AppGate SDP (software-defined perimeter) from Cyxtera Technologies headquartered in Addison is a zero trust network security product.
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BIG-IP
Score 9.2 out of 10
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F5 BIG-IP software from Seattle-based F5 Networks is a load balancing and application protection solution suite available on cloud or via virtual editions, on a subscription or perpetual licensing basis. The BIG-IP suite of products supports a wide range of security and application performance needs. The suite includes BIG-IP Local Traffic Manager (LTM) traffic management and optimization, BIG-IP DNS, BIG-IP Access Policy Manager (APM) identity and password protection, BIG-IP Application…
It is best suited for larger companies with lots of remote workers that need complex access management. We've barely scratched the surface on what Appgate can do via its API.
I have configured Citrix, Kemp, and A10 load balancers professionally and the ease of use of F5 BIG-IP is far and away the easiest to use and most robust product out there for application delivery. The customization available with profiles and iRules make it a critical part of our data center infrastructure.
Live logging in the client. Currently you have to "download" the logs into a zip file and then open that zipfile to look at the logs. There's no logfile to tail or watch.
Load balancing between controllers could be better. Currently relies on round robin DNS and sometimes a browser will pick a different IP than previous and you'll get a big "LOST CONNECTION TO CONTROLLER" message.
Logs - from time to time we have issues and having more specific logs regarding traffic failures would help.
Virtual server support for multiple nodes with different operating systems in a single pool. We tend to have issues with servers being two different versions of windows using the same VIP and traffic stops. Usually have to recreate the VIP, and pool and separate the nodes in separate pools by OS versions.
I am a relatively new Networking personell and I found the F5 BIG-IP's we use for Load Balancing to be easy to understand and was able to quickly become more fluent in it. I have been in the position less than a year and have found myself able to quickly become the go to person for Load Balancing.
The company has been supportive overall of our needs and desired features. I have not personally called the support services, but I've heard no direct complaints either.
On the occasions when we've had to engage f5 support, they have been great. They have always resolved our issues quickly and been easy to work with and professional. The reason I give them a 10 out of 10, however, is because when we've had issues that have crossed over between the f5 BIG-IP, our Cisco switches, and our Microsoft IIS server the f5 support representatives have been extremely knowledgeable about every product and device involved and have been able to troubleshoot end-to-end without having to engage other vendors.
The existing system was FortiGate. The management of the system was a hassle. Because IT personnel had to manually create VPN accounts, user passwords were known to who created them and the end user did not have a way to change them. This created a security issue in the event an IT engineer left the company.
So the cloud versions, and admittedly we did not do the Imperva on-prem solution. We only went with cloud. There's a lot of idiosyncrasies, like you can't use real IP addresses, you must snap. And that caused us problems with DNS and DNS routing. So we had to turn on some features with F5 that did remediate the issue, like using the one connect profiles, but that did cause some other problems identifying traffic and we had to make some eye roll changes to use the exported four headers.
