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Amazon S3 (Simple Storage Service) vs. Square 9 Softworks

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon S3

    Score8.9 out of 10
    N/AAmazon S3 is a cloud-based object storage service from Amazon Web Services. It's key features are storage management and monitoring, access management and security, data querying, and data transfer.N/A

    Square 9 Softworks

    Score9.3 out of 10
    N/AFor document-intensive companies looking to improve business efficiency, Square 9 Softworks develops solutions for process automation that aim to drive increased productivity across all business applications.

    $250

    per month 5 users

    Pricing
    Amazon S3Square 9 Softworks
    Editions & Modules
    No answers on this topic
    Square 9 Process Automation Essentials
    $50
    per month per user (5 User Minimum)
    Square 9 Digital Transformation Essentials
    $68
    per month per user (5 User Minimum)
    Square 9 Enterprise Essentials
    $75
    per month per user (10 User Minimum)
    Offerings
    Pricing Offerings
    Amazon S3Square 9 Softworks
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeRequired
    Additional DetailsOffered via a three-tier pricing model that allows customers to scale their solution up or down based on the changing needs of their organization. Pricing excludes professional services and implementation fees
    More Pricing Information
    Community Pulse
    Amazon S3Square 9 Softworks
    Considered Both Products
    Amazon AWS
    No answer on this topic
    Square 9 Softworks
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    40 Answers
    96%
    Would buy again
    68 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    39 Answers
    97%
    Delivers good value for the price
    63 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    40 Answers
    96%
    Happy with the feature set
    68 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    36 Answers
    100%
    Lived up to sales and marketing promises
    48 Answers
    Implementation went as expected
    97%
    Implementation went as expected
    38 Answers
    88%
    Implementation went as expected
    50 Answers
    Features
    Amazon S3Square 9 Softworks
    Data Center Backup
    Comparison of Data Center Backup features of Amazon S3 (Simple Storage Service) and Square 9 Softworks
    Feature
    Amazon S3 (Simple Storage Service)
    8.6
    11 Ratings
    0% above category average
    Square 9 Softworks
    -
    Ratings
    Universal recovery8.410 Ratings00 Ratings
    Instant recovery8.310 Ratings00 Ratings
    Recovery verification8.47 Ratings00 Ratings
    Business application protection8.57 Ratings00 Ratings
    Multiple backup destinations8.210 Ratings00 Ratings
    Incremental backup identification9.14 Ratings00 Ratings
    Backup to the cloud8.511 Ratings00 Ratings
    Deduplication and file compression9.05 Ratings00 Ratings
    Snapshots8.67 Ratings00 Ratings
    Flexible deployment9.011 Ratings00 Ratings
    Management dashboard7.610 Ratings00 Ratings
    Platform support8.510 Ratings00 Ratings
    Retention options9.17 Ratings00 Ratings
    Encryption9.58 Ratings00 Ratings
    Enterprise Backup
    Comparison of Enterprise Backup features of Amazon S3 (Simple Storage Service) and Square 9 Softworks
    Feature
    Amazon S3 (Simple Storage Service)
    8.5
    11 Ratings
    0% below category average
    Square 9 Softworks
    -
    Ratings
    Continuous data protection9.510 Ratings00 Ratings
    Replication8.410 Ratings00 Ratings
    Operational reporting and analytics7.811 Ratings00 Ratings
    Malware protection8.94 Ratings00 Ratings
    Multi-location capabilities8.511 Ratings00 Ratings
    Ransomware Recovery8.01 Ratings00 Ratings
    Best Alternatives
    Amazon S3Square 9 Softworks
    Small Businesses
    Acronis Cyber Protect
    Score8.7 out of 10
    M‑Files
    Score8.9 out of 10
    Medium-sized Companies
    Carbonite by OpenText
    Score7.1 out of 10
    Esker
    Score7.4 out of 10
    Enterprises
    Druva Security Cloud
    Score9.4 out of 10
    Tungsten Capture
    Score9.5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Amazon S3Square 9 Softworks
    Likelihood to Recommend
    8.7
    (77 ratings)
    9.3
    (75 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    4.9
    (7 ratings)
    Usability
    8.6
    (15 ratings)
    8.0
    (6 ratings)
    Availability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Performance
    -
    (0 ratings)
    7.3
    (2 ratings)
    Support Rating
    9.8
    (21 ratings)
    7.9
    (26 ratings)
    In-Person Training
    -
    (0 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    -
    (0 ratings)
    6.4
    (3 ratings)
    Configurability
    -
    (0 ratings)
    7.3
    (1 ratings)
    Ease of integration
    -
    (0 ratings)
    4.5
    (2 ratings)
    Product Scalability
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor post-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Amazon S3Square 9 Softworks
    Likelihood to Recommend
    Amazon AWS
    Amazon S3 is a great service to safely backup your data where redundancy is guaranteed and the cost is fair. We use Amazon S3 for data that we backup and hope we never need to access but in the case of a catastrophic or even small slip of the finger with the delete command we know our data and our client's data is safely backed up by Amazon S3. Transferring data into Amazon S3 is free but transferring data out has an associated, albeit low, cost per GB. This needs to be kept in mind if you plan on transferring out a lot of data frequently. There may be other cost effective options although Amazon S3 prices are really low per GB. Transferring 150TB would cost approximately $50 per month.
    Incentivized
    Read full review
    Square 9 Softworks
    Square 9 Softworks is really good for internal and external filing services. Square 9 Softworks is also an application that can be utilized for databases to store and extract data. If the volume of your filing isn’t heavy or on a day-to-day basis then I wouldn’t recommend Square 9 Softworks.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • Fantastic developer API, including AWS command line and library utilities.
    • Strong integration with the AWS ecosystem, especially with regards to access permissions.
    • It's astoundingly stable- you can trust it'll stay online and available for anywhere in the world.
    • Its static website hosting feature is a hidden gem-- it provides perhaps the cheapest, most stable, most high-performing static web hosting available in PaaS.
    Incentivized
    Read full review
    Square 9 Softworks
    • The software is very flexible, and the technicians were great at implementing our customizations for the PO project.
    • While indexing fields in Global Search, the Key Free tool works great.
    • Global Search is well-organized. It's easy to navigate and find your documents.
    • The process for completing your project was well done. Communicating with individuals at Square 9 who were responsible for different aspects of the project was easy.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • Web console can be very confusing and challenging to use, especially for new users
    • Bucket policies are very flexible, but the composability of the security rules can be very confusing to get right, often leading to security rules in use on buckets other than what you believe they are
    Incentivized
    Read full review
    Square 9 Softworks
    • GlobalSearch could use some enhancements in layout - THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalSearch could use external sharing of documents THIS IS FIXED WITH THE NEWEST VERSION OF GLOBALSEARCH 6.3 and their Sleek GUI GlobalSearch GO! - WELL DONE!
    • GlobalForms could have better formatting tools to enhance the fields and text formatting
    Incentivized
    Read full review
    Likelihood to Renew
    Amazon AWS
    Due to princing, availability and scalability.
    Incentivized
    Read full review
    Square 9 Softworks
    We absolutely can't imagine not continuing software maintenance as there are always new additions that improve the system not to mention the excellent tech support when issues are encountered. Response times for troubleshooting are very quick and usually, my issue is resolved in less than an hour after connecting with support.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    It is tricky to get it all set up correctly with policies and getting the IAM settings right. There is also a lot of lifecycle config you can do in terms of moving data to cold/glacier storage. It is also not to be confused with being a OneDrive or SharePoint replacement, they each have their own place in our environment, and S3 is used more by the IT team and accessed by our PHP applications. It is not necessarily used by an average everyday user for storing their pictures or documents, etc.
    Incentivized
    Read full review
    Square 9 Softworks
    The items I am searching for are easily found. They are found in at least 95% of the searches. The failure rate generally is related to another employees user error or a template error set up by our Square 9 team in house.
    Incentivized
    Read full review
    Reliability and Availability
    Amazon AWS
    No answers on this topic
    Square 9 Softworks
    Square-9 can get this product out to you in almost the same hour your order it. We got ours very fast.
    Read full review
    Performance
    Amazon AWS
    No answers on this topic
    Square 9 Softworks
    With the PDF projected viewer, the document retrieval-to-display can drag for a second more than some systems, and the capture workflow if you overload a server array can also drag, but those are the only two issues we've ever seen with this product, and they are not serious issues at all.
    Read full review
    Support Rating
    Amazon AWS
    AWS has always been quick to resolve any support ticket raised. S3 is no exception. We have only ever used it once to get a clarification regarding the costs involved when data is transferred between S3 and other AWS services or the public internet. We got a response from AWS support team within a day.
    Incentivized
    Read full review
    Square 9 Softworks
    We had one "production down" incident that took about a day to get help on. I think that's a bit too long. The support people seem confident but not that friendly. I feel like I'm bothering them when I get help, but they get the job done.
    Incentivized
    Read full review
    In-Person Training
    Amazon AWS
    No answers on this topic
    Square 9 Softworks
    It would have been higher, but the training is a bit muted for the lesser qualified office equipment vendors who signed up as partners to sell and support it. The more experienced ECM vendors and customer end-users will find the training very good, but a bit slow.
    Read full review
    Implementation Rating
    Amazon AWS
    No answers on this topic
    Square 9 Softworks
    I think the implementation could have gone a little smoother than it did. Now that I know how to use the software, I could do it myself. I feel that as an organization, we could have been a little better prepared. If the consultant was more aware of what we were looking for, they could have assisted in setting up some workflows for us as per the contract. But because we were not prepared, the initial implementation process was a little painful. That said, adding a document management system to ANY business kinda means everyone has to re-think the way they do their work which can be difficult for some staff.
    Incentivized
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    Alternatives Considered
    Amazon AWS
    Overall, we found that Amazon S3 provided a lot of backend features Google Cloud Storage (GCS) simply couldn't compare to. GCS was way more expensive and really did not live up to it. In terms of setup, Google Cloud Storage may have Amazon S3 beat, however, as it is more of a pseudo advanced version of Google Drive, that was not a hard feat for it to achieve. Overall, evaluating GCS, in comparison to S3, was an utter disappointment.
    Incentivized
    Read full review
    Square 9 Softworks
    We tried Etrieve before Square 9 and it never got off the ground. Our requirements were too complex and the platform could not accommodate them. Square 9 offered the flexibility and customization we needed from the start. Support worked with us to build workflows that actually fit our processes instead of forcing us into a rigid structure.
    Incentivized
    Read full review
    Scalability
    Amazon AWS
    No answers on this topic
    Square 9 Softworks
    The scale-ability is quite good actually, but you need competent sales/support folks providing it to you, so the scale is set right for the demands of your system use. Some resellers are not good at doing this, some are fantastic. If you are scaled correctly at first implementation, you'll be very happy with this system.
    Read full review
    Return on Investment
    Amazon AWS
    • It practically eliminated some real heavy storage servers from our premises and reduced maintenance cost.
    • The excellent durability and reliability make sure the return of money you invested in.
    • If the objects which are not active or stale, one needs to remove them. Those objects keep adding cost to each billing cycle. If you are handling a really big infrastructure, sometimes this creates quite a huge bill for preserving un-necessary objects/documents.
    Incentivized
    Read full review
    Square 9 Softworks
    • Reduction in human error through manual data entry process now being automated
    • Reduction in cost due to automation allowing the function to not require a full time employee
    • Reduction in time spent performing the previous manual tasks. Example: on our consolidated shipment days, it could take doc clerk 2-3 hours to prepare master document package. This has been reduced to 30 minutes or less (depending on size of shipment and time needed for OCR to complete)
    Incentivized
    Read full review
    ScreenShots

    Square 9 Softworks Screenshots

    Screenshot of GlobalSearch Go, which organizes documents based on extracted data.Screenshot of InquireAI, which offers AI-driven data extraction of invoice and receipt fields to eliminate the need for manual data entry.Screenshot of a contract. Contracts are a complex document format that can require contextual understanding to collect accurate data points.Screenshot of the invoice review process, where users can be notified by email when a pending approval is available.Screenshot of a fully indexed document. These can be released for secure access within GlobalSearch or sent to other repositories, including QuickBooks, Dynamics 35 Business Central, Citrix ShareFile, or Google Drive.Screenshot of Documents are stored in a secure, searchable archive.