Amadeus cytric Travel & Expense Management vs. Lola.com

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amadeus cytric Travel & Expense Management
Score 9.8 out of 10
N/A
Amadeus offers the cytric Travel & Expense Management application suite, supporting corporate travel management with booking and expense controls and management.N/A
Lola.com
Score 8.0 out of 10
N/A
Lola.com, from Lola Travel Company headquartered in Boston, is a travel management platform featuring employee travel points and other rewards, travel spend tracking and management, generate travel itineraries and receipts, and other features.
$250
per month
Pricing
Amadeus cytric Travel & Expense ManagementLola.com
Editions & Modules
No answers on this topic
All-In
$250
per month
Free
Free
Offerings
Pricing Offerings
Amadeus cytric Travel & Expense ManagementLola.com
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details——
More Pricing Information
Community Pulse
Amadeus cytric Travel & Expense ManagementLola.com
Top Pros

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Top Cons

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Amadeus cytric Travel & Expense ManagementLola.com
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User Ratings
Amadeus cytric Travel & Expense ManagementLola.com
Likelihood to Recommend
-
(0 ratings)
9.7
(14 ratings)
Likelihood to Renew
-
(0 ratings)
9.1
(1 ratings)
Usability
-
(0 ratings)
9.1
(1 ratings)
Support Rating
-
(0 ratings)
9.1
(10 ratings)
User Testimonials
Amadeus cytric Travel & Expense ManagementLola.com
Likelihood to Recommend
Amadeus IT Group
No answers on this topic
Lola Travel Company
We are currently in the process of planning our company wide retreat in which we need at least 69 people to book their flights. While with that many people traveling at once, I do suspect I'll get some questions and have to assist some folks however by using Lola.com, the time I would have spent prior will be cut drastically. And I'll be able to see who is taking what flight and obtain departure and arrival information without much interruption to anyone's day. Prior to Lola.com this task would have been something truly daunting, but not this time!
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Pros
Amadeus IT Group
No answers on this topic
Lola Travel Company
  • Provides corporate leadership with great insights into employee travel costs BEFORE they hit corporate credit cards, thereby facilitating better budgeting, planning, and cash flow management
  • Offers employees who travel a single interface for booking travel
  • Provides employees who are traveling with concierge level service when booking and while on the road
  • The platform's live chat is fantastic!
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Cons
Amadeus IT Group
No answers on this topic
Lola Travel Company
  • Room for existing features to grow and expand, especially on the administrative side
  • Visually-speaking, the overall layout and color scheme used within the site, specifically when it comes to placement and contrast of key text info, has led to some confusion at times
  • Need for more support of existing travel rewards accounts
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Likelihood to Renew
Amadeus IT Group
No answers on this topic
Lola Travel Company
This is just my guess as I'm not involved in the decision aside from providing feedback on using Lola. I think, from what I've heard, that everyone likes Lola and we'll renew the usage. I say this because we're an all-remote company and this greatly solves the logistics of booking flights for everyone.
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Usability
Amadeus IT Group
No answers on this topic
Lola Travel Company
Lola is simple and straight to the point in regards to usability. I didn't have to figure things out and felt that the interface was intuitive. I loved it.
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Support Rating
Amadeus IT Group
No answers on this topic
Lola Travel Company
Lola's customer support is fantastic. They have frequently contacted us when there are travel alerts, or anticipated flight cancellations to re-book us before it was too late. They are always helpful and pleasant and we have never had any issues.
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Alternatives Considered
Amadeus IT Group
No answers on this topic
Lola Travel Company
Lola.com is much easier to use in terms of UX. Very little Admin and/or user training is needed to get up and running with Lola.com -- which increases our ability to quickly scale the solution. However, I would say that Concur is able to do more inside the travel arena with the addition of expense tracking.
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Return on Investment
Amadeus IT Group
No answers on this topic
Lola Travel Company
  • They have made travel cheaper, so that is a direct reflection to our customers and to us.
  • Customer Service just makes the stress of travel on our employees not so bad. Knowing we have someone to stand behind us while we travel goes a long way
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