Amazon Route 53 is a Cloud Domain Name System (DNS) offered by Amazon AWS as a reliable way to route visitors to web applications and other site traffic to locations within a company's infrastructure, which can be configured to monitor the health and performance of traffic and endpoints in the network.
$0.40
Per Zone Per Month
Cisco Umbrella
Score 8.8 out of 10
N/A
Cisco now offers OpenDNS Umbrella Web Filtering. Cisco acquired OpenDNS in August 2015, and rebranded the product as Cisco Umbrella.
- Routing users to the closest or best-performing resources: Route 53 allows you to use geolocation and latency-based routing to route users to the resources that will give them the best performance. - Load balancing: Route 53 can be used to distribute incoming traffic across multiple resources, such as Amazon Elastic Compute Cloud (EC2) instances or Amazon Elastic Container Service (ECS) tasks, to improve the availability and scalability of your application. - Managing domain names: Route 53 can be used to register domain names and manage DNS records, making it a one-stop solution for managing your domain name and routing traffic to your resources. Scenarios where Route 53 is less appropriate include:Applications with very high query rates: Route 53 is designed to handle millions of queries per second, but if your application generates an extremely high query rate, you may need to use a specialized DNS service.Applications that require very low latency: Route 53 is designed to provide low-latency DNS service, but if your application requires ultra-low latency, you may need to use a specialized DNS service or a self-hosted DNS solution.Applications that require advanced security features: Route 53 provides basic security features such as DNSSEC, but if your application requires advanced security features such as DDoS protection, you may need to use a specialized DNS service.
So the well-suited product, it's actually in two areas. One I already touched base on earlier which is the ability to have a federal model where we have the flexibility to set high-level policies from a group perspective while giving the independence of the business unit to operate and model the system to meet their needs. The second one, which is very powerful, especially in the last few years, is the remote workers. I'm able to protect and extend that edge of my security to their endpoint regardless if they are a Cisco Live or if they are at a bar or on a train basically anywhere. So as a chemical company, we have a lot of OT or ICS industrial control systems, which are highly regulated and highly scrutinized and usually require a physical presence while Cisco umbrella is mostly a cloud native type of product. So it doesn't fit well in that environment, which is detached from the internet doing well.
Uptime - Route53 is highly performant and available. We have had only 3-4 instances in the last 12 years when we had any downtime or outages due to Route53.
Extensive API layer on Route53 that allows integration with external tools and SDK's (Boto, Terraform, etc)
Closely integrated with the other AWS services. Makes it easy to operate the infra.
During initial setup when you are using Route 53 or DNS systems for very first time, there are little number of documentation from AWS which is kinda of little tough. But, once you get hold of it, its a cake walk for everyone.
Health checks are kinda of little costly when Compared to other big players, but that doesn't affect much when you compare its uses.
Umbrella Virtual Appliances have been buggy in resolving local domain hosts.
Integration between other Cisco and Meraki products is complicated.
Reporting is not always accurate; for example, if you configure a Meraki access point to use an Umbrella Virtual Appliance, you lose device reporting. All reporting shows up under the AP's IP.
First off I never give anything a "10" unless it's perfect. LOL - I grade on the curve. I think OpenDNS/Umbrella is a very good product. I think that fact that Cisco absorbed them is one of the proofs of that. I have used the product back when it was free for companies our size. I have not always appreciated the cost - but in the post pandemic cyber chaos, I believe the cost benefit ratio is still very high. I have honestly not looked at other products because Umbrella continues to work to my satisfaction. I consider Umbrella to be one of the key layers in my cyber security strategy.
You need to know what DNS is; this is a tool built for developers who already know the technology and are just looking for a DNS management tool. The tool is very usable given that. If you're not familiar with DNS, Route53 isn't really for you and you won't find it to be very usable-- you'll need to go read the documentation, and that will start with learning what DNS is
Better features and easy to manage system with great customer support and overall usability is great as it works for hybrid environment with ease as it is having features for on prem users as wells as cloud users with great customer support and great team of trained engineers to support our opeartions.
Cisco Umbrella's availability was great, they got back to me in less than an hour to get my problem solved.
We needed to get our Meraki AP's hooked up to Cisco Umbrella to monitor that specific traffic and they got back to me promptly, they guided me and explained every question I had.
our experience with cisco products has always been awesome and same is the case with cisco umbrella .Under umbrella cisco provides flexible and scalable software solution to use across different dept and sites . These softwares are very user friendly ,pages load quickly as these applications are designed for minimum latency and reports are also provided quickely
Until today, I have never needed support to Route53 because the documentation is great. But, I have needed it for other services. And they're near perfect always. Except that they don't have Portuguese support yet and they're sometimes slow to answer (48 hours in non-critical ones, in two tickets). But usually, they're amazing!
We have not had a chance to use Cisco support frequently, but when we needed to troubleshoot some issues that we were having with the agent installation, the support was very responsive and the solution that they offered worked. The only reason I give it one less point is that the turnaround time for non-critical issues is very long.
Quite easy to understand training modules prepared by knowledgeable trainers. Training modules have included all the desired features of these softwares and the content delivery is very good from the respective module trainers and it explains in details the features and apart from that further training material support is also provided if needed.
At the time we were forced to move from Cloud Web Security to Cisco Umbrella, Cisco Umbrella was far from being a direct replacement. It was frustrating and difficult to migrate due to the lack of functionality. This has since been addressed, however we now have legacy rulesets that were built as bandaids that cannot be removed. Hopefully the migration to Secure Access will address this.
We purchased our domain names through Networksolutions.com and do rely on their DNS services for basic functionality (SPF hard reject records, etc.), since it was included at no cost; however, for our main domains, we utilize Route 53 because of AWS's high availability, reasonable cost, and capabilities to integrate with EC2 and other security certificate services to make hosting on AWS simple. We also front-end some of our sites with Cloudflare and while it's not as streamlined as using AWS natively, it does a good job.
Auto SIG Tunnels is a feature that helps in provisioning tunnels automatically using Cisco Umbrella APIs and so this is one win for choosing Cisco Umbrella over others. With Cisco SD-WAN viptela, the Cisco Umbrella stacks up well because its the same vendor so less complexities and interoperability issues.
Cisco umbrella provides fleaxible and scalable software solutions which are easy deploy across multiple departments and sites wherever needed and this softwares are very easy to use and provides the best interface along with cisco support for other devices apart from cisco infrastructure but still there is scope for improvement on the inclusion of latest features
Cisco Umbrella has been an excellent investment for us. The extra protection it provides in a very simple way has been well worth the costs.
Cisco Umbrella is very easy to setup and manage and can do most of the things we need with little daily interaction so we are free to work on other systems that need more attention.
Utilizing the Cisco Umbrella reporting features, we can determine what systems might need additional attention. If we see systems attempting certain types of access, we quickly know there is likely something on the device that probably needs removed.
Specific Cisco Umbrella reports can help us determine if we need to do user education and develop cyber habits.
