What users are saying about
This review does not include a rating.
22 Ratings
This review does not include a rating.
22 Ratings
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Score 7.2 out of 101

Likelihood to Recommend

AnswerDash

No answers on this topic

Vtiger

I would rate Vtiger with 9/10 simply because:
  • It is fast
  • It s easy to use
  • It gets updated quite often with new features
  • It is very customizable
Miguel Nuñez profile photo

Feature Rating Comparison

Sales Force Automation

AnswerDash
Vtiger
8.0
Customer data management / contact management
AnswerDash
Vtiger
8.8
Workflow management
AnswerDash
Vtiger
7.0
Opportunity management
AnswerDash
Vtiger
7.2
Integration with email client (e.g., Outlook or Gmail)
AnswerDash
Vtiger
7.3
Contract management
AnswerDash
Vtiger
7.9
Quote & order management
AnswerDash
Vtiger
8.2
Interaction tracking
AnswerDash
Vtiger
9.3

Customer Service & Support

AnswerDash
Vtiger
7.0
Case management
AnswerDash
Vtiger
6.8
Help desk management
AnswerDash
Vtiger
7.3

Marketing Automation

AnswerDash
Vtiger
8.9
Lead management
AnswerDash
Vtiger
8.4
Email marketing
AnswerDash
Vtiger
9.3

CRM Project Management

AnswerDash
Vtiger
8.8
Task management
AnswerDash
Vtiger
8.0
Billing and invoicing management
AnswerDash
Vtiger
9.3
Reporting
AnswerDash
Vtiger
9.0

CRM Reporting & Analytics

AnswerDash
Vtiger
9.2
Forecasting
AnswerDash
Vtiger
8.4
Pipeline visualization
AnswerDash
Vtiger
9.7
Customizable reports
AnswerDash
Vtiger
9.5

Customization

AnswerDash
Vtiger
8.1
Custom fields
AnswerDash
Vtiger
7.8
Custom objects
AnswerDash
Vtiger
9.0
API for custom integration
AnswerDash
Vtiger
7.4

Social CRM

AnswerDash
Vtiger
5.4
Social engagement
AnswerDash
Vtiger
5.4

Platform

AnswerDash
Vtiger
6.6
Mobile access
AnswerDash
Vtiger
6.6

Security

AnswerDash
Vtiger
8.8
Role-based user permissions
AnswerDash
Vtiger
8.8

Pros

AnswerDash

No answers on this topic

Vtiger

  • Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
  • Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
  • Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
  • Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.
Geoff Yeagley profile photo

Cons

AnswerDash

No answers on this topic

Vtiger

  • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
  • It's still very simple. There is room for improvement with the setup of the admin panel.
  • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
  • The search function could be improved.
Ellen Evans profile photo

Support

AnswerDash

No score
No answers yet
No answers on this topic

Vtiger

Vtiger 9.0
Based on 1 answer
It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
Thomas Olesen profile photo

Alternatives Considered

AnswerDash

No answers on this topic

Vtiger

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful
Nomar Norono profile photo

Return on Investment

AnswerDash

No answers on this topic

Vtiger

  • The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.
No photo available

Pricing Details

AnswerDash

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

AnswerDash Editions & Modules

Additional Pricing Details

Vtiger

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$10*

* / user / month

Vtiger Editions & Modules

Edition
Sales Starter$101
Sales Professional$201
Support Starter$101
Support Professional$201
Ultimate$301
  1. / user / month
Additional Pricing Details
Discounts are provided for both annual subscriptions, and for high volume users.

Rating Summary

Likelihood to Recommend

AnswerDash
Vtiger
7.8

Support

AnswerDash
Vtiger
9.0

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