Amicus Attorney vs Clio

Amicus Attorney

Amicus Attorney can probably be deployed very well in a law office that has a manager specifically dedicated to making it run smoothly, and who can keep track of the contacts, etc. In our firm, no one can spend the time to do this, so the information stored by Amicus gets a little disorganized, which has the effect of slowing us down

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Matthew Guerra

Associate Attorney

Law Office of John J. Randall, IVLaw Practice, 1-10 employees

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Clio

Clio is perfect for solo practitioners and small firms. I handle a small number of complex cases, and it takes care of timekeeping and invoicing. I think it would be outstanding in a high-volume practice (criminal law, Social Security, personal injury, WHA practices).

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Brad Pearce

Member

Pearce Law PLLCLaw Practice, 1-10 employees

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Pros

Very efficient calendaring with sync to Outlook calendar (option of Exchange or Outlook level synchronization).
Case management including contacts, emails, documents, etc. to keep everything in one consolidated place.
Document automation including Word merging or HotDocs (third party). Take case data including custom pages and fields and instantly create documents based on templates with ease.

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Derek Schroeder

Service Manager

Accellis Technology GroupInformation Technology and Services, 11-50 employees

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Clio allows me to drag and drop documents from emails without having to upload and save.
Clio allows for extensive organization of all the different material associated with a litigated file.
Clio has a massive space to store our documents. We have never experienced slowness, or a down day, or missing docs.

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Stephanie Saxton

Senior Defense Litigation Specialist

Arbonne International (Independent Consultant)Legal Services, 1001-5000 employees

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Cons

Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.

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Derek Schroeder

Service Manager

Accellis Technology GroupInformation Technology and Services, 11-50 employees

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Reporting features. Although Clio has made several recent adjustments, and additions --- the ability to pull only specific info for reporting purposes is still extremely basic and not very user-friendly.
It would be nice to be able to change what is actually placed on the dashboard.

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Stephanie Saxton

Senior Defense Litigation Specialist

Arbonne International (Independent Consultant)Legal Services, 1001-5000 employees

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Support

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Clio9.0

Based on 2 answers

Rather than talk in generalities, I'll give two specific examples. First, after updating my OS, I got locked out of Clio. I was back in, up and running, with no loss of data, within an hour thanks to Clio customer support.Second, I made some specific recommendation for features that I thought would be useful. Those recommendations fell in a black hole, with the suggestion that I try a very buggy third party integration app. Clio is making lots of money from lawyers using its software. Why can't Clio create the integrations and test them if Clio is not willing to build them into its platform?

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Brad Pearce

Member

Pearce Law PLLCLaw Practice, 1-10 employees

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Alternatives Considered

Amicus Attorney has been a solid competitor for at least a decade. LexisNexis does not seem to invest a lot of time into new features for Time Matters, but the same can be said for Amicus Attorney in recent years. ProLaw is in a category of it's own (especially in regards to price) but does a superb job of case management and document management. Clio is also a bit separated as it's cloud-based but provides many of the same features as Amicus Attorney. Amicus Attorney is the best rounded of the on-premise software options (in features and price).

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Derek Schroeder

Service Manager

Accellis Technology GroupInformation Technology and Services, 11-50 employees

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We were able to save an initial investment of over $100,000 by using Clio, and annually about $25,000 after initial setup.

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Stephanie Saxton

Senior Defense Litigation Specialist

Arbonne International (Independent Consultant)Legal Services, 1001-5000 employees

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Return on Investment

There is no real way to quantify this; we use Amicus every single day to call/email clients and other business contacts, and we use it to keep track of our billable hours. Without it or something like it, our business would not function the way it does.

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Matthew Guerra

Associate Attorney

Law Office of John J. Randall, IVLaw Practice, 1-10 employees

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Easy invoicing
Decent client interface for sharing documents
The clunky interface can be frustrating - particularly if you are used to more sophisticated apps
For legal tech it's decent

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