Amazon Drive (discontinued) vs. SmartVault

Amazon Cloud Drive is a fantastic backup solution for storing your digital files on the web, but if you want to manage, tweak, organize or otherwise maintain those files after they have reached the cloud, the experience immediately begins to suffer. This is especially noted when major competitor products like Microsoft and Dropbox offer similar services at similar prices, but offer far better interfaces for file management.

Incentivized

SmartVault sends out a cover letter with the tax returns that includes a link for them to download their tax returns, avoiding the insecurity of an email attachment. It does not include a statement retrieval feature but does work very nicely with a third-party app called FileThis. The majority of the users in the office have not been able to install the Outlook plug-in due to "a certificate error." In five years, SmartVault has not addressed this issue.

Incentivized

• Amazon Drive automatically detects photos and videos in specific folders (that you choose). It will add them to Drive without any action from me.
• There is a desktop app where you can access all of your files (in addition to web-based access).

Incentivized

• Easy navigation
• Email notifications
• Document previews

• Less storage than Google Drive, Google offers 15GB of free space - vs. Amazon's 5GB.
• Also, unlike with Google Drive, you can't back up your work with Amazon Drive ( I also use Google Drive, since I have a Gmail account).
• A lot more expensive than Google Drive, which is 1.99/month...but they are more in line with Dropbox pricing.

Incentivized

• They have cut back on support as have many SaaS companies recently.
• The documentation can sometimes be a little difficult to follow.

Incentivized

The system is very easy to use and it's use of apps for almost all devices and hardware makes it even easier to manage and store photos and documents. I highly recommend this as an easy to use solution for novices!

Incentivized

It is safe but has little added value.

Incentivized

Overall great software to use for file share, storage, and collaboration. Its security is great and the user management is spot on. The only thing that makes me dock it a point is that the device management as a subset of user management is kind of clunky. It hasn't been an issue yet, but it could compromise security in the future. Overall, would recommend

Incentivized

Reaching someone is more difficult than it should be. Also, they don't take possession of known issues always suggesting it is a local PC issue in initial conversations. That, of course, can be frustrating for the end-user.

Incentivized

Amazon Drive Cloud has the advantage of being backed by one of the companies that has had the highest growth in recent years: Amazon. That gives us security and has been the main reason for us to trust this product. We believe that the security systems of this company are good enough to be quiet while our files are stored on their servers

Incentivized

Sales team was responsive, price was good, functionality was acceptable

• It slowed us down at first since we went from purely agile to document based then agile.
• It is easy to use so even non-developers can access code snippets which they wouldn't know how to access on github.
• It has a lot of features we don't have a use for in our business.

Incentivized

• has made sharing documents with large numbers of clients easier
• has forced us into using their service, or spending time to find a better alternative, in my experience.
• Speaking personally the product has cost us several thousand dollars over predicted budget costs for a 3-year projection