Amplemarket vs. ZoomInfo Chat

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Amplemarket
Score 8.5 out of 10
N/A
Amplemarket is the platform to helps to sell in today's environment. From lead generation to personalized multichannel outreach and smart actions,N/A
ZoomInfo Chat
Score 7.6 out of 10
N/A
ZoomInfo Chat is a solution based on the former Insent.ai, an AI-driven chatbot acquired by ZoomInfo in June 2021 to enable sales and marketing teams to engage and convert more website visitors.N/A
Pricing
AmplemarketZoomInfo Chat
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
AmplemarketZoomInfo Chat
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsContact vendor for pricing information.
More Pricing Information
Community Pulse
AmplemarketZoomInfo Chat
Features
AmplemarketZoomInfo Chat
Chat Analytics and Reports
Comparison of Chat Analytics and Reports features of Product A and Product B
Amplemarket
-
Ratings
ZoomInfo Chat
9.3
1 Ratings
11% above category average
Chat history and transcripts00 Ratings9.01 Ratings
Chat reporting00 Ratings10.01 Ratings
Chat and web analytics00 Ratings9.01 Ratings
Best Alternatives
AmplemarketZoomInfo Chat
Small Businesses
Fin by Intercom
Fin by Intercom
Score 8.7 out of 10
Front
Front
Score 9.1 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
AmplemarketZoomInfo Chat
Likelihood to Recommend
9.0
(5 ratings)
9.0
(28 ratings)
Usability
9.0
(4 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.6
(8 ratings)
User Testimonials
AmplemarketZoomInfo Chat
Likelihood to Recommend
Amplemarket
I found Amplemarket to be extremely useful for being able to do everything in the one place. You don't have to switch across platforms. From identifying your total available market to the indivuals in any target company. Certainly excellent where you have a desire to keep things simple. It may lack in some areas where a very high level of sofistication is required (like super relevent personalized messaging - for this you may want a platfrom dedicated just for that research) But in terms of a great overall easy to use platrom for outbound - it's great.
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ZoomInfo
ZoomInfo chat is a very good tool for user engagement on the website and lead conversion. It's a very good tool that provides live chat, chat boat, and also a meeting scheduler so that customers can choose the preferred time to discuss with the sales team. It's very good for improving the productivity of the sales team and acquiring quality customers.
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Pros
Amplemarket
  • It has a system that directly connects and relates the results.
  • It is a system of algorithms and mathematical formulas that manages to relate a large amount of customer data.
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ZoomInfo
  • It is really great at integrations. We were able to plug in Slack without breaking a sweat. And it works really well with our other tools as well.
  • Implementation and setup was very easy and smooth. I actually anticipated it to be a lot bumpier but I was surprised at how quickly and smoothly it went.
  • They have a great support team too. Anytime we have gotten in touch with them, we have had a great experience.
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Cons
Amplemarket
  • when it's picking the companies or the ICP, sometimes it's wrong
  • with the automated sequences, sometimes they are not as good as we expected
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ZoomInfo
  • It could improve on total data provided when a lead is sent
  • Integrate intro messages, or give a confidence index on how often the lead is replying. They have this feature in other zoom products
  • Allow visitors to directly contact sales team or marketing.
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Usability
Amplemarket
very easy to use. Customer success team extremely helpful.
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ZoomInfo
This is the main feature, so they've designed it well with companies like mine in mind. It's fast, clean, efficient, and perfectly integrates with main Zoom sales products, which is something every single one of us uses. So the synergy was already on the table before we started. Highly easy to use, minimal training required.
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Support Rating
Amplemarket
No answers on this topic
ZoomInfo
As a fresh product in the market, support is very warm and they are putting out an earnest effort in fixing reported bugs!
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Alternatives Considered
Amplemarket
Different reasons but the main two are accuracy of data for my market and the ease of being all in one place and easy to use.
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ZoomInfo
As I mentioned, it's more than just a ChatBot. The ChatBot is just another feature that it offers, but it allows you to talk to the website traffic which otherwise would have gone without interacting with your website. Sometimes even retargeting ads fail to target such valuable visitors, that is where ZoomInfo chat plays its role.
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Return on Investment
Amplemarket
  • Easy to track activity and create reports
  • Intuitive, easy for new reps
  • More conversations = more revenue
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ZoomInfo
  • It was quite simple to set up. We've tried a few different chat services on our website before, but the integration process is never as simple as the documentation suggests. Installing and configuring this, including integrating it to Slack, was actually quite simple.
  • Fabulous chatbot arrangement that expanded our site changes.
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ScreenShots

Amplemarket Screenshots

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