AnswerDash vs Vtiger

• Importing our existing frequently asked questions and question and answer pages to the AnswerDash platform is absolutely effortless.
• The feature within AnswerDash 2 intuitively learns and forecast questions for each individual customer is remarkably accurate.
• Our customer experience satisfaction is at an all-time high and is contributing to an increase in sales.

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• Easy of use.
• Configuring custom dashboards with information that is important to you.
• The Contact & Organization module is very well built with a lot of useful information.
• Custom fields to any type of module.

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• The price is on the high end. We use a good part of our web growth budget on just AnswerDash.
• I really have no other complaints. Although expensive, it's worth every penny.
• We have had 0% negative feedback from our customers regarding AnswerDash.

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• Services Module: Project Management is very plain with not much use.
• Internal Tickets & Cases: all the information is really clogged they could use a better segmentation.
• Appointments page: you can create your custom appointment page but it needs more work.

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• It has freed up a great amount of time for our sales team.
• The sales team is able to focus on acquiring new clientele resulting in greater sales numbers company-wide.
• The sales team can also make a greater number of repeat up-sells and add-on sales when the customers don't feel like they are being taken advantage of.

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• Positive: all the information regarding any specific customer is in just one place and easy to find.
• Positive: always available.
• Positive: Service contract management is great.
• Negative: Case and Internal Tickets needs A LOT of work.

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