What users are saying about

Clio

13 Ratings

Amicus Attorney

6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 4.9 out of 101

Clio

13 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101

Add comparison

Likelihood to Recommend

Amicus Attorney

Small to medium-sized law firms can greatly benefit from Amicus Attorney. It provides a central repository for all case management as well as calendaring between employees and their assistants. Document automation can also greatly save employee time (requires additional configuration and setup).
Derek Schroeder profile photo

Clio

Clio is well-suited for solo to midsize firms looking for an affordable case management platform with a large number of integrations.
Stephen Shepard profile photo

Pros

  • Very efficient calendaring with sync to Outlook calendar (option of Exchange or Outlook level synchronization).
  • Case management including contacts, emails, documents, etc. to keep everything in one consolidated place.
  • Document automation including Word merging or HotDocs (third party). Take case data including custom pages and fields and instantly create documents based on templates with ease.
Derek Schroeder profile photo
  • Integrations. Without integrations, Clio does not stand out much from other platforms.
  • Document Management. Clio has a robust and easy to use document generation and storage system.
  • Support. Clio has easy to access and helpful customer support during normal business hours.
Stephen Shepard profile photo

Cons

  • Subscription based only, formerly allowed "ownership" of software with annual maintenance agreement. Software has moved to a monthly subscription where one "leases" the software from the owner, Abacus.
  • Software stability, can occasionally have server-level issues that require cycling of services in order to restore connectivity.
  • Exchange calendar sync does not warn users that sync is not occurring. After updating Active Directory password, password needs updated in Amicus Attorney. Problem being, it does not remind / alert if the synchronization is not occurring.
Derek Schroeder profile photo
  • Reporting features. Although Clio has made several recent adjustments, and additions --- the ability to pull only specific info for reporting purposes is still extremely basic and not very user-friendly.
  • It would be nice to be able to change what is actually placed on the dashboard.
Stephanie Saxton profile photo

Support

No score
No answers yet
No answers on this topic
Clio9.0
Based on 2 answers
Rather than talk in generalities, I'll give two specific examples. First, after updating my OS, I got locked out of Clio. I was back in, up and running, with no loss of data, within an hour thanks to Clio customer support.Second, I made some specific recommendation for features that I thought would be useful. Those recommendations fell in a black hole, with the suggestion that I try a very buggy third party integration app. Clio is making lots of money from lawyers using its software. Why can't Clio create the integrations and test them if Clio is not willing to build them into its platform?
Brad Pearce profile photo

Alternatives Considered

Amicus Attorney has been a solid competitor for at least a decade. LexisNexis does not seem to invest a lot of time into new features for Time Matters, but the same can be said for Amicus Attorney in recent years. ProLaw is in a category of it's own (especially in regards to price) but does a superb job of case management and document management. Clio is also a bit separated as it's cloud-based but provides many of the same features as Amicus Attorney. Amicus Attorney is the best rounded of the on-premise software options (in features and price).
Derek Schroeder profile photo
We were able to save an initial investment of over $100,000 by using Clio, and annually about $25,000 after initial setup.
Stephanie Saxton profile photo

Return on Investment

  • Large software investment, if not properly configured and utilized this can be a time and money vacuum.
  • If law firm does not have a consistent personality among employees, buy-in may be difficult as it's a significant workflow change for users.
  • Can greatly benefit law firm if used properly and across board for all employees. Uniform data organization for cases and custom pages add to personalizing software for firm.
Derek Schroeder profile photo
  • It has definitely helped with organization and time management.
Stephanie Saxton profile photo

Pricing Details

Amicus Attorney

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details

Clio

General
Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No
Additional Pricing Details