Cvent Event Management

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Cvent Event Management	Score 8.7 out of 10	N/A	Cvent is a cloud-based enterprise event management company with nearly 4,000 employees and over 300,000 users worldwide. Cvent offers software solutions to event planners and marketers for online event registration, venue selection, event management and marketing, onsite solutions, email marketing, and attendee engagement. Cvent's suite of products automate and simplify the planning process to maximize the impact of events. Cvent provides hoteliers with an integrated platform, enabling…	N/A

Pricing

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Offerings

Pricing Offerings
Cvent Event Management
Free Trial
No
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Required

Additional Details

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More Pricing Information

Pricing Info

Community Pulse
	Cvent Event Management
Considered Both Products	Cvent Event Management CL Carlos Lalanda Client Services Manager Chose Cvent Event Management We are very established with them and they have things like managing registrations statuses, cancelled, denied, pending which makes a big difference and also the templates we have set up for how we build events Incentivized Helpful? Verified User Director Chose Cvent Event Management We have switched from Cvent to Swoogo Incentivized Helpful? Verified User Employee Chose Cvent Event Management We use them together. Cvent Salesforce application syncs up well, for the type of customer capture we want. Helpful? Verified User Administrator Chose Cvent Event Management Cvent offers a more user-friendly experience compared to other platforms. It is purely focused on event management, which means it has all the functionality we needed out of the box. It is especially well-suited for multi-session events and provides functionality that other … Incentivized Helpful? Verified User C-Level Executive Chose Cvent Event Management In my opinion, Cvent Event Management is incomparable and works much better. Incentivized Helpful? Ellen Valdez, CMP Event Manager Chose Cvent Event Management Honestly, Cvent Event Management's registration platform is superior. The logic, setup options are far better than what the companies above have to offer. The only downfall is that it is far more expensive, and sometimes isn't needed for the most basic of registration sites. Incentivized Helpful? JG Jaclyn Graff Events Support Specialist Chose Cvent Event Management Cvent Passkey and Cvent Event Management work hand in hand and are both great. Incentivized Helpful? Alisa Wells Event Manager Chose Cvent Event Management I think Cvent Event Management blows Blackthorn OUT of the water. Helpful? Verified User Manager Chose Cvent Event Management Some of the platforms we have used don't show up in the options available to select, but Cvent Event Management is definitely one of the most customizable and intuitive platforms we have used. They are also very consistent with their brand in the quality of the product they … Incentivized Helpful? Verified User Professional Chose Cvent Event Management It has been several years since our organization used DoubleDutch. However, the main reason we switched was because Cvent's package was more desirable in that it offered an online registration system, attendee engagement, feedback survey, and event marketing. Since working … Helpful? Verified User Manager Chose Cvent Event Management None, Cvent was the only one we really looked into for our onsite event management. We've tried ON24 and Hopin for our virtual event needs, but it's been nice to have one platform that can do it all and we can track attendee engagement across multiple events instead of having … Helpful? Rebecca Quinn, CMP Corporate Events Manager Chose Cvent Event Management It's the largest tool out there with complex integrations. Seems like a natural fit. Incentivized Helpful? Verified User Director Chose Cvent Event Management Eventbrite is not able to handle the complex registration forms that Cvent can. It does not collect as much information, cannot produce the save level of reports, and does not allow for multi-leveled and/or multiple registration types within one form. Being able to offer, and … Incentivized Helpful? Verified User Manager Chose Cvent Event Management Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more … Incentivized Helpful? Lori Wildman Senior Marketing Manager Chose Cvent Event Management No contest and not apples to apples. However, Cvent is much more expensive. I am aware of other solutions that seem to be making a splash, but I have yet to research them and compare them to Cvent. Cvent truly is the "Cadillac" of event management software. If budget is not an … Incentivized Helpful? Amanda Dee Customer Xperience Coordinator Chose Cvent Event Management Cvent is better suited for the larger scale events we manage. Incentivized Helpful? Verified User C-Level Executive Chose Cvent Event Management Cvent is a more modern and flexible interface Incentivized Helpful? Samantha Guerra Event and Adimistrative Coordinator Chose Cvent Event Management I have not used any Incentivized Helpful? MK Marjorie Knust Director Chose Cvent Event Management No extra fees are associated, unlike most other registration software. Incentivized Helpful? Verified User Administrative Assistant Chose Cvent Event Management Cvent Management is an easier platform to use to communicate with the clients. It also does not require the client to pay any fees to promote or set up their events. I feel like Cvent Management is more interactive when it comes to scheduling, planning and getting the word out … Incentivized Helpful? Verified User Administrator Chose Cvent Event Management Cvent Event Management offers a much more comprehensive solution with advanced, robust features. Helpful? JH Julia Hoyle Association Coordinator Chose Cvent Event Management The top reason I prefer Cvent Event Management over NetForum is the customer support. Our Account Manager and Customer Support Staff are in constant communication with us. They anticipate our needs and help us find the solutions. If we don't feel confident in a product, they … Helpful? Verified User Director Chose Cvent Event Management Cvent Event Management is easier to use and quicker. It doesn’t lag, and all the information is already in Cvent Event Management so you don’t need to enter all the data. Helpful? Carol Hinton Technology Director, Strategy and Enablement Chose Cvent Event Management These products emulate the Cvent Event Management product and offered reduced analytics and costs. However, they are lacking in integrations and expanded data analytics beyond basic information. Helpful?

Features

Cvent Event Management

Mobile Capabilities

Comparison of Mobile Capabilities features of Product A and Product B
	Cvent Event Management 7.4 66 Ratings 12% below category average
Responsive Design for Web Access	7.762 Ratings
Mobile Application	7.763 Ratings
Dashboard / Report / Visualization Interactivity on Mobile	6.959 Ratings

Online Meetings / Events

Comparison of Online Meetings / Events features of Product A and Product B
	Cvent Event Management 8.3 59 Ratings 1% below category average
Calendar integration	8.146 Ratings
Meeting initiation	8.141 Ratings
Integrates with social media	7.538 Ratings
Record meetings / events	8.333 Ratings
Slideshows	8.631 Ratings
Event registration	9.159 Ratings

Online Events Collaboration

Comparison of Online Events Collaboration features of Product A and Product B
	Cvent Event Management 8.0 52 Ratings 1% below category average
Live chat	8.643 Ratings
Audience polling	7.351 Ratings
Q&A	8.350 Ratings

Online Events Security

Comparison of Online Events Security features of Product A and Product B
	Cvent Event Management 8.4 61 Ratings 0% below category average
User authentication	8.558 Ratings
Participant roles & permissions	8.357 Ratings
Confidential attendee list	8.353 Ratings

Online Events Marketing

Comparison of Online Events Marketing features of Product A and Product B
	Cvent Event Management 8.5 69 Ratings 3% above category average
Branding options	7.964 Ratings
Integration to Marketing Automation	8.641 Ratings
Attendee list export	9.067 Ratings

Virtual Event

Comparison of Virtual Event features of Product A and Product B
	Cvent Event Management 8.3 72 Ratings 4% above category average
Registration, RSVP, and ticketing	8.564 Ratings
Email marketing	8.268 Ratings
Livestreaming	7.336 Ratings
Audience engagement	8.858 Ratings
Event recording	8.038 Ratings
Virtual booths	8.438 Ratings
Networking	8.645 Ratings
Event analytics	8.768 Ratings

Best Alternatives
	Cvent Event Management
Small Businesses	Whova Score 9.3 out of 10
Medium-sized Companies	Cvent Event Diagramming Score 9.4 out of 10
Enterprises	Cvent Event Diagramming Score 9.4 out of 10
All Alternatives	View all alternatives

User Ratings
	Cvent Event Management
Likelihood to Recommend	9.2 (315 ratings)
Likelihood to Renew	9.5 (35 ratings)
Usability	8.6 (61 ratings)
Availability	7.2 (4 ratings)
Performance	6.4 (4 ratings)
Support Rating	6.3 (76 ratings)
In-Person Training	6.4 (2 ratings)
Online Training	4.5 (3 ratings)
Implementation Rating	6.9 (15 ratings)
Configurability	7.3 (1 ratings)
Ease of integration	5.5 (3 ratings)
Product Scalability	7.4 (4 ratings)
Vendor post-sale	7.3 (3 ratings)
Vendor pre-sale	7.3 (3 ratings)

User Testimonials
	Cvent Event Management
Likelihood to Recommend	Cvent The system is great for registering for your event, including session add-ons, taxes, and more. It can manage different access and visibility to different sessions or prices based on the reg type. For smaller events, it is just too pricey and does not make sense to use. Incentivized Verified User Anonymous Read full review
Pros	Cvent Highly configurable, with a wide range of options for virtual, in-person, and hybrid events An optimal blend of functionality with ease of use, including a strong and well-communicated road map Pragmatic yet visionary incorporation of AI for enhancing event building, production, and attendee experience Robust and reliable, particularly given the complexity of the underlying architecture Incentivized Verified User Anonymous Read full review
Cons	Cvent Emails - you can't pre-schedule emails, and it's very complicated to target a specific group. Testing - You have to clear your cache in between testing, or go incognito mode. Makes for a very lengthy testing process. Wish you could just see live updates as you went! Gameifcation in the App - I have not had the best luck with this section of the app. It doesn't ALWAYS work. They have some improvements to be made on that front. Incentivized Ellen Valdez, CMP Event Manager Read full review
Likelihood to Renew	Cvent We are very pleased with the features that Cvent gives us. The ease of use and the immediate support when something does stump us. Cvent provides us with everything that we need to run a successful event. The only reason I did not Rate Cvent as a 10 is the cost Incentivized April Schneider Event manager Read full review
Usability	Cvent The Cvent Event Management is very user friendly and intuitive. It's easy to use. Initially it's a bit of a learning curve because it is such a robust system with so many features. Whoever is using it really needs to take time and dig into it to learn the platform because if you go through it only on a surface level you can miss a lot of key features that can be beneficial to use. Incentivized Verified User Anonymous Read full review
Reliability and Availability	Cvent Cvent does go down pretty frequently. And while it often doesn't impact day to day use usually, if it does go down at the wrong time, you may not be able to access very important event information when you need it. Usually outages do not last very long, but it could still be a very bad situation if this happens at the wrong moment Incentivized Verified User Anonymous Read full review
Performance	Cvent When pulling reports and it can sometimes lag a bit and that can be frustrating when you are trying to get things done on a timeline Incentivized Verified User Anonymous Read full review
Support Rating	Cvent The company offers 24/7 customer support, including phone, email, and chat support, to ensure that we can get help when we need it. Additionally, the platform has a comprehensive help center and knowledge base, including user guides, tutorials, and FAQs, which help us troubleshoot issues on our own. Cvent also provides training and support resources, including onboarding assistance, live training sessions, and webinars, which help us get the most out of the platform. Overall, Cvent appears to be committed to providing excellent customer support and resources to its users, which can help ensure a positive user experience and successful events. Incentivized Luciana Cis Event Web Builder Read full review
In-Person Training	Cvent Our on-site trainer was very knowledgeable in the product and gave us very important pointers on best practices and how to perform tasks in the simplest manner Incentivized Verified User Anonymous Read full review
Online Training	Cvent It was all self-driven and I had to do a lot of searching around in the community to get answers. Incentivized Stacey Jambura Program Implementation Read full review
Implementation Rating	Cvent It would have been nice during implementation if we had received more pointers on how to organize our parked report folders, libraries, etc. to avoid the mess we find ourselves in today. If we had known ahead of time the limitations we could have planned better. Incentivized Verified User Anonymous Read full review
Alternatives Considered	Cvent Cvent was the only events software that could meet our needs at a price that was palatable. We have been with Cvent for over a decade and I shop around every time we come up for contract renewal just to see what's out there. Cvent hands-down is able to handle so much more complex needs than anything else out there. The value for what you get is exceptional. Incentivized Verified User Anonymous Read full review
Scalability	Cvent We use Cvent for many different clients and events. It's very easy to customize the experience for the event that you need Incentivized Verified User Anonymous Read full review
Return on Investment	Cvent Positive ROI: See which registrants [participated] Positive ROI: See survey results from the feedback survey pushed at or after an event Positive: Helps us lessen time spent setting up an event, emailing, or capturing data for event staff-- which in turn means MORE events! Incentivized Hannah Humke Event Marketing Specialist Read full review
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