TrustRadius: an HG Insights company

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Amazon SES

    Score9.2 out of 10
    N/AAmazon Simple Email Service (Amazon SES) is an outbound-only email-sending service useful for marketing and transactional email, relying on the infrastructure of Amazon. Amazon SES provides the requisite statistics and built-in notifications for bounces, complaints, and deliveries for optimization of campaigns. Emails are sent via SMTP or the Amazon SES API. Amazon's pricing is per usage, presently at $.10 per thousand sends. The service is free for users of Amazon EC2 (up to 62,000 messages),…

    $0.10

    for emails after the first 1,000

    Pricing
    Amazon SES
    Editions & Modules
    Sending Emails from an Application Hosted in Amazon EC2
    $0.10 ($0.12)
    for every 1,000 emails after 62,000 (for each GB of storage)
    Sending Emails from Another Email Client or Software Package
    $0.10 ($0.12)
    for every 1,000 emails (for each GB of storage)
    Receiving Email
    $0.10
    for emails after the first 1,000
    Sending Emails from an Application Hosted in Amazon EC2
    Free
    for first 62,000 emails
    Receiving Email
    Free
    for the first 1,000 emails
    Offerings
    Pricing Offerings
    Amazon SES
    Free Trial
    No
    Free/Freemium Version
    No
    Premium Consulting/Integration Services
    No
    Entry-level Setup FeeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Amazon SES
    Considered Both Products
    Amazon AWS
    Chose Amazon SES
    They have fix cost and not pay per use model like Amazon Simple Email Service (SES) and moreover selecting best suited plan is also difficult as per our organisation use case.
    Incentivized
    Chose Amazon SES
    Amazon Simple Email Service (SES) is a product you know will be there long term, without changing hands or drastic changes in pricing or feature set.
    Incentivized
    Chose Amazon SES
    Amazon Simple Email Service is much better in terms of customization and has fair pricing.
    Incentivized
    Chose Amazon SES
    Mailchimp has a fixed monthly price, and with the number of emails that we sent, it's pretty expensive. Since our mailings are quite infrequent, using Mailchimp didn't make financial sense for us, even though Mailchimp is a more polished, packaged solution for email marketing. …
    Incentivized
    Chose Amazon SES
    We have not used any other alternatives.
    Incentivized
    Chose Amazon SES
    We have used a dozen services. They are almost all more expensive. Some force you to wait one week to approve/deny your account if they suspect that the email database is not legal. I have very important clients with legal databases that were rejected by other companies and …
    Incentivized
    Chose Amazon SES
    We really thought of using Mail Chimp, and have used it before in the past, but the advantage of Amazon Simple Email Service is that we were using AWS infrastructure for these web applications. We had the instances running in EC2, our database was an RDS and Logs Cloudwatch, so …
    Incentivized
    Chose Amazon SES
    Although I like the email template capability with these other services, and one of them is actually a customer, the simplicity, reliability, and cost effectiveness of SES keeps it at the top of the list.
    Not to mention, we use so many other services at AWS, the integration is …
    Incentivized
    Chose Amazon SES
    I haven't used others in this space.
    Incentivized
    Chose Amazon SES
    I'd recommend SendGrid and MailChimp to most smaller business that can't dedicate engineers solely to their email pipeline. The price/value ration is fair and the tools are fairly flexible for the intended use cases. It's often a good idea to start to start there and only pivot …
    Incentivized
    Chose Amazon SES
    The process of setting up Amazon was really easy and straightforward compared to Mandrill. And right now Mandrill is an add-on in MailChimp, so no longer a real alternative.
    Incentivized
    Chose Amazon SES
    I also use Sendgrid for sending all my transactional emails. It is more expensive than SES, but I feel it is more reliable with a better reputation than SES. I have also used Mailgun, but they are more expensive than SES and deliverability on a shared IP are as bad as SES.
    Incentivized
    Chose Amazon SES
    In terms of ease of use, Gmail is the best. But, SES is preferred because there is no rate limit and it is so inexpensive. If you want list management, image embed capability, and easy setup, SES is not for you. You need to be technically sound and have a thorough understanding …
    Incentivized
    Chose Amazon SES
    I've selected Amazon SES due to two factors. First of all, the price is really competitive. I haven't seen a better price and if you did, please send me an email. The second factor was that I do not need all those functions to track the subscriptions, sales, reports because I …
    Incentivized
    Chose Amazon SES
    SES is a much lower level technical tool than the other solutions we've used in the past with the exception of Mailgun. We've found SES to actually be much easier to use than Mailgun, although not as powerful. A good way to explain the difference between MailChimp, Constant …
    Incentivized
    Chose Amazon SES
    Amazon SES is bare-bones, insofar as it will not "help" you with the contents of your message. You cannot use variables in the e-mail, it will not automatically track whether or not the recipient opened the mail or not, it will not help with unsubscribe links, and it will not …
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    13 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    100%
    Happy with the feature set
    13 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    Best Alternatives
    Amazon SES
    Small Businesses
    Postmark
    Score7.7 out of 10
    Medium-sized Companies
    Postmark
    Score7.7 out of 10
    Enterprises
    No answers on this topic
    All AlternativesView all alternatives
    User Ratings
    Amazon SES
    Likelihood to Recommend
    8.5
    (23 ratings)
    Usability
    7.5
    (2 ratings)
    Support Rating
    8.3
    (8 ratings)
    User Testimonials
    Amazon SES
    Likelihood to Recommend
    Amazon AWS
    Amazon Simple Email Service comes with the bundle of Amazon Web Services (AWS) and it also offers a limited number of emails per month for free. One who has a technical background and wants to send custom emails with custom domains in a professional way can go with Amazon Simple Email Service. If you have no technical background or tech team, it might not be useful for you.
    Incentivized
    Read full review
    Pros
    Amazon AWS
    • As compare to other vendors that I have integrated response is very quick.
    • You can verify both domain or email to send out the emails from.
    • While setup you can easily configure it with your domain with few clicks like adding CNAME, DKIM records
    • Easy to use with or without access key and secret key within aws servers. You can directly map permissions to servers to go without credentials using boto3.
    Incentivized
    Read full review
    Cons
    Amazon AWS
    • While the service limits are one of the main points that keep the delivery metrics so reliable, it can be stressful to get a new implementation out the door quickly.
    • If you're looking for a point-and-click style email delivery tool, this is not the right type of product for you. Amazon Simple Email Service is for a developer-centric approach to implementation into existing applications, processes, and services.
    Incentivized
    Read full review
    Usability
    Amazon AWS
    1. Very less cost. 2. Fastest in market. 3. Negligible downtime. 4. Easy to integrate with other systems. 5. Easy to setup with your domain and email.
    Incentivized
    Read full review
    Support Rating
    Amazon AWS
    We did not have the need of contacting Amazon for support. The documentation they provide is of great quality. Examples are easy to follow. One thing to have into consideration is we didn't have the premium support for AWS, so I can't provide details on how good or bad this service is, but in general, the basic support I had was great.
    Incentivized
    Read full review
    Alternatives Considered
    Amazon AWS
    Mailchimp has a fixed monthly price, and with the number of emails that we sent, it's pretty expensive. Since our mailings are quite infrequent, using Mailchimp didn't make financial sense for us, even though Mailchimp is a more polished, packaged solution for email marketing. We evaluated other email delivery solutions as well and didn't find anything that matches Amazon SES on reliability and pricing.
    Incentivized
    Read full review
    Return on Investment
    Amazon AWS
    • SES is still more cost effective than other email services like Mailgun.
    • Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
    • Not having to spend time worrying about SES reliability saves us frustration and money.
    Incentivized
    Read full review
    ScreenShots