Once configured, SES is the reliable, cost-effective choice
Joe Hakooz | TrustRadius Reviewer
December 04, 2019

Once configured, SES is the reliable, cost-effective choice

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Amazon Simple Email Service

I use SES both internally and for customers. Internally it is used for our website contact forms and other internal applications.
We have used SES with several customers for the past 8 or so years.

SES solves one of the most common annoyances in programming. Email deliverability. With SES (configured correctly) we have no issues with spam filters.
  • SES is highly reliable. Haven't had any issues that I know of.
  • It is extremely cost effective. Most of the time we stay under the free tier which is nice!
  • Once set up, it's pretty much hands free. Haven't had to adjust old code... ever.
  • As with most AWS services, you're on your own unless you pay for support. So there is a learning curve, but nothing major.
  • Although things may have changed, I haven't seen any email templates. Again, that may have changed.
  • SES is still more cost effective than other email services like Mailgun.
  • Unless we have a high-traffic month, staying within the free tier is very nice for our bottom line.
  • Not having to spend time worrying about SES reliability saves us frustration and money.
Although I like the email template capability with these other services, and one of them is actually a customer, the simplicity, reliability, and cost effectiveness of SES keeps it at the top of the list.
Not to mention, we use so many other services at AWS, the integration is obviously very convenient.
I'm giving this a 5 because I've never had to use support for SES.

Do you think Amazon Simple Email Service delivers good value for the price?

Yes

Are you happy with Amazon Simple Email Service's feature set?

Yes

Did Amazon Simple Email Service live up to sales and marketing promises?

Yes

Did implementation of Amazon Simple Email Service go as expected?

Yes

Would you buy Amazon Simple Email Service again?

Yes

SES is great when you have an online form that needs to send email. It's bullet proof and can handle large loads.
I probably wouldn't use SES for a smaller temporary use case. There is configuration needed with SES and potential (tiny) costs.

Generally, I have one configuration that I use for most forms unless I expect high traffic. In that case I keep it separate.