Amazon WorkDocs vs. Alfresco vs. Tungsten Capture

Easy integration with the external APIs Workflows can be invoked via REST call Wonderful swagger documentation for process REST APIs REST, MULE, CAMEL, Google Drive, and Box features are available with Alfresco Process Services The micro-service version deployment should be well documented and needs improvement

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Kofax [Capture] meets our needs and for the most part is easy to use and setup. Configuration could be a little bit easier. The scripting language is a double edge sword if you will. It gives you nearly unlimited possibilities to script what you need, but the downside is you have to script it. Does a good job at batching and scanning documents. The tool integrates well into our workflow which makes our business partners happy and in turn provides for happy customers.

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• Basic workflows are easy enough for casual users to set up and utilize.
• Cloud sync capability provides a great way to share documents with third parties and to use as a backup system for critical documents.
• Alfresco mobile app makes it easy for those on the road to access, approve and share documents.
• Folder rules are easy to set up and make assignment of metadata easier to automate.

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• The VRS application included with Kofax Capture is the best image pre-processing platform available on the market today. It can handle a wide array of common document problems such as skew, flipping, wrinkles, lines, and dots.
• The platform is incredibly scriptable and can be customized to handle all sorts of unusual document contents to allow information to be extracted that many other platforms just struggle on. Table extraction, line item matching, and smart extraction are all strong points with this platform.
• Through the use of SBL and .NET the platform can be expanded and scaled quite easily to allow for the software to be integrated into existing business processes and platforms with ease.

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• Alfresco Process Services and Alfresco Application Development Framework integration makes for best functionality/application of ECM.
• Use case alignment - Marketing content and documentation of specific business requirements and user stories being available as reference material/documentation.
• Integration with multiple silos for content.

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• We struggled with configuring Kofax with AP Automation. We used to receive vouchers in different formats by different companies, by different departments. The people from different departments used to scan those vouchers through regular scanners to a central location, which ended up as image pdfs. We fed these image pdfs through Kofax Capture for character recognition, which was painful as the accuracy of recognition was 50 to 60%.
• Having a connectors with a workflow tool would be helpful where people can validate and approve the output.
• More samples and documentation related to use of API in .NET applications would be a good improvement, that would help users to adapt the product easily into their organization.

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As per the current market and the line of products that are available for content and document management system, Alfresco is a very good option compared to other systems in terms of features and cost. Plus the community support is great. Also since the product is open source, it can be extended or understood in a better way.

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Cost of Kofax is high, however the cost to benefit scenarios always pay off.

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The UI is very intuitive, most of our users figure out how to use the platform by themselves, so there's not much training needed.

You can upload files by using the web drag and drop, WebDAV, FTP, and more.

Most of the platform already works as-is so you can just deploy it using Docker and it's mostly ready to go.

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It's good.

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I am not big fan of Alfresco Content Services' support; it works on its own speed and sometimes it becomes challenging to achieve business needs. However, I appreciate regular delivery of security patches and updates

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Haven't really used their support yet

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Process was relatively smooth and overall, downtime minimal. MSI was very responsive to our needs and made the transition easier than it otherwise might have been.

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All software has some pros and some cons. Alfresco has some good pluses, and suits our environment very well. It fit perfectly in the place that we are working on. That is why we decided to go with this software. Overall, the kind of content management that needs to be done in an organization is what would determine which software to use.

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Kofax Capture is much costlier with compared to other competitive applications but is also provides many more features than other applications.

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• Instant document lookup - No paper files to mail which saves in all areas of postage, truck delivery, physical storage warehouse space, printing, etc
• No longer losing important documents - Previously with paper files things would go missing and those could be costly reports/assessments.
• Ability to secure documents and provide access to only those who should be allowed to see that content

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• We were able to decrease personnel expenditures as there was not a need for individuals to index documents prior to incorporating them into the record.

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