What users are saying about
10 Ratings
29 Ratings
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Score 8.4 out of 101
10 Ratings
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Score 8 out of 101

Likelihood to Recommend

Amplitude Analytics

Amplitude is great for doing individual-based metrics and analytics. It is great for determining where the majority of your sign-ups for a product are coming from or figuring out where the dropoff would be for users going through a certification. We don't use it for our business metrics like MRR or Customer Dollar Retention because it doesn't do as good a job of connecting group/portal/company data.
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SessionCam

SessionCam is great for a small-medium team due to the consulting hours option, but if you're looking to use this on your own for CRO purposes, expect to spend a lot of time parsing data. However, SessionCam is probably easier to use/narrow down problem areas than most other similar platforms.
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Pros

Amplitude Analytics

  • Customize which actions you need visibility into for your product
  • Allows you to export the data into a clean report
  • Saves data so you can backtrack to investigate user actions in previous years
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SessionCam

  • We can watch recorded sessions and have the same experience as the user
  • I can view sessions related to feedback left by the users using another platform
  • It gives a good insight in large scale via heatmaps allowing for immediate recognition of what most users are more interested in
  • The technical team is quickly available to answer any questions
  • All heatmaps and sessions have a good number of filters to explore
Debora Ramos profile photo

Cons

Amplitude Analytics

  • It would be nice to have standard dashboards without a need to set it up from scratch.
  • It would be nice to have some additional tools to analyze the profitability of traffic channels in a particular funnel without creating additional charts for that purpose.
  • The left panel can be used more productively for small business.
Eugene Bos profile photo

SessionCam

  • They only did one part of an audit and said they were going to finish it, but never did. I've followed up with the account person and haven't heard back. This is a recent development this didn't happen with 2 other audits they did.
  • It has aspects to try and narrow down the data, but it's still a lot of data to parse, so in the end, it still takes a lot of time to truly use it.
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Support

Amplitude Analytics

Amplitude Analytics 8.7
Based on 3 answers
Amplitude support is very good, you get a response with in a day or 24 hours. Amplitude team is always eager to support or setup training for new users.
Kamal Dua profile photo

SessionCam

SessionCam 7.0
Based on 1 answer
They were great until recently. I'm not sure what happened but they never completed an audit!
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Alternatives Considered

Amplitude Analytics

A lot of data can be tracked via manual tracking or linking to an excel sheet, but with such a huge amount of data, it is far easier to have all of it laid out in an easy to read format. The charts and graphs are easy to use and are really pretty user-friendly. The hardest part is in simply finding the event that you want to use.
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SessionCam

I have never used any other similar tool and I am happy to say they proved exactly what we need.
Debora Ramos profile photo

Return on Investment

Amplitude Analytics

  • Positive: Quicker analysis of our important business funnels
  • Positive: Decreased time asking engineering to run reports
  • Positive: Easy collaboration and funnel development
Ted Bennett profile photo

SessionCam

  • From this tool we can generate a hypothesis for A/B testing giving us the ability to gain more conversions without the risk of losing them
  • It's a great tool to give evidence to facts
  • Understanding the issues helps us with understanding the urgency of fixing them
Debora Ramos profile photo

Screenshots

Amplitude Analytics

Pricing Details

Amplitude Analytics

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SessionCam

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional

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