SolarWinds Server & Application Monitor<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

217 Ratings

Amazon CloudWatch

44 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

SolarWinds Server & Application Monitor<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow'>Customer Verified: Read more.</a>

217 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 7.9 out of 101

Add comparison

Likelihood to Recommend

Amazon CloudWatch

It is well suited for organizations already using a number of Amazon services, as most of these will integrate very nicely with CloudWatch. If you have detailed log retention requirements, it's quite nice as well since they make it easy to configure retention and export data to S3. The tooling for metric filters and dashboards are very customizable and sufficient for general monitoring but the UX is not the most friendly. If your organization spends a lot of time on business intelligence and performance tracking, you may want to consider a more targeted 3rd-party service.
Brian Dentino profile photo

SolarWinds Server & Application Monitor

Perfect for Windows and Microsoft environments. It can monitor Linux as well. It will definitely help ID where a problem is occurring or might occur. SAM gives visibility into the health and behavior of servers and applications where simply looking at logs and CPU isn't enough to get a full picture. SolarWinds is great at trending data.
No photo available

Feature Rating Comparison

Application Performance Management

Amazon CloudWatch
SolarWinds Server & Application Monitor
7.4
Application monitoring
Amazon CloudWatch
SolarWinds Server & Application Monitor
8.8
Database monitoring
Amazon CloudWatch
SolarWinds Server & Application Monitor
7.4
Threshold alerts
Amazon CloudWatch
SolarWinds Server & Application Monitor
8.5
Predictive capabilities
Amazon CloudWatch
SolarWinds Server & Application Monitor
6.2
Application performance management console
Amazon CloudWatch
SolarWinds Server & Application Monitor
7.3
Collaboration tools
Amazon CloudWatch
SolarWinds Server & Application Monitor
5.5
Out-of-the box templates to monitor applications
Amazon CloudWatch
SolarWinds Server & Application Monitor
6.7
Application dependency mapping and thresholding
Amazon CloudWatch
SolarWinds Server & Application Monitor
7.1
Virtualization monitoring
Amazon CloudWatch
SolarWinds Server & Application Monitor
7.6
Server availability and performance monitoring
Amazon CloudWatch
SolarWinds Server & Application Monitor
8.9
Server usage monitoring and capacity forecasting
Amazon CloudWatch
SolarWinds Server & Application Monitor
7.7
IT Asset Discovery
Amazon CloudWatch
SolarWinds Server & Application Monitor
7.7

Pros

  • The ability to create dashboards off of metrics
  • Setting alarms when things go wrong so we get alerts
  • Its integrations with other AWS products.
No photo available
  • Easy to configure over other solutions. Works with the built in MS SQL Express. Easy to migrate to SQL standard if needed.
  • Easy out of the box reports. Most of what you want to know is there from the get-go. Sometimes you need a different angle and the report writer is your friend.
  • Alerting isn't confusing. Other products sometimes don't make sense when they send an alert out. SolarWinds SAM can tell you exactly what is up, down, warned, and you can link the alert message right to the node with the problem. Get email. Click. There. Simple.
No photo available

Cons

  • Unfortunately, the CloudWatch dashboard does not provide the ability to create histograms of discrete counts. This makes it difficult to, for instance, use CloudWatch to quickly identify specific IP addresses that have a high request volume in a certain period.
  • The UX for creating a custom metric from a CloudWatch log group is somewhat confusing. Every time I need to create a new metric I find myself fumbling around the interface for a few minutes while I try to remember how to do it.
  • The alerting options for CloudWatch are not as extensive as are available with some 3rd-party services.
Brian Dentino profile photo
  • While it is generally easy to get going with SAM and the Orion platform, getting into the weeds can be difficult and overwhelming.
  • SAM opens the door to monitoring and reporting on a verity of things. I think Orion is designed to leave things out so you buy more.
  • Fine tuning thresholds can be confusing. SolarWinds defaults on somethings that don't make sense in a real environment. But not all environments are the same. They could give you more guidance.
No photo available

Likelihood to Renew

No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor8.9
Based on 7 answers
Mainly because it can be pricy, but well worth the cost at renewal when pared with all of the other solar wind' modules. It does allow us to streamline the troubleshooting process.
Paul Cardelli, CISSP profile photo

Usability

No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor9.0
Based on 9 answers
SAM is very useful, the monitors provide relevant information. The lower rating was more to deficiencies in the Orion web platform than to SAM itself. It is very rigid and cumbersome to customize for a particular users role
Bret Brutlag profile photo

Support

No score
No answers yet
No answers on this topic
SolarWinds Server & Application Monitor9.9
Based on 8 answers
Support system is good and we get a response for every issues needed to be addressed
Edmund Tienzo profile photo

Alternatives Considered

Ultimately because we are in the AWS cloud we need a tool to report, alert, and hold our logs in AWS, and AWS cloudwatch has great integrations with all existing AWS products. There are some UX quirks and I wish the dashboarding tools could stack up against some of the competitors we have evaluated however we can never not use cloudwatch as long as we are in the AWS cloud.
No photo available
A major influence was the overall reputation of SolarWinds as a company. It was obvious that there was a continual roadmap for product improvement and growth. During the evaluation period support was friendly and professional. I had confidence in the information that the support engineer was passing on. Additionally the most significant influence was the whole stack in the suite in addition to Server & Application Monitor. A goal for picking a monitoring tool was to get as close as we could to a single pain of glass. There might have been some individual products that could have met the needs but nothing was hitting as many of the check boxes as Orion was, (NPM, Netflow, SAM, Virtualization, Patching).
Bret Brutlag profile photo

Return on Investment

  • Looking at logs is necessary for software development.
  • Cloudwatch provides what our users need to get the job done
  • It won't directly affect the bottom line but less time spent on support issues means less wasted money.
No photo available
  • When we talk about ROI it has already paid for itself. With the server hardware being monitored and the ability to predict usage and forecast resources system builds get pretty easy. We can pretty much mirror a physical or virtual server with the needed resources without waste.
  • Troubleshooting an application issue is stupid simple! It shows you what process or service is having the issue so you know where to start and what to look for. Sometimes it even tells you what is wrong and how to fix it!
  • With warning thresholds it's easy to predict a system having issues so as to not cause downtime. You have knowledge on what's having issues and can make the needed changes before a failure. (Given it's not a act of God) =)
David Gonzalez profile photo

Pricing Details

Amazon CloudWatch

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Amazon CloudWatch More Information

SolarWinds Server & Application Monitor

General
Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details
SAM pricing starts at $2,995.

SolarWinds Server & Application Monitor More Information