Likelihood to Recommend Anaplan is a great tool for complex modeling of the future. When you are planning your actions for the future, have multiple, disparate datasets to interact with, have dozens if not hundreds of stakeholders who must contribute and need to be guided via a streamlined workflow engine, require complex logic that can grow with your org, require real-time reporting, and you need it all in less than 6 months.
Read full review For the use cases we have at the bank, ICM is a perfect solution. For any bank or institution that has similar requirements, ICM would be a perfect solution. But I also think for any use case that has any sort of incentives based on Sales done, this would work amazing, as both Calculations and reports are handled by ICM very well; it's an all-in-one solution, I feel like.
Read full review Pros Anaplan can scale as your business grows, for example adding new regions into to your geographical hierarchy. Anaplan is flexible and can do anything you want it to, there are no tables pre-configured that you need to fix your business process into. Reading formulas in Anaplan is straight forward with a quick learning curve. Read full review Flexibility - Varicent is not template based. You can implement the model specifically for your organisation. Scalability - Since it is not stick to templates you are able to expand the model for other domains as well. Reporting - Several ways of reporting are possible and each has their own benefit/purpose. Strong/Powerfull Calculation Engine delivering fast results/speed to insight User Interface is minimized to what you need and is not showing off all the functions it can "also" do Strong audittrail Appears to be almost unlimited in what you are able to create Read full review Cons Ability to decide if to apply the formula or a manual input on front end for each line item Real Time Data Transfer across models. Currently Data is transferred using Processes across different models. Having a functionality to access data from any model in real time would be great Read full review As [the] model gets more and more transactional data, the calculation time increases. This should/can be handled internally with better model optimization. Migrating from one env to other sometimes is challenging. There can be better 'Alerts' or 'Explanation' provided to handle it or at least to give a hint of the error. For managers viewing their rep's report, the access part can be made easier. It should be linked to Payee hierarchy and access can be done automatically. Read full review Likelihood to Renew Anaplan is a very strong multi-dimensional modeling tool that provides a calculation engine to empower a complex planning process. It is fairly easy to learn for those with experience in similar tools, or excel. It forces structure and auditability that spread sheets do not have, along with extensive security capabilities
Read full review Customer support from IBM is impeccable. They are quick to respond and they don't nickel and dime you for every request you make. Their goal is to ensure your success and as a user, I really feel like they listen to my concerns. That's not to say there are no problems. All software has its issues, but I don't feel like those issues fall on deaf ears.
Read full review Usability Anaplan's usability is very good. Users can customize reports and make adjustments with very little training. They can quickly plan and collaborate very easily. Making large adjustments or creating complex functionality may require more experience or training but a lot of tasks can be completed by users with very little experience
Read full review Any calculations can be implemented as there are hardly any limitations on complexity. However, online real-time usability is lacking - a simple user enters, and the system calculates work in a way that it is in the browser and hence still needs overnight to be properly reflected in the batch calculations and backend tables.
Read full review Reliability and Availability There are very few outages. Maintenance is scheduled on two or three Saturdays per month, so as not to affect businesses. When there is an outage, users are kept informed of progress to restore the platform and typically this takes no more than an hour. Anaplan customer support is very responsive if we ever have questions about platform issues
Read full review Never went down in last 3 years that I worked with it (every hour of the day basically). That is a 10 in my book.
Read full review Performance Everything is calculated in memory in the cloud. It's nearly instantaneous updates when you make changes. The only time things get a little slow is when you have a massive model with very intricate calculations...but "slow" for Anaplan is not what I would call "slow" for something like
Hyperion . We used to have
Hyperion calcs that ran for 60 mins before you could use data. The equivalent would be 60 seconds in Anaplan.
Read full review All is fast, but with API's it is sometimes slower due to the application we are pulling data from. Reports are loaded directly or within seconds and our reports are very detailed with many columns and rows.
Read full review Support Rating Support quality has dropped since Thoma Bravo has taken over. I think some serious re-focus needs to happen here -- part of the beauty of being in the Anaplan community was how involved you felt in it before. Before I didn't dread sending a support ticket, now I am starting to.
Read full review Giving a 10 would suggest there is no room for improvement. I don't feel like their support is perfect. However, I have never met another team that was more dedicated to making sure we get what we want and need.
Read full review In-Person Training In my opinion, in-person training is always the best if you have the option to do so. This allows real-time interactions with the instructions, whereas the online training I took required me to write-down questions, email them, and wait for responses. This slows down the process, as you can imagine. That said, in-person training is an extra cost and it likely isn't needed for everyone. I would suggest selecting a small number of people to take in-person training and then having them act as mentors to the rest of your team. That way, as the rest of the team takes the online training, they have a resource to help them in real time.
Read full review The training was good in general with a nice trainer as well. But, the training could be better if it is more focussed on our process/data etc.
Read full review Online Training Anaplan training materials are clear, simple, easy to understand and to follow. Visuals are excellent. The vendor is good at updating training materials in a timely manner and encouraging users and administrators to keep coming back to Academy site for refresher courses or new feature courses. I really like their interactive diagrams
Larissa Lowe Director, Sales Operations Business Systems and COE
Read full review There is a learning portal with many videos about navigation, creating reports and managing your model.
Read full review Implementation Rating The platform allows a flexible implementation mechanic to be put in place, since the possibilities and functionalities are vast and there are very few things the tool cannot do well. The solutions for the financial planning and the integrated business planning we put in place were easily adopted by the end users and their day-to-day work was made easier.
Read full review Test test test. Make sure that the product is calculating everyone 100% correctly. DO NOT accept a 70% pass rate as some companies would like to have you believe is acceptable. This means conducting thorough testing by providing 100% of all expected results, but it will be worth it when you know that the compensation plans are working entirely as expected.
Read full review Alternatives Considered Compared to
OneStream and Venna Anaplan offers a more modern look and feel of the platform. It is better situated and maintained in regards of platform updates as it's a full SaaS software there are never any issues with the system version as it's always automatically up to date with no backward compatibility issues. Due to the flexible nature of the modelling engine, it is also better suited to perform larger multi-department use cases, like IBP (Integrated Business Planning)
Read full review In 2015, we used a scorecard containing 80 attributes in our review of Oracle, Callidus, and Xactly & Varicent. Oracle did not have true self serve capabilities- programming was heavily required, not intuitive, out of the box functionality was limited. Callidus & Xactly could not provide us a demo using our data, statements could not be sent out in bulk form, difficulty in importing/exporting to CRM. Varicent excelled in most areas and was the clear winner.
Read full review Scalability We have managed to leverage Anaplan for financial planning and forecasting across the business. It is now used by almost every department, with more than 50 users (but I know of companies that have hundreds of users) and still the platform is quick and reliable. It is easy to make changes to divisions and departments or add users and apply different user settings - the core part of the model is not affected and end users can continue their work without any disruption
Read full review It is very scalable and adaptable to changing complexities of calculations and business rules under a variety of different scenarios. It does not get full points because in large data loads the time needed to calculate and import the data increases exponentially and may cause issues related to timing potentially.
Read full review Return on Investment We've typically seen an average of 40% removal of time from processes using Anaplan an enabler Though difficult to quantify, we consistently find our processes less error prone than in the past. Essentially, we've removed a previously "hidden cost" of risk due to poor data quality that was buried in our processes. Read full review Compliance - with a central system used for calculation incentive payments and commissions, we are able to provide reports and data showing every detail of how payments are calculated and why they are justified. We can also identify anomalies and outliers. Integration with our payroll system is seamless. Except for regular pay, nothing goes to payroll without going through ICM. The process for paying incentives/bonuses/commissions is now very structured and efficient. Read full review ScreenShots