Amadeus Central Reservation System vs. Revinate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amadeus Central Reservation System
Score 7.6 out of 10
N/A
Amadeus Central Reservation System is designed to allow users to optimize customer engagement, distribution and brand experience. It is presented by the vendor as a single, comprehensive database enables a real-time view of the entire business. With it the vendor further states users can innovate guest services, generate additional revenues and react to market dynamics quickly.N/A
Revinate
Score 7.0 out of 10
N/A
Revinate is a hotel reputation management tool, with email marketing tools, surveys for customer feedback (to drive reviews to Google and TripAdvisor), and a dashboard to monitor all online reviews and social media mentions.N/A
Pricing
Amadeus Central Reservation SystemRevinate
Editions & Modules
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Offerings
Pricing Offerings
Amadeus Central Reservation SystemRevinate
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Amadeus Central Reservation SystemRevinate
Top Pros
Top Cons
Best Alternatives
Amadeus Central Reservation SystemRevinate
Small Businesses

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Medium-sized Companies
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Enterprises
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
Cvent Event Diagramming
Cvent Event Diagramming
Score 9.4 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Amadeus Central Reservation SystemRevinate
Likelihood to Recommend
8.0
(2 ratings)
7.1
(3 ratings)
User Testimonials
Amadeus Central Reservation SystemRevinate
Likelihood to Recommend
Amadeus IT Group
Amadeus Reservation System is a travel resource used by travel agents and industry organizations worldwide to book flights, rental cars, cruises, hotels, and other travel experiences. It is user-friendly and provides accurate travel inventory data. Agents benefit from its free training and certification program, and the travel industry likes its efficiency, professional support, and broad offerings. Amadeus is a great travel resource, but its conventional approaches are outdated and burdensome to master.
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Revinate
Revinate is a great platform for smaller-sized hotels who do not need the advanced functionalities of a larger ESP like Salesforce Marketing Cloud. You do not need coding experience, but if you would like to custom-code your emails you can do so. The automation features leave room for improvement as does its reporting features
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Pros
Amadeus IT Group
  • Very easy to sell B2B through Amadeus Central Reservation System platform and you can reach Thousands of TA
  • You are able to connect with a Travel agent easily without hassle thinking for the commission
  • You are able to run your inventory and prices by connecting to the third-party provider Channel Manager
  • Support team very effective and cooperative
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Revinate
  • The audience segmentation is excellent. I use this the most since I create targeted, segmented campaigns.
  • Ease of use if you have experience with other email platforms.
  • Analytics reporting.
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Cons
Amadeus IT Group
  • Expensive subscriptions.
  • It takes some effort to book a hotel or car.
  • It loads slowly, and updates are rare.
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Revinate
  • Streamline how we answer reviews further. I feel like we should not have to log into Revinate and log into third party sites to answer reviews. Revinate would have partnerships with these third parties to streamline the review answering process.
  • I also don't like how Revinate will not give direct access to Wyndham franchise users. We have to log into a MyPortal account and then into Revinate using the MyPortal link. It would be more efficient to have direct access and capabilities.
  • Make your report creation area user-friendly. You don't offer much training or help assistance in learning to create reports.
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Alternatives Considered
Amadeus IT Group
Amadeus Reservation System is a top-tier option for booking
travel. It makes sharing airport and baggage policies with passengers easier
and speeds up checking in and paying for flights. It is user- and
operator-friendly, comprehensive, straightforward, precise, and up-to-date with
technological and data developments. When compared to competing systems, it is
both user- and operator-friendly
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Revinate
Revinate is perfect for our small-to-medium sized hotel clients who do not need a more advanced ESP. If you have a larger client that needs more advanced features, I would suggest using Salesforce. If you require more in-depth reporting and automation features for a small to mid sized client, Mailchimp is also a great choice. I do not recommend TravelClick for any clients.
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Return on Investment
Amadeus IT Group
  • Increase the overall hotel revenue as a new source for generating business
  • Increase interactive with travel agent and offline sales
  • Reduce time and efforts to connect to the Airline
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Revinate
  • Our ROI with Revinate has helped us take back some of our OTA revenue, and for the first time ever, our brand.com revenue outpaced our OTA revenue, due to our email campaigns. We are a small indie hotel and this is crucial for us.
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