Item: Cvent Event Management
Rating: 10
Author: Verified User

Overall Satisfaction with Cvent Event Management

Use Cases and Deployment Scope

Cvent Event Management is our primary hybrid event platform. We run a large hybrid meeting annually with >100 livestreams and 200 total sessions. The Cvent Event Management app and Attendee Hub are indispensable tools for all attendees, both in-person and virtual. Because of our confidence in the platform and its tremendous functionality and configurability, we're utilizing it increasingly for smaller, mostly virtual, events throughout the year, as well.

Pros and Cons

Pros

Highly configurable, with a wide range of options for virtual, in-person, and hybrid events
An optimal blend of functionality with ease of use, including a strong and well-communicated road map
Pragmatic yet visionary incorporation of AI for enhancing event building, production, and attendee experience
Robust and reliable, particularly given the complexity of the underlying architecture

Cons

Growth emphasis seems slanted towards trade shows and events vendor integrations (less so on educational/attendee features)
Because of rapid incorporation of new functionality, documentation can lag behind the current platform
Complexity is growing, so the platform requires a significant investment of time and coordination to fully leverage

Return on Investment

Flexibility in configuration enables strong ROI by balancing costs with specific business needs
Pricing by attendee (instead of event) enables us to scale costs with event size, encouraging increased utilization for increased aggregate ROI

Usability

Highly usable, intuitive UI. Just shy of a perfect 10 because the pace of new functionality sometimes introduces new complexities that can take a cycle or two to refine. Overall, a pleasure to use with very low bug/error rates and rare missteps.

Key Insights

Do you think Cvent Event Management delivers good value for the price?

Yes

Are you happy with Cvent Event Management's feature set?

Yes

Did Cvent Event Management live up to sales and marketing promises?

Yes

Did implementation of Cvent Event Management go as expected?

Yes

Would you buy Cvent Event Management again?

Yes

Other Software Used

A2Z Events by Personify, FogBugz, Clowder, Govenda, BILL, New Relic

Likelihood to Recommend

The breadth of features is such that Cvent Event Management is a strong choice for events of significant scope and complexity, particularly in volume and diversity of programming. The learning curve may be on the steep side for customers with simpler needs, though Cvent Event Management is addressing this by providing more streamlining in their solution suite.

A visionary company with a powerful platform literally leading their space