AnswerDash vs Vtiger

Automatic Updates - Notifications when updates are made to projects helps all parties stay on task and understand where each project stands in terms of completion.
Flexibility and Customization - We have been successful in customizing the different fields in vTiger to match our specific needs, whether in the sales section, tickets section, and projects section.
Reporting - The ability to create customized reports is great and very useful to management to understand areas that may need attention.
Support - If you have a question, the vTiger support team is outstanding in terms of responses and ensuring that your issues is resolved. In addition, they are frequently releasing updates and upgrades to the product.

Geoff Yeagley

Sr. Account Manager and Marketing Manager

Compass IT Compliance, LLCComputer & Network Security, 11-50 employees

Cons

No answers on this topic

Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
It's still very simple. There is room for improvement with the setup of the admin panel.
The dropdowns function funny when scrolled down. It's picky but it's frustrating.
The search function could be improved.

Ellen Evans

Marketing Analytics & Sales Planner

PositecMarketing and Advertising, 1001-5000 employees

Support

No score

No answers yet

No answers on this topic

Vtiger 9.0

Based on 1 answer

It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.

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Thomas Olesen

Consultant

mylocal.org.ukInformation Technology and Services, 1-10 employees

Alternatives Considered

No answers on this topic

The selection of Vtiger as CRM wasn't on my hands. The decision was made before I arrived to the company. Nevertheless, I know that the pricing was one of the main reasons and the overall performance of Vtiger. It was feature on the top of Gartner's Magic Quadrant. And the reviews were very helpful

Nomar Norono

Inbound Leads Team Lead

GB Advisors, Inc.Computer Software, 11-50 employees

Return on Investment

No answers on this topic

The reasonable cost and integrated features have made our sales process much more efficient than disparate CMR, email campaign, quoting, invoicing, and payment systems.

Verified User

General Manager in Engineering

Electrical/Electronic Manufacturing Company, 1-10 employees