Anthropic is an AI research company whose product, Claude, is an AI assistant available for a variety of business tasks. Boasting a 100K+ token windows, Claude can handle complex multi-step instructions over large amounts of content.
$20
per month
Joule
Score 8.3 out of 10
N/A
Joule is an AI copilot that’s grounded in an organization's business data and infused with AI agents. It proactively assists employees in every cloud application they use while automating complex processes.
N/A
Pricing
Anthropic Claude
Joule
Editions & Modules
Pro
$20
per month
Team - Standard
$30
per month per seat (minimum 5)
Team - Premium
$150
per month per seat (minimum 5)
Max
from $100
per month
Enterprise
Contact Sales
No answers on this topic
Offerings
Pricing Offerings
Claude
Joule
Free Trial
No
No
Free/Freemium Version
Yes
Yes
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
No setup fee
Additional Details
Discount available for annual billing and Pro, Max and Standard Team plans. Claude Code included in higher tier service. Usage-based billing available with API access plans with discount for batch processing.
Joule Base
Joule Base is a no-cost entitlement of SAP cloud products that enables teams to navigate SAP systems more easily, find the right information more quickly, and complete everyday tasks faster.
Joule Premium
Joule Premium extends Joule Base with more powerful AI, including advanced Joule skills, premium embedded AI scenarios, and Joule Agents. Joule Premium capabilities are accessed through the purchase of AI units. Visit the pricing page linked above to learn more about Joule Premium capabilities.
I’ve evaluated and used other AI assistants such as Microsoft CoPilot and general purpose tools like ChatGPT, Claude, etc. While those tools are powerful, they are more generic and often require additional context or customization to be truly useful in enterprise workflows. …
Deep SAP integration — it lives inside your SAP workflows and can take action directly (run queries, trigger orders, pull reports). Role-aware context — knows SAP role and authorizations automatically. Pre-built business process knowledge across HR, Finance, Supply Chain, etc. …
I’ve used and evaluated several tools similar to Joule, including SAP’s built‑in AI assistants, Microsoft CoPilot, Salesforce Einstein, and various workflow‑automation platforms. Each offered strengths in analytics, task automation, and user guidance. Comparing them helped …
Claude is well suited to help build documentation, strategic plans, and document analysis very well. I just recently had a client ask me for Terms & Conditions of a new service offering we are developing. I had Claude look at some existing artifacts we have already created and added some additional key points, to develop our T&C. Claude helped streamline the process in a few hours, that could have take several days to weeks to fine tune
Joule explained ATC findings, including root cause, business impact, recommended APIs, and examples of fixes for S/4HANA readiness checks. Joule today is a point-in-time assistant — great for one question, one generation, one explanation at a time. It is not yet capable of owning a full development flow.
Users can prompt Joule to create business partners in MDG.
The change process for Business partner (Customers/Suppliers) updation is made easy, particularly for updating data such as address and communication details.
The workflow process has been simplified by Joule agents, such as identifying the high-priority task and sharing it with the end user.
Improved data quality to almost 30%~50% in the CR creation process, which is a significant milestone for us.
In SuccessFactors Joule should have more tools out of the box.
There should be more examples on what is possible to do with Joule or Joule Studio in Successfactors, all available examples seem to focus only on Payroll or Inventory management leaving the HR behind.
Document Grounding should be easier to implement, and should be possible to have some kind of permissions per couuntry / user group for specific documents. The implementation with Sharepoint makes it harder to complete because normally we need some extra team to join and help and until now, I always had issues implementing it. I believe that it would make it much easier if the documents could be stored and managed inside SuccessFactors.
As we explore, we can learn more. As i believe, we can only learn to live and live to learn stuffs. So as well AI does the same and improve itself. By trying and prompting joule more, we can use it in better ways. I would definitely wait and use the new versions shared in SAP Teched on Joule with more LLM involved
Claude is a trusted platform from our perspective. We have been using this platform (paid version) more and more the past few months. The value returned is more than worth it. As more integrations points happen, we see Claude being a long term part of our ecosystem. Data creation, analysis, and assessments can be a tedious process. Claude delivers robust and efficient outcomes that help us for on higher level tasks.
I would rate Joule’s overall usability a 10 out of 10 because it makes interacting with SAP incredibly simple, intuitive, and fast. The conversational interface removes the complexity normally associated with navigating SAP modules, running transactions, or building reports. Even non-technical users can get meaningful insights within seconds just by asking natural language questions.
as its cloud based, as of now, we see it available all the time and havent faced any issues while accessing. Not sure if this has high availability and Disaster recovery features got set up already with the default version that we are using at our organization. no issues so far.
Usually support for Joule takes longer than normal, and the correct answer always takes a long time to get, or we just don't get it at all, and we fix ourselves.
Anthropic Claude is just as good as any of the aforementioned platforms. We were using ChatGPT primarily before Claude. We have leaned more to Claude in recent months, but use other solutions to keep a balanced approach to research and analysis. We plan to keep Claude as a core component of our tech stack moving forward, as it has proven value time and time again.
Joule is better because it doesn't take only data available on the web, but combines that with data provided directly by the game publisher through API to us which includes every single match played = all data points from all of those matches. That means that for us Joule gives deeper insights than any online AI chat agent could do
ROI is immediate in the consulting space. We draft documents for clients often and have the ability to produce exponential output with Claude.
Claude has allowed us to develop HTML and java code based on our requirements for a client. It has also helped identify bad code and shortened our development lifecycle
Claude has turned into a value added platform that we rely on to verify information and provide suggestions. We look at Claude as a strategic technology partner
