Likelihood to Recommend
Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.
Read full review IBM Cloud Pak shines in scenarios where complex workflows, such as project management in web design, require automation. It's also highly effective for collaborative content creation, enabling seamless content approval. Well Suited Scenarios Conversely, it may be less suitable for organizations with simpler task management needs that do not fully leverage its robust capabilities. Also, companies with limited IT resources might face challenges during setup and customization. Less Appropriate Scenarios Read full review Pros Allows at a glance workflow documentation which assists in the need we have for information readiation. Drag and drop interface for workflow development greatly speeds our apps time to market. Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development. Read full review I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity. Helps us to analyze complex workflows for our clients. Accelerate our growth to digital transformation. Reduce clients wait time. Hence we are able to deliver on time. Read full review Cons Search issues when type ahead and database search are used in the same field. Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work. Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing. Read full review This software can be a bit expensive, especially for entrepreneurs, but it is worth it because its options are more useful than other software on the market. We use it in all departments of the organization, and it has worked very well for us. Earnings are constant for everyone in general. Read full review Likelihood to Renew
We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian
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IBM Cloud Pak provides modernization in collecting, organizing and analyzing data. This product provides to unify market leading services such as data management, DataOps, governance, business analytics and automated AI. IBM Cloud Pak is best for resource and infrustructure optimization. IBM Cloud Pak is capable to accomodate our business automation needs.
Read full review Usability
Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.
Read full review Support Rating
Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.
Read full review In-Person Training
As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.
Read full review Online Training
Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.
Read full review Implementation Rating
It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.
Read full review Alternatives Considered
Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?
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There are various products that are similar to IBM Cloud, but IBM Cloud Pak for Business Automation stands out overall. IBM Cloud offers valuable features such as analytics, cognitive abilities, and data management capabilities. Additionally, it places a strong emphasis on security and compliance, with features such as role-based access control and encryption. Moreover, it allows for easy integration with other systems and platforms.
Read full review Return on Investment I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code." The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications. There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others. Read full review Quick to automate repetitive tasks and finish them with speed and accuracy hence saving time and operational cost. Bots are life saviours because they are able to learn fast without feeding any information most of the manual work is done accurately and diligently. Reduce human errors by reducing how we manually input data into all our business processes. Read full review ScreenShots