What users are saying about
29 Ratings
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Top Rated
82 Ratings
29 Ratings
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Score 8.9 out of 100

Cisco Umbrella

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Top Rated
82 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

Amazon Route 53

With Amazon Route 53, one can create and manage public DNS records. Using the easy to use and simple web interface it lets you get started in minutes. One can provide controlled access to the hosted zone by using the AWS IAM service. IAM can be used to control who in the team can create and make changes to your DNS records.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

Very easy to implement for guest users traffic management, not only from the content point of view but also on the security point of view. I would suggest to consider starting with the DNS protection layer first or consider Umbrella SIG solution if you have in mind to implement a complete DNS, HTTP and HTTPS traffic management solution.
Anonymous | TrustRadius Reviewer

Pros

Amazon Route 53

  • Route53's UI is quite simple and can be understood and manipulated within minutes of introduction.
  • Route53 is globally scalable and customizable, allowing you to set intuitive fail overs and routing based on latency, location, random, or set policies.
  • With AWS-hosted infrastructure, Route53 allows for a special set of alias records with extended privileges to simplify your DNS solution.
Dylan Cauwels | TrustRadius Reviewer

Cisco Umbrella

  • Filters content at the DNS level. Makes it a little harder for the sneaky ones to make it through.
  • Since this is at the DNS level, using their DNS servers (as a forwarder to your local DNS) it is extremely fast. Transparent.
  • Always being updated. Not dependent on "definitions" or algorithms - a site is either blacklisted or whitelisted.
  • Easy to implement, apply, maintain
Dan Reynolds | TrustRadius Reviewer

Cons

Amazon Route 53

  • Price, it is not expensive ... but you can find some cheaper and even free DNS solutions.
  • If you use non-AWS infrastructure, Route 53 doesn't have significant advantages on other services.
  • AWS Route 53 does not support forwarding or conditional forwarding options for domains used on an on-premise network.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

  • Keeping up to date on known malicious sites and blocking those is difficult for all vendors, but this could always be improved upon.
  • A more detailed descriptions of what is included the Security Categories would be useful. Generic descriptions are provided. For example, state lottery sites could be detailed in the description of the Gambling category.
Randy Zuehlke | TrustRadius Reviewer

Likelihood to Renew

Amazon Route 53

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 10.0
Based on 2 answers
It is a great product. It is easy to manage and is affordable. We are a Cisco shop, so it is easily integrated with our other security suite of products to include Threat Response and SecureX.
Randy Zuehlke | TrustRadius Reviewer

Usability

Amazon Route 53

Amazon Route 53 8.9
Based on 7 answers
Amazon Route 53 is designed well, with individual domains easily configurable, and with the current state available at a glance. The UI does have scaling issues, but they are at scales most companies will not encounter. The tooling surrounding Route 53 in AWS is very good and makes use of Route 53 for many features.
Matthew Lauber | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 9.1
Based on 3 answers
The product was easy to install and get running. To maintain the product is also a simple matter of maintaining lists of wanted and unwanted domains or URLs. The basic and advanced security features all do what they are intended to do with no known erroneous outcomes
Randy Zuehlke | TrustRadius Reviewer

Support Rating

Amazon Route 53

Amazon Route 53 8.5
Based on 9 answers
The product is simple enough that the docs and the UI stand on their own. Its one of the least confusing (/most intuitive) AWS products. As with all Amazon products, don't expect strong email or human support-- you're going to be using their documentation. If you need a human to guide you through the DNS process, you should consider a tool like CloudFlare or NameCheap; if you're a developer, Route53 is where you want to be.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

Cisco Umbrella 8.3
Based on 41 answers
The initial incident submission is handled by a "bot" which does not always give an appropriate response, which then in turn requires an escalation to a live person which generally can answer the issue or resolve the problem. Response time for the 2nd level escalation takes much longer and can possibly leave your company more vulnerable in the short time window. There are instances were you need a quick response and there is no way to get a quick answer.
Anonymous | TrustRadius Reviewer

Implementation Rating

Amazon Route 53

No score
No answers yet
No answers on this topic

Cisco Umbrella

Cisco Umbrella 9.0
Based on 1 answer
Overall, the implementation was smooth with little issues. Testing some of the advanced features and ensuring they did not impact our user population was the greatest challenge
Randy Zuehlke | TrustRadius Reviewer

Alternatives Considered

Amazon Route 53

GoDaddy is fine if you just want to have a domain and set up a few simple records. But if part of your business is transferring domains and constantly updating records for new websites, email changes, and security, then a registrar-based DNS service just won't cut it. Route 53 has the tools for an advanced user who wants more control to avoid pitfalls of transfer downtime.
Anonymous | TrustRadius Reviewer

Cisco Umbrella

We have briefly evaluated other providers, and there are some out there that do this, but we are satisfied with what we get from Umbrella. The customer support has been sufficient and we have been able to wrap our service offerings around the feature set and functionality of Umbrella.
Ian Hansen | TrustRadius Reviewer

Return on Investment

Amazon Route 53

  • Kept our domains running, no issues with downtime or affecting our end customers.
  • Enabled us to save time running static websites via routing a domain to an S3 Bucket.
  • With various time to live settings, we're able to make DNS changes and have them go live pretty quickly.
Kevin Van Heusen | TrustRadius Reviewer

Cisco Umbrella

  • Saved us lots of technician time dealing w/ Malware and virus issues, I don't think we've had a malware incident this year for example. This was the main reason we bought the product in the first place. We've renewed 2 times because we see the value.
  • Umbrella helped us reduce the risk of CryptoLocker variants infecting our clients.
Todd Swartzman | TrustRadius Reviewer

Pricing Details

Amazon Route 53

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Amazon Route 53 Editions & Modules

Edition
Standard$0.401
Queries$0.602
  1. Per Zone Per Month
  2. Per Million Queries
Additional Pricing Details

Cisco Umbrella

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Cisco Umbrella Editions & Modules

Additional Pricing Details

Add comparison