Apache Guacamole vs. N-able Take Control

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Apache Guacamole
Score 9.5 out of 10
N/A
Apache Guacamole is a clientless remote desktop gateway. Once installed on a server, all that is needed to access remote desktops is a web browser. Apache Guacamole is free and open source software. It is licensed under the Apache License, Version 2.0, and is maintained by a community of developers that use Guacamole to access their own development environments.N/A
N-able Take Control
Score 8.8 out of 10
N/A
N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app. With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that…
$19
per month
Pricing
Apache GuacamoleN-able Take Control
Editions & Modules
No answers on this topic
Take Control
$19
per month
Take Control Plus
$45
per month
Offerings
Pricing Offerings
Apache GuacamoleN-able Take Control
Free Trial
NoYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsNo credit card required. Login info sent directly to your email. Access technical support during your trial.
More Pricing Information
Community Pulse
Apache GuacamoleN-able Take Control
Top Pros

No answers on this topic

Top Cons

No answers on this topic

Features
Apache GuacamoleN-able Take Control
Remote Administration
Comparison of Remote Administration features of Product A and Product B
Apache Guacamole
8.7
2 Ratings
6% above category average
N-able Take Control
8.2
13 Ratings
0% below category average
Screen sharing9.52 Ratings8.712 Ratings
File transfer9.12 Ratings8.413 Ratings
Access to sleeping/powered-off computers9.12 Ratings2.04 Ratings
Over-the-Internet remote session10.02 Ratings8.612 Ratings
Initiate remote control from mobile7.02 Ratings10.07 Ratings
Remote management of servers & workstations9.52 Ratings8.412 Ratings
Centralized management dashboard8.01 Ratings8.310 Ratings
Session record8.01 Ratings10.06 Ratings
Monitoring and Alerts7.01 Ratings8.310 Ratings
Multi-platform remote control9.52 Ratings8.810 Ratings
Instant message00 Ratings8.311 Ratings
Secure remote access with Smart Card authentication00 Ratings8.21 Ratings
Remote Active Directory® management00 Ratings8.54 Ratings
Annotations00 Ratings8.64 Ratings
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User Ratings
Apache GuacamoleN-able Take Control
Likelihood to Recommend
8.6
(2 ratings)
8.4
(13 ratings)
Likelihood to Renew
8.0
(1 ratings)
-
(0 ratings)
Usability
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
User Testimonials
Apache GuacamoleN-able Take Control
Likelihood to Recommend
Apache
Limitations are only the effort you want to have to configure it (correctly).
Read full review
N-able
I have used a number of remote access systems over my IT/MSP career, and Take Control stands out as the best I have ever used. If you are using the N-Able RMM I highly recommend, Take Control over the other options that can be integrated into the platform
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Pros
Apache
  • Remote connect to Linux OS
  • Remote connect to Windows OS
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N-able
  • Take Control is really good at accessing a device with no end-user involvement. The user doesn't have to click on permissions or visit a particular site. We simply can take control of their device from the RMM dashboard.
  • If Microsoft issues a patch/update, I can schedule a release of a mass install to all client sites at the click of a mouse from within my office.
Read full review
Cons
Apache
  • We have experienced some stability problems (mostly Tomcat related).
  • The interface could be a little more user-friendly.
  • Certain keyboard shortcuts used by Guacamole GUI are impossible to use in the Firefox browser in out-of-the-box configuration.
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N-able
  • Performance on low-end machines.
  • Verbosity when changing stream quality.
  • File manager needs improving, dragging files causes graphical issues.
  • Connection time needs to be reduced.
  • Ability to adjust re-connection time.
  • Integration with more password-storage applications.
  • Screen blanking is buggy in some instances and makes the session unusable.
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Usability
Apache
it's easy
Read full review
N-able
No answers on this topic
Implementation Rating
Apache
It's easy and free of use, therefore perfect for quick implementations when needed.
Read full review
N-able
No answers on this topic
Alternatives Considered
Apache
We have successfully used noVNC for remote access.
Read full review
N-able
We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes
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Return on Investment
Apache
  • The software is 100% open source and free, however, we are not currently utilizing it due to stability problems we have experienced.
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N-able
  • We we're able to bundle Take Control into our RMM pricing removing the need to pay for a separate system and maintain its intergration
  • Remote access is only a click away saving our techs time
  • Reliable connection mean issues are resolved without having to 'fix' the remote access first
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ScreenShots

N-able Take Control Screenshots

Screenshot of N-able Take Control DashboardScreenshot of Take Control - home