Amazon Simple Email Service (SES) vs. Oracle Dyn Email

Amazon Simple Email Service comes with the bundle of Amazon Web Services (AWS) and it also offers a limited number of emails per month for free. One who has a technical background and wants to send custom emails with custom domains in a professional way can go with Amazon Simple Email Service. If you have no technical background or tech team, it might not be useful for you.

Incentivized

Oracle Dyn Email is well-suited for organizations that need to create, manage, and analyze bulk email campaigns from existing email templates. If your organization's business objectives are fulfilled by the out-of-the-box features of Oracle Dyn Email, then it is a perfect solution for you. On the other hand, if you think you will be needing more advanced features, I would suggest looking for another solution.

• As compare to other vendors that I have integrated response is very quick.
• You can verify both domain or email to send out the emails from.
• While setup you can easily configure it with your domain with few clicks like adding CNAME, DKIM records
• Easy to use with or without access key and secret key within aws servers. You can directly map permissions to servers to go without credentials using boto3.

Incentivized

• API Automation - Really simple API so that we could set up automation quickly. Our development team really appreciated that.
• Shared & Dedicated IPs - Depending upon sending volume there are benefits to both approaches and having that flexibility is nice.
• Post Send Intel - After the send, having detailed metrics is critical and this platform does that particularly well.

Incentivized

• While the service limits are one of the main points that keep the delivery metrics so reliable, it can be stressful to get a new implementation out the door quickly.
• If you're looking for a point-and-click style email delivery tool, this is not the right type of product for you. Amazon Simple Email Service is for a developer-centric approach to implementation into existing applications, processes, and services.

Incentivized

• I did have some difficulty diagnosing some of the issues I was having with one major ESP
• The user interface can be slow and is outdated

Incentivized

I think it is very likely we will continue to use Dyn

Incentivized

1. Very less cost. 2. Fastest in market. 3. Negligible downtime. 4. Easy to integrate with other systems. 5. Easy to setup with your domain and email.

Incentivized

We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.

Incentivized

Some questions or requests may go amiss. Keeping important stakeholders in copy of communication is something that is not guaranteed and there is no way to assure this at time of ticket creation.

Incentivized

I wasn't at the company during implementation

Incentivized

Mailchimp has a fixed monthly price, and with the number of emails that we sent, it's pretty expensive. Since our mailings are quite infrequent, using Mailchimp didn't make financial sense for us, even though Mailchimp is a more polished, packaged solution for email marketing. We evaluated other email delivery solutions as well and didn't find anything that matches Amazon SES on reliability and pricing.

Incentivized

While the UI is a little outdated, this system is FAR easier to set up and manage that some other services we have used. Also, our questions to the support team are answered quickly and fully within an hour of submitting a ticket. We have had other services where questions were answered 24 hours later AT THE EARLIEST. Not so with DYN.

Incentivized

• SES is still more cost effective than other email services like Mailgun.
• Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
• Not having to spend time worrying about SES reliability saves us frustration and money.

Incentivized

• Quick implementation of Oracle Dyn Email into our workflow allowed our email campaigns to get started within a week.
• From consistently analyzing the opening rates of emails, we have managed to perfect our email headers for maximum conversion.
• Manageability of all our campaigns has increased, saving all the teams across our entire organization considerable amounts of time and resources.