadeus Reservation System is a top-tier option for booking
travel. It makes sharing airport and baggage policies with passengers easier
and speeds up checking in and paying for flights. It is user- and
operator-friendly, comprehensive, straightforward, precise, and up-to-date with
technological and data developments. When compared to competing systems, it is
both user- and operator-friendly

It has similar tools that MeetingMatrix has, but the Collaboration, or allowing vendors access is the feature that I appreciate the most that Cvent Event Diagraming offers that MeetingMatrix did not have. It is also easier to save as a PDF to print and email a version to vendors as well

Incentivized

• Increase the overall hotel revenue as a new source for generating business
• Increase interactive with travel agent and offline sales
• Reduce time and efforts to connect to the Airline

• This program allows us to be nimble in our communication with our vendors and clients.
• This program has empowered my new staff members to solve problems discreetly and on their own, prior to bringing them to my attention. It is a key tool to our success.

Incentivized