Amazon Web Services vs. TaxJar

We are using RDS for the database services. With RDS, we don't have to manage much, as most of the DBA tasks are automated. For development purposes, we are using Kubernetes pods, which makes it easy to deploy applications and scale up as needed. AWS integration with in-house applications is seamless, making it easy to keep a data-sensitive application on-premises while still utilizing AWS services.

Incentivized

If you aren't a tax professional, this is a must. Trying to manually calculate which county/city/state sales tax is owed will break your brain. Actually, even if you were a tax professional, why would you want to manually do it when you could just have a tool like this to calculate it for you. I wish it was also affordable to have it file for you and there are some crunchy bits, but its pros definitely outweigh the cons.

Incentivized

• Starting an instance and accessing it for testing purpose, demo or production deployment its always easy.
• All the things which are available over AWS are pretty well managed and easy to use.
• You might find everything you required for an product and other development over AWS.
• Its suitable for both either an enterprise or an startup
• Various resources and documentation are available in case you struck somewhere.

Incentivized

• The CSV upload for clients that do not have or want to connect directly is very good. It allows us to get a lot of the information done quickly.
• The cost is very competitive.
• According to our clients, the integration is relatively easy.
• For the most part, the reports are accurate.

Incentivized

• The AWS Management Console can be overwhelming. so a better dashboard and organizing it would improve usability.
• The pricing models are complex. We need a more clear price calculators and cost management tools to manage our expenses better.
• Enhancements in cross service compatibility and easier third party integrations could streamline workflow.
• Simplifying model training in SageMaker and improving IAM for granular access control would make AWS more user friendly

Incentivized

• Continually increase its native integration features with BigCommerce, which recently just opened up more Checkout APIs and Sales Tax APIs.
• The Amazon integration is confusing only because Amazon (sometimes?) calculates and collects sales tax on your behalf. It's not clear what's best-- to let Amazon do it for you or for TaxJar to handle it.
• Onboarding could be a bit easier and guided.

Incentivized

I would gladly rely on AWS for any large-scale application deployment. For prototyping and small-scale applications, a more heavily managed environment on top of the 'bare metal' virtual infrastructure, such as Heroku or Elastic Bean Stalk, is probably a more productive approach in most cases

Amazon Web Services is a great tool when it comes to middle size organizations like us. It provides multiple tools and functionalities in low costs. The best feature we have to pay as we go. No financial burden on company for the unused instances. It also comes with greater level of security such as two level authorization such as multi factor authorization.

Availability is very good, with the exception of occasional spectacular outages.

AWS does not provide the raw performance that you can get by building your own custom infrastructure. However, it is often the case that the benefits of specialized, high-performance hardware do not necessarily outweigh the significant extra cost and risk. Performance as perceived by the user is very different from raw throughput.

The customer support of Amazon Web Services are quick in their responses. I appreciate its entire team, which works amazingly, and provides professional support. AWS is a great tool, indeed, to provide customers a suitable way to
immediately search for their compatible software's and also to guide them in a
good direction. Moreover, this product is a good suggestion for every type of
company because of its affordability and ease of use.

Incentivized

We had a few questions about integrations & onboarding, and support answered quickly and in-depth. They understood our questions - which were a bit technical in nature - and were able to provide an explanation in a timely and specific manner that allowed us to get the system up and running quickly.

Incentivized

The API's were very well documented and was Janova's main point of entry into the services.

In my personal experience, AWS is superior to both GCP and Azure in the majority of usable applications. GCP suffers from the near total misunderstanding of how support system is even supposed to work, and while _some_ services are pretty nifty and well-polished, some are mindbogglingly designed black boxes with self-conflicting documentation. Some of it comes from having legacy systems, sure, but AWS somehow manages, even having a rather big lead start. Azure, from my limited experience, is limited to people somehow coerced into its usage by external constraints. That being said, IF you can design and implement something there, it will probably run fine.

Incentivized

TaxJar is less expensive, simpler to integrate and their billing is straightforward so that you don't have to worry about huge surprises at the end of a month or quarter. They spend a lot less time on sales/marketing but their support is excellent and overall we have had a much better experience with TaxJar.

Incentivized

• Provisioning resources like large database instances is really quick. We can easily scale our instances up or down as per need.
• Storing files in S3 instead of onprem NAS drives is much more economical, especially for the files stored in glacier deep archive for compliance purposes.
• Backup snapshots of EBS volumes and RDS instances may increase the cost of cloud if not cleaned up properly.

Incentivized

• With regards to ROI, it definitely saves time. And time, as they say, is money. It may be hard to put a particular dollar sign on this, but it definitely has provided a positive return.
• It keeps me aware of where I have sales tax nexus that I might not know about otherwise. This is important. Even if I have to check it manually, at least I am made aware of where I need to file.
• It allows me to track how much in sales tax we've paid year over year, which is a good indication of how our sales are doing.

Incentivized