ApexChat vs. Arena.im

ApexChat

ApexChat

13 Reviews and Ratings

Arena.im

Arena.im

5 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
ApexChat	Score 4.0 out of 10	N/A	ApexChat is a live chat tool from the company of the same name in Pleasonton, California.	N/A
Arena.im	Score 9.4 out of 10	N/A	Arena.im is a live chat, live blog, and content wall solution that can be embedded on a website, from the company of the same name headquartered in San Francisco. The solution avails an in-built customer data platform that enables users to activate individual marketing with centralized data and deliver real-time personal experiences to customers.	$99 per month

Pricing

ApexChat

Arena.im

Editions & Modules

No answers on this topic

Professional: $99
per month 25,000 page views/month
Business: $249
per month 100,000 page views/month
Enterprise: Custom

Offerings

Pricing Offerings
ApexChat	Arena.im
Free Trial
No	No
Free/Freemium Version
No	Yes
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

—

Discounts available for annual subscription.

More Pricing Information

Community Pulse
	ApexChat	Arena.im

Best Alternatives
	ApexChat	Arena.im
Small Businesses	Gist Score 9.5 out of 10	Gist Score 9.5 out of 10
Medium-sized Companies	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
Enterprises	Genesys DX (discontinued) Score 10.0 out of 10	Genesys DX (discontinued) Score 10.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	ApexChat	Arena.im
Likelihood to Recommend	7.6 (2 ratings)	8.8 (3 ratings)

User Testimonials
	ApexChat	Arena.im
Likelihood to Recommend	ApexChat For small businesses on a small budget, [ApexChat] gets the job done, but it is a barebones system. Not the best enterprise solution. Incentivized Justin Shook Director of Social Media and Reputation Read full review	Arena.im It is well suited for situations where a chat solution can be embedded on a page. This instance requires minimal setup and allows you to add chat functionality to your site within minutes. I think it's less suited as an internal messaging tool- there are already other solutions like Slack that have cornered that market. Incentivized Verified User Anonymous Read full review
Pros	ApexChat Great chat box designs on website. Great backend support. Multi-language options. Incentivized John Hinson Administrative Director & Marketing Manager Read full review	Arena.im Easy to set up Easy to use Cost efficient Incentivized Verified User Anonymous Read full review
Cons	ApexChat Updated UI Additional reporting options Greater flexibility in chat widget appearance and size Incentivized Justin Shook Director of Social Media and Reputation Read full review	Arena.im Offer a lower-priced subscription for smaller blogs and websites. Provide a clearer way to see how many impressions have been used on the account so far. Incentivized OS Olaf Schaum Founder Read full review
Alternatives Considered	ApexChat ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ. Incentivized John Hinson Administrative Director & Marketing Manager Read full review	Arena.im We did not evaluate any other products as Arena.im fit our needs from the start. Incentivized Verified User Anonymous Read full review
Return on Investment	ApexChat Increased lead flow Chat conversion improved Not scalable due to lack of features Incentivized Justin Shook Director of Social Media and Reputation Read full review	Arena.im Allowed us to fulfill customer requirements Saves us from developing it ourselves (build vs buy) Incentivized Verified User Anonymous Read full review
ScreenShots