Get Amity (discontinued) vs. Userlane

• For success teams that are siloed, with a large stack to manage; it works amazingly
• Or small teams
• For Teams that may have a lot of revenue targets, it's hard

Incentivized

Well suited:

• Web-based software with many users, complex processes (or both) --> Easy to fix a lot of common support / training issues very fast
• Software rollouts with high costs associated to ensure user acceptance is great --> Great feedback from users
• Multiple applications where processes are adjusted regularly --> Fast to roll out across many apps and easy to maintain

Not so well suited:

• Desktop apps -- > Doesn't really work for desktop
• Mobile apps --> Limited support, only works for web-based mobile apps
• Small user base (less than 50 users) --> Not required when there are only a few users

• Service
• Data mapping
• Displays data

Incentivized

• Unbiased people and company.
• Professional team.
• Solution oriented team.

Incentivized

• Some times it's too much customization
• Better ways to take care of upsells

Incentivized

• Need to Improve User level analytics
• Need to Improve UX/UI
• Need to improve reporting
• More option to export the analytics report ,Currently you can export in PDF.

Incentivized

• Easy to use content editor, no specific knowledge needed
• Super fast to create interactive guides, went live within days
• Clean and actionable analytics, not too bloated

Amity understands that we need more than views to manage a cuatomer... you have to have a CRM.

Incentivized

I haven't used any other to much extent.

Incentivized

• Faster churn indicators

Incentivized

• Higher conversion rate.
• Less support needed.
• Proactive communication solves the most user questions.

Incentivized