ApexChat vs. Qualified

For small businesses on a small budget, [ApexChat] gets the job done, but it is a barebones system. Not the best enterprise solution.

Incentivized

Our organization chose Qualified over other companies because of how well it helps us connect with prospective customers. It is user-friendly and really helps you not miss out on opportunities with target accounts. Qualified makes it feel like you're working as a team to create opportunities with target accounts. Qualified also provides great customer service. Their team does whatever is needed to make sure we get the assistance we need

Incentivized

• Great chat box designs on website.
• Great backend support.
• Multi-language options.

Incentivized

• Good insight into what product the prospect is interested in
• Engage the prospect when they are at the researching phase and form a human connection
• Know when prospects that you are actively targeting are on the website and use that in messaging

Incentivized

• Updated UI
• Additional reporting options
• Greater flexibility in chat widget appearance and size

Incentivized

• The UI can be improved with new features.
• Proper document should be provided and support services.
• Pricing must be moderate, it's way too high for small scale business.

ApexChat is good if you want to outsource your website chat. If you want to keep things in-house and have an employee manage it, we prefer SalesIQ.

Incentivized

Qualified provides exceptional customer service. He is constantly eager and able to answer all the issues raised, he also offers excellent subscription prices, he is useful for organizing meetings in the sales area, discussions with VIP clients directly from our website.

Incentivized

• Increased lead flow
• Chat conversion improved
• Not scalable due to lack of features

Incentivized

• Qualified to increase our sales volumes.
• Qualified really increases the turnaround time for opportunities on our platform.
• Qualified helps to prioritize, categorize and communicate with our potential customers at various stages of the buying process.
• With Qualified our sales team can see who is visiting our website, accessing certain pages and most importantly, connecting with them in vital moments thanks to the tool's conversational sales and marketing platform.
• We can track your interests, lead you to the right person, set up meetings, and move further up the sales cycle using this channel.
• Leads are now automatically integrated into our CRM, eliminating administrative effort and bringing our sales teams closer to our customers than ever before.

Incentivized