Appian vs. LogicalDOC vs. Vasion

Appian works great for automating manual processes and integrating multiple systems through its toolset. It gives great flexibility for establishing rules for approvals, routings, escalations, and the like. Because of the low code toolset, it's very easy to deploy and make changes as needed as processes evolve and as the organization learns to utilize the system better. Minimal maintenance is required to support the applications build on the platform. Some of the automated testing integration with tools like Jenkins is limited so that may be an issue for some.

Incentivized

The best case we've found for Vasion is the one that explains why we moved to Vasion in the first place. Our Windows print servers were extremely temperamental for our Azure devices and, in many cases, would take 20 minutes or more to just set up correctly. We would then have issues with printers not printing for long periods or with print jobs not showing up in the printer queue. It was also hard for the staff to install their own printers when the one they normally used went down. It was also very hard for staff to figure out how to navigate the printer list to install printers. Vasion made all of this very easy and gave the staff one easy web page to find the printer they want and install it.

Incentivized

• Allows at a glance workflow documentation which assists in the need we have for information readiation.
• Drag and drop interface for workflow development greatly speeds our apps time to market.
• Using the advanced features of Appian, we are able to create working sites in a fraction of the time it would take to do so using "traditional" development.

Incentivized

• MaxxVault is a full-featured product at a cost significantly less than its competition.
• MaxxVault is end-user maintainable. I do not have to carry an IT staff to support this critical system.
• MaxxVault has the best customer service support of any vendor I've done business with in my 20 year career.

• Search issues when type ahead and database search are used in the same field.
• Buttons implementation where user is require[d] to click on the button description - if clicks on the button outside that text - button will not work.
• Problems with using certain off-the-shelf performance tools like WebLoad or Neoload. That is because of different dynamic variables being used internally in Appian - which these tools are unable to correlate. We are still investigating using other tools like Jmeter to overcome dynamic correlation problem for performance testing.

Incentivized

• Learning curve is particularly steep.
• Some advanced features can be difficult to implement and test.
• Driver management is time consuming and could be streamlined.

Incentivized

We recently renewed our license with Appian. We are convinced that its flexibility, relative ease of use, the support they provide, there mobile advancements and their general willingness and desire to see us succeed all contributed to our reason to renew our agreement with Appian

Appian is a low code environment, because of this, a very good visual interface is required. Appian is providing a feature-rich dashboard [that] we can use for building the dashboards and other interfaces. Appian also provides patches and releases to enhance these features. A developer can start off development just by going through a basic course from the Appian learning community.

Incentivized

I would say its around 7. For us it was easy to do deploy, to use the centralised control, and not too complex compared to other printing services. However, some workflows became complicated depending on configuration. In our case, it was a bit complicated after a while. But its still user friendly.

Incentivized

Appian is one of the leading low code business automation platforms that support RPA, decision rules, case management, workflow automation, and machine learning all in a single bundle. But it is also harder to implement and replace the traditional business process.

Incentivized

As analyst I participated in a developer boot camp. At times it was hard to keep up but most of the time it made sense. Trainer took the time to explain and slowed pace down to answer questions etc.

Incentivized

Very boring; hard to get through quickly, but rather effective in demonstrating the use of the platform.

Incentivized

It was really seamless. SaaS in the true definition of the word. We logged on and started using the product. Very easy.

Incentivized

Appian has enormously transformed and keeps on updating the product every quarter to meet the latest needs of the world with new innovations & technologies being integrated within the platform. What gives more pleasure than a product that keeps on continuous[ly] improv[ing]?

Incentivized

Vasion had a much better interface for installing printers for staff. It was very easy for staff to manage their own printers and install what they want or need. Vasion also seemed to be better equipped for reporting and use by our non-technical staff. We were also impressed with the support of Vasion and how easily they answered all of our questions.

Incentivized

• I believe it has negatively impacted our release dates. There may have been a misunderstanding as to the learning curve, even though it is "low code."
• The look and feel of the applications created using Appian have uniformity and it's easier to have "reuse" between applications.
• There is less developer control when it comes to features. I think this mainly has to do with the amount of plugins available. I would think there should be many more available plugins. But again, our use case is probably different than most others.

Incentivized

• Having seen similar organizations implement software solutions costing upwards of $1 million, I can safely say the ROI on our MaxxVault implementation has paid off massively for our customers and staff. We could not do what we're doing without MaxxVault.